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The price is $235
Price available on 12/11/2022

Room options

Overall score and ratings

9.2

Superb

9.5/10

Cleanliness

9.3/10

Staff & service

9.3/10

Amenities

9.3/10

Property conditions & facilities

8.8/10

Eco-friendliness

8/10 Very Good

Not so good - - Not enough hours open hours in SPA -Very uncomfortable pillows - very cheap on tea, we used tea and it was replaced with very few instead, this could be a bit more rich variants Very good - room is very comfortable and clean - breakfast is rich and fresh - employees are very polite and assisting
5-night trip
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10/10 Exceptional

Clifford, 5-night trip
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10/10 Exceptional

Vivianne, 4-night trip
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10/10 Exceptional

John, 8-night trip
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10/10 Exceptional

Maxine, 3-night trip
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10/10 Exceptional

Rodolfo, 4-night trip
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10/10 Exceptional

Katriona, 2-night business trip
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4/10 Fair

Some shortcomings (particularly breakfast)
Overgrown weeds in the garden area gave away a pretty unprofessional appearance. Given wrong information about breakfast times (7am-12pm) when it was 7am-11am for most of our stay. Breakfast service was truly poor. Loads of waiters scurrying around but not achieving much. Took a full 12 minutes before we were asked for coffee orders one morning. For an international hotel, the level of English (for the breakfast team only) was very poor. It should not be difficult to order an omelette (got fried eggs instead) or crepes ("what's that"?) and more than once we were told things were available at the buffet and had waiting staff look like they were only too eager to walk away instead of being well trained and asking "is there anything else I can get for you"....it's really sub-standard service. Rest of the hotel was good but not superb. Swimming pool/spa/gym was quite nice - but again, staff were accustomed to only answering what they were asked and it didn't feel like they were trained to go the extra mile. Dinner at the VOX (Japanese) was quite good - not particularly cheap but probably the best combination of service, ambience and food during our stay there.
Peter, 6-night family trip
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10/10 Exceptional

The staff were all welcoming and very friendly. From the moment we arrived we were greeted and made to feel special.
khadija, 3-night romance trip
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8/10 Very Good

Good hotel overall. Avoid the ridiculously overpriced breakfast buffet though - inflation may be high at the moment but it's not that high! You can find excellent breakfasts nearby without paying anywhere near the prices the hotel will charge you.
John, 3-night family trip
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