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Genesee Grande Hotel and Suites, Syracuse

3.5 stars3.5 stars
1060 E Genesee StSyracuseNY13210United States of America, 800-491-6126
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Excellent4.2 / 5
Location
Great location
Amenities
Great amenities
Service
Fantastic service
Breakfast
Breakfast is average
421See all 421 Hotels.com reviews
From 420 reviewsTripAdvisor Traveller Rating

Genesee Grande Hotel and Suites, Syracuse

Hotel Info: 866-539-8117

from $149
  • Standard Room, 1 Queen Bed
  • Suite, 1 King Bed (Sunroom Suite)
  • Standard Room, 2 Double Beds
  • Luxury Suite, 1 Queen Bed
  • Suite, 1 King Bed
  • Suite, 1 King Bed with Sofa bed (Road Warrior)
  • Suite, 1 King Bed (Jacuzzi Suite)
  • Suite, 1 King Bed (Conference Suite)

At a glance

Key facts

Hotel size

  • This hotel has 159 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3 PM-2 AM
  • Check-out time is noon
  • Express check-in/out
Airport shuttle service is available during limited hours. Contact the property in advance to get details.

Required at check in

  • Minimum check-in age is 21
  • Minimum Spring Break check-in age is 21

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • 2 per room (up to 35 lb)

  • Restrictions apply *

  • Pets allowed (dogs only) *

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Free airport shuttle during limited hours *

Parking

  • Free self parking

Other information

  • Smoke-free property

Also known as

  • Genesee Grande
  • Genesee Grande Hotel
  • Genesee Grande Hotel Syracuse
  • Genesee Grande Syracuse
  • Genesee Hotel
  • Hotel Genesee
  • Golden Tulip Syracuse

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

For transfers, guests must contact the property on arrival at the number on the booking confirmation.

Mandatory fees

Pet deposit: USD 50 per stay

Optional extras

Breakfast costs between USD 14.00 and USD 32.00 per person (approximately)

Cribs/Infant beds are available for USD 10.00 per night

Pets are allowed for an extra charge of USD 50 per pet, per stay

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Fitness facilities
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms 6
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Wedding services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Elevator/lift
  • ATM/banking
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator (on request)
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

1060 - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

Genesee Grande Hotel and Suites, Syracuse’s small print

Also known as

  • Genesee Grande
  • Genesee Grande Hotel
  • Genesee Grande Hotel Syracuse
  • Genesee Grande Syracuse
  • Genesee Hotel
  • Hotel Genesee
  • Golden Tulip Syracuse

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

For transfers, guests must contact the property on arrival at the number on the booking confirmation.

Mandatory fees

Pet deposit: USD 50 per stay

Optional extras

Breakfast costs between USD 14.00 and USD 32.00 per person (approximately)

Cribs/Infant beds are available for USD 10.00 per night

Pets are allowed for an extra charge of USD 50 per pet, per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Genesee Grande Hotel and Suites, Syracuse

Landmarks

  • In Downtown Syracuse
  • Syracuse University (0.7 mi / 1.1 km)
  • Erie Canal Museum (0.9 mi / 1.4 km)
  • Museum of Science and Technology (1.1 mi / 1.8 km)
  • Carrier Dome (0.8 mi / 1.2 km)
  • Everson Museum of Art (0.8 mi / 1.3 km)

Getting around

  • Syracuse Station 7-min drive
  • Syracuse, NY (SYR-Hancock Intl.) 12-min drive
  • Free self parking
  • Free airport shuttle

Recent reviews

Excellent 4.2 /5 from 421 reviews

Genesee Grande Hotel and Suites, Syracuse
Excellent4.0 / 5
Try it, you might like it!
First time staying at this hotel in Syracuse. Usually stay at another but wanted to try something new. Highly recommend this hotel. Staff was very helpful, friendly and professional. Hotel was very clean. Room was in a quiet location. Traveled alone and felt very safe. Parking was convenient and plentiful. Visited the bar at night and was impressed there were IPA's on tap. Enjoyed great conversation with the bartender and other patrons. Only negatives were lack of a small fridge in my room (I don't drink coffee and typically enjoy keeping a cold beverage in a fridge for morning wake-up) and the divet in one side of the mattress. Assume multiple guests have slept on that side of the mattress and there was a definite indentation. However, will definitely stay here again. My new favorite hotel in Syracuse that is close to the university and also close to Destiny USA.
1 night family trip
Genesee Grande Hotel and Suites, Syracuse
Excellent4.0 / 5
Good Hotel/Could be better!
Always a good experience. However, the hotel needs some updating. Seems tired. Bar is good and so is the food Would stay again. Front desk was ok, not great! Best thing about the hotel is the proximity to SU
1 night family trip
Genesee Grande Hotel and Suites, Syracuse
Outstanding5.0 / 5
Great to stay when going to SU.
The only problem was the TV channels did not work, specifically when looking to find sports games. Otherwise, very accommodating, friendly and closer to campus than I thought. Will stay here again.
4 night business trip
Genesee Grande Hotel and Suites, Syracuse
Good3.0 / 5
Very clean well renovated hotel.. Extremely small rooms and bathrooms for a family of 5 w/ kids under the age of 13yrs old.
2 night family trip
Genesee Grande Hotel and Suites, Syracuse
Fair2.0 / 5
We checked in after midnight. The bed had dirty sheets, it looked like someone had slept in it!! Pillows had hair all over. The fridge was filthy!! Yuck. I was very disappointed.
2 night family trip

See all reviews

Genesee Grande Hotel and Suites, Syracuse

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