Guests
All properties in Muscat, Muscat Governorate, Oman

Al Bustan Palace, a Ritz-Carlton Hotel

Muscat beachfront resort with spa and beach bar

  • Free WiFi and free parking
From
$409

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  • Infinity Pool
  • Infinity Pool
  • Beach
  • Infinity Pool
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Muscat 114 Oman, Muscat, 114, Oman
9.2.Superb.
  • Amazing hotel. But it used to be better a few years ago during my first stay. Corona left…

    Nov 4, 2021

  • The garden is huge and landscaping is excellent covered by grass and palm trees along the…

    Apr 5, 2021

See all 60 reviews

Official standards

This property advises that it adheres to Commitment to Clean (Marriott) cleaning and disinfection practices.

Enhanced health and safety measures

This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property confirms they are implementing enhanced cleaning measures
  • Shield between guests and staff in main contact areas
  • Social distancing measures are in place
  • Gap period enforced between guest stays - 24 hours
  • Contactless check-in is available
  • Protective clothing is available to guests
  • Masks are available to guests
  • Gloves are available to guests
  • Guests are provided with free hand sanitizer

Guests rated location

Quiet
Safe
Dining options
Easy parking
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air Conditioning

Property highlights

Main amenities

  • 250 smoke-free guestrooms
  • Daily housekeeping
  • On a private beach
  • 3 restaurants and 2 bars/lounges
  • Full-service spa
  • 5 outdoor pools

Feel at home

  • Free cribs/infant beds
  • Children's pool
  • Playground on site
  • Children's club (free)
  • Supervised childcare/activities (free)
  • Free toiletries

What’s around

  • On a private beach
  • Marina Bandar Al Rowdha - 36 min walk
  • Qantab Beach - 5.8 mi / 9.3 km
  • Qasr Al Alam Royal Palace - 3.8 mi / 6.1 km
  • National Museum of Oman - 3.8 mi / 6.2 km
  • Al Jalali Fort - 4.1 mi / 6.6 km

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Deluxe Room, 1 King Bed, Non Smoking, Mountain View
  • Room, 1 King Bed, Non Smoking, Balcony (Lagoon Access)
  • Deluxe Room, 1 King Bed, Balcony, Sea View
  • Executive Suite, 1 Bedroom, Balcony, Sea View
  • Executive Suite, 1 Bedroom, Non Smoking, Balcony
  • Junior Suite, 1 King Bed, Non Smoking, Balcony
  • Presidential Suite, 2 Bedrooms, Balcony, Sea View
  • Presidential Suite, 2 Bedrooms, Balcony, Mountain View
  • Deluxe Room, 1 King Bed, Balcony, Pool View
  • Executive Suite, 1 Bedroom, Non Smoking, Balcony
  • Executive Suite, 1 Bedroom, Balcony, Sea View
  • Deluxe Room, 2 Twin Beds, Non Smoking, Mountain View
  • Deluxe Room, 2 Twin Beds, Balcony, Pool View
  • Room, 2 Twin Beds, Non Smoking, Balcony (Lagoon Access)
  • Deluxe Room, 2 Twin Beds, Non Smoking, Sea View

What’s around

Landmarks

  • On a private beach
  • Marina Bandar Al Rowdha - 36 min walk
  • Qantab Beach - 5.8 mi / 9.3 km
  • Qasr Al Alam Royal Palace - 3.8 mi / 6.1 km
  • National Museum of Oman - 3.8 mi / 6.2 km
  • Al Jalali Fort - 4.1 mi / 6.6 km
  • Omani-French Museum - 4.2 mi / 6.8 km
  • Bayt Al Zubair Museum - 4.3 mi / 6.9 km
  • Bait Muzna Gallery - 4.3 mi / 6.9 km
  • Al Mirani Fort - 4.4 mi / 7.1 km
  • Muscat Gate Museum - 4.7 mi / 7.5 km

Getting around

  • Muscat Intl. Airport (MCT) - 29 min drive
map
See on map
Muscat 114 Oman, Muscat, 114, Oman

At a glance

Hotel size

  • This hotel has 250 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time 2 PM-11:30 PM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required

Children

  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite valet parking
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Taking the kids?

  • Children's club (free)
  • Supervised childcare/activities (free)

Food and drink

  • Buffet breakfast daily (surcharge)
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Snack bar/deli
  • Beach bar
  • Poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • Fitness classes on site
  • Kayaking on site
  • Playground on site
  • Rowing or canoeing on site
  • Sailing on site
  • Snorkeling on site
  • Windsurfing on site
  • Yoga classes/instruction on site
  • Scuba diving nearby

Working away

  • Business center
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 8138
  • Conference space size (meters) - 756

Services

  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or town car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Number of buildings/towers - 1
  • Year Built - 1985
  • Elevator
  • ATM/banking
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible spa
  • Wheelchair-accessible pool
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible meeting spaces/business center
  • Wheelchair-accessible on-site restaurant
  • Visual alarms in hallways
  • Lowered electrical outlets in bathroom
  • Height-adjustable showerhead
  • Grab bar - near toilet
  • Grab bar - in bathtub
  • Transfer shower
  • Lever door handles

Languages Spoken

  • Arabic
  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

In the room

Home comforts

  • In-room climate control (air conditioning)
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board

Sleep well

  • Turndown service

Things to enjoy

  • Balcony

Freshen up

  • Bidet
  • Free toiletries
  • Hair dryer

Be entertained

  • LCD TV
  • Pay movies
  • Satellite TV channels
  • DVD player

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the resort's full-service spa, Al Bustan Palace Spa by The Ritz-Carlton. Services include deep-tissue massages, Swedish massages, Thai massages, and facials. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Dining

Al Khiran Terrace - This theme restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.

China Mood - This theme restaurant specializes in Chinese cuisine and serves dinner only. Reservations are required.

Beach Pavilion Restaurant - This beachfront restaurant specializes in seafood and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.

Recreation

On Site

  • Fitness facilities
  • Outdoor tennis courts -
  • Sauna
  • Steam room
  • Fitness classes on site
  • Kayaking on site
  • Playground on site
  • Rowing or canoeing on site
  • Sailing on site
  • Snorkeling on site
  • Windsurfing on site
  • Yoga classes/instruction on site

Nearby

  • Scuba diving nearby

Awards and affiliations

Al Bustan Palace, a Ritz-Carlton Hotel is listed in the 2021 Travel + Leisure 500.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of OMR 15 for adults and OMR 7.5 for children (approximately)

Pool, spa, and gym (if applicable)Pay at property

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Guests under 16 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene and cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks and gloves, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities.

Contactless check-in and contactless check-out are available.

Enhanced food service safety measures are in place.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott).

Policies

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

Also known as

  • Al Bustan
  • Al Bustan Palace, a Ritz-Carlton Hotel Resort
  • Al Bustan Palace, a Ritz-Carlton Hotel Muscat
  • Al Bustan Palace, a Ritz-Carlton Hotel Resort Muscat
  • Al Bustan Palace
  • Al Bustan Palace Ritz-Carlton Hotel Muscat
  • Al Bustan Palace Ritz-Carlton Muscat
  • Al Bustan Ritz-Carlton Hotel
  • Bustan Palace
  • Al Bustan Palace Ritz-Carlton Hotel
  • Al Bustan Palace Ritz-Carlton
  • Al Bustan Palace a Ritz Carlton Hotel

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Al Bustan Palace, a Ritz-Carlton Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
  • Yes, there's free self and valet parking.
  • Yes, there are 5 outdoor pools and a children's pool.
  • Sorry, pets aren't allowed.
  • You can check in from 2 PM - 11:30 PM. Check-out time is noon. Contactless check-in and check-out are available.
  • Yes, there are 3 onsite restaurants, featuring beachfront dining, international cuisine, and ocean views. Nearby restaurants include Al Loomie (7-min walk), Bait Al Luban Restaurant and Patisserie (3.7 mi), and Muscat Light Restaurant & Coffeeshop (4.1 mi).
  • Have fun with onsite activities like kayaking, sailing, and windsurfing and improve your game at the onsite tennis courts. Additional recreation onsite includes aerobics and yoga. Indulge in a treatment at the spa and enjoy a swim in one of the 5 outdoor swimming pools. Al Bustan Palace, a Ritz-Carlton Hotel also has 2 bars, a private beach, and a waterslide, as well as a sauna, a steam room, and a picnic area.
9.2.Superb.
  • 10.0.Exceptional

    Wonderful and amazing service

    Wesam, 4 night family trip, Oct 10, 2020

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Excellent hotel and service. Beautiful lobby, the best in the world. Very nice a Deluxe room, but a small bathroom. Excellent buffet breakfast and dinner. We tried Seafood and Arabic Nights. High quality food and service at Turkuaz and Chinamood restaurants. Very nice area around the hotel, but the beach is wild. After all it’s a great place to stay.

    NVB, 3 night family trip, Jan 14, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Loved the whole experience. Oman is awesome and friendly place to visit

    3 night family trip, Jun 19, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Excellent service, amazing property, newly renovated rooms, truly Ritz Carlton quality. A must try experience while in Oman.

    4 night family trip, Jun 15, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Like: Main hall. Swimming pools. Beach. Sports facilities (gym and tennis courts). Didn’t like: Not enough small sailboats.

    Alex, 2 night family trip, Mar 28, 2019

    Verified Orbitz guest review

  • 2.0.Poor

    The place is over 600.00 USD a night. They have very bad front desk service. It is over priced as yiu get very little as far as service. they are not very well run. The beach is beautiful. the hotel is very complicated and you must take many elevators to get from one part to the other and they take no time to explain that. they had no blowdryer in the room.

    AlBustanRitz:((, 2 night trip, Mar 6, 2019

    Verified Expedia guest review

  • 10.0.Exceptional

    Exceeded expectations

    Stayed for last night of our honeymoon. They went above and beyond to make it special with a surprise in our room and the best seat in the house for dinner, right on the beach. The Friday brunch was excellent - bring your appetite - and the staff (especially Victor) really made us feel at home. Ideal, top quality place to relax on the beach or by the pool, within driving distance of sights in Muscat.

    1 night trip, Jan 13, 2022

    Verified Hotels.com guest review

  • 6.0.Good

    Underwhelmed. Disappointed.

    Disappointing. Heard so much about it and it looks so great from the pictures, but in reality it's tired, out of date, and the service - especially the front desk staff - is totally brusque and indifferent. The beach has washed away so it's just rocks now, so not really a useable beach resort. If you don't book restaurants days in advance you don't get a table. The rooms are from the 1980s it feels like; old and tired. For the price it's massively underwhelming.

    3 night trip, Jan 1, 2022

    Verified Hotels.com guest review

  • 8.0.Very Good

    اقامة جميلة

    أرى أن الاقامة في الفندق كانت جميلة، الفندق من حيث الخدمة ممتاز ومن حيث الاستقبال ايضاً، الموظفين في قمة الاخلاق والاحترام والذوق، قوائم الطعام تحتاج الى مراجعة خصوصا في المطاعم في الفندق لا توجد العديد من الخيارات خصوصا للنباتيين، الفندق مناسب للاستجمام والاسترخاء وهو بعيد عن المدينة ويصعب الحصول على سيارة اجرة بسهولة، لذلك عليكم الطلب المسبق، مساحة الغرف ممتازة وواسعة

    Mohamed, 4 night trip with friends, Dec 14, 2021

    Verified Hotels.com guest review

  • 10.0.Exceptional

    Lovely stay

    Excellent food and service. Lovely setting with the mountains and a great pool. Perhaps a few updates/maintenance needed e.g. tennis courts and gym needed a bit of TLC but still very useable. Not particularly eco friendly with disposable plastic bottles everywhere and a fair amount of plastic washing up on the beach uncollected but I’d say this would be the same at all hotels in Oman sadly. All in all a great stay. Recommend renting a car if you plan to leave the hotel at all as it’s out of the way.

    Robert, 5 night trip, Oct 31, 2021

    Verified Hotels.com guest review

See all 60 reviews