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Mercure Norwich Hotel

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In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi

Overview of Mercure Norwich Hotel

Mercure Norwich Hotel

4.0 star property
Suburban hotel in Norwich with restaurant and bar/lounge

7.0/10 Good

460 verified guest reviews

Popular amenities

  • Free parking
  • Free WiFi
  • Non-smoking
  • Bathtub
  • Connecting rooms available
  • Restaurant
The price is $76
Price available on 12/11/2022
121-131 Boundary Road, Norwich, England, NR3 2BA

Room options

About this area

What's nearby

  • Norfolk Broads - 9 min drive
  • University of East Anglia - 10 min drive

Getting around

  • Norwich (NWI-Norwich Intl.) - 4 min drive
  • Salhouse Station - 11 min drive
  • Brundall Gardens Station - 14 min drive
  • Hoveton and Wroxham Station - 15 min drive


  • The Whiffler - 4 min walk
  • Costa - 9 min walk
  • New World Chinese - 11 min walk
  • Red Mango - 12 min walk
  • Taj Mahal Indian Take Away - 14 min walk

About this property

Mercure Norwich Hotel

A great choice for a stay in Norwich, Mercure Norwich Hotel is just 1.8 mi (2.9 km) from the airport. For a bite to eat, guests can check out Brasserie Restaurant, which serves international cuisine and is open for breakfast, lunch, and dinner. Other highlights at this upscale hotel include a bar/lounge and a terrace. Fellow travelers say good things about the helpful staff and restaurant.



Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 107 rooms


  • Check-in time from 3:00 PM - anytime
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18


  • No cribs (infant beds)


  • Pets not allowed


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free onsite self parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) 5:00 AM–9:30 AM on weekdays and 5:00 AM–10:30 AM on weekends
  • Restaurant
  • Bar/lounge
  • 24-hour room service

Traveling with children

  • Children's menu

Working away

  • Meeting rooms
  • Conference space


  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff


  • ATM/banking
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas


  • Braille/raised signage
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Assistive listening devices available


  • English

Room amenities

Be entertained

  • Flat-screen television
  • Digital TV channels

Home comfort

  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer

Stay connected

  • Desk
  • Free WiFi
  • Phone


  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features


Brasserie Restaurant - This brasserie specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Fees & policies

Optional extras

  • Buffet breakfast is offered for an extra charge of GBP 17.95 per person (approximately)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast and through room service.

This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels).


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have elevators.

Guests can rest easy knowing there's a carbon monoxide detector and a smoke detector on site.

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly).

This property accepts credit cards and cash.

Also known as

Hotel Mercure Norwich
Mercure Hotel Norwich
Mercure Norwich
Mercure Norwich Hotel
Norwich Mercure
Norwich Mercure Hotel
Norwich Ramada
Ramada Norwich
Mercure Norwich Hotel Hotel
Mercure Norwich Hotel Norwich
Mercure Norwich Hotel Hotel Norwich

Frequently asked questions

Does Mercure Norwich Hotel offer free cancellation for a full refund?
Yes, Mercure Norwich Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Mercure Norwich Hotel?
As of Nov 27, 2022, prices found for a 1-night stay for 2 adults at Mercure Norwich Hotel on Dec 11, 2022 start from $76, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Mercure Norwich Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at Mercure Norwich Hotel?
Sorry, pets aren't allowed.
Is parking offered on site at Mercure Norwich Hotel?
Yes, there's free self parking.
What are the check-in and check-out times at Mercure Norwich Hotel?
You can check in from 3:00 PM - anytime. Check-out time is 11:00 AM. Contactless check-in and check-out are available.
Are there restaurants at or near Mercure Norwich Hotel?
Yes, Brasserie Restaurant offers international cuisine. Nearby restaurants include The Whiffler (4-min walk), Costa (9-min walk), and New World Chinese (11-min walk).
What's the area around Mercure Norwich Hotel like?
Mercure Norwich Hotel is a short 4-minute drive from Norwich (NWI-Norwich Intl.) and 16 minutes' walk from Sweetbriar Marshes.

Overall score and ratings






Staff & service




Property conditions & facilities



6/10 Good

What a let down
I was very disappointed with my stay it was very mucky in the corridor, it looked like it hadnt been hoovered in ages ! We get to our room to find it made up for 1 person and we had to ask for another set of towels ,the duvet was hanging off wasnt even tucked in ! Our problems were solved by the very friendly helpful receptionist cant fault her but not impressed !!
s, 1-night trip
Verified guest review

8/10 Very Good

Hotel was as expected we had a good visit and meal
Michael, 1-night trip
Verified guest review

4/10 Fair

Roger, 2-night family trip
Verified guest review

4/10 Fair

Old poorly maintenance Run down
Roger, 1-night family trip
Verified guest review

8/10 Very Good

Claire, 1-night family trip
Verified guest review

4/10 Fair

Not worth £119
Very tired hotel. Grubby and badly in need of a refurb. I gave up waiting at the bar for food and ordered a deliveroo. I booked here as a premium alternative to a prem inn - I made a mistake
James, 1-night business trip
Verified guest review

8/10 Very Good

Room ok breakfast very good.
Grahame, 1-night trip
Verified guest review

10/10 Exceptional

Ajaz, 1-night trip with friends
Verified guest review

8/10 Very Good

Pleasant stay overall Staff were attentive & polite
John, 2-night trip
Verified guest review

4/10 Fair

Tired and worn out
Im reaaly not one for leaving reviews or taken mush notice of then, but this hotel is worn out scruffy and really not what i expected there is no way i would consider staying here again
Richard, 1-night trip
Verified guest review