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Genesee Grande Hotel and Suites, Syracuse

3.5 stars
1060 E Genesee StSyracuseNY13210United States of America, 800-491-6126
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Excellent4.2 / 5
Location
Great location
Bar
Bar is awesome
Cleanliness
Clean
Room
Room is all right
432See all 432 Hotels.com reviews
From 404 reviewsTripAdvisor Traveller Rating

Genesee Grande Hotel and Suites, Syracuse

Hotel Info: 866-539-8117

from $159
  • Standard Room, 1 Queen Bed
  • Suite, 1 King Bed (Sunroom Suite)
  • Standard Room, 2 Double Beds
  • Luxury Suite, 1 Queen Bed
  • Suite, 1 King Bed
  • Suite, 1 King Bed with Sofabed (Road Warrior)
  • Suite, 1 King Bed (Jacuzzi Suite)
  • Suite, 1 King Bed (Conference Suite)

At a glance

Key facts

Hotel size

  • This hotel has 159 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time 3 PM-2 AM
  • Check-out time is noon
  • Express check-in/out
Airport shuttle service is available during limited hours. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21
  • Minimum Spring Break check-in age is 21

Travelling with others

Children

  • Up to 3 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only) *

  • Restrictions apply *

  • 2 per room (up to 35 lb)

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Free airport shuttle during limited hours *

Parking

  • Free self parking

Other information

  • Smoke-free property

Also known as

  • Genesee Grande
  • Genesee Grande Hotel
  • Genesee Grande Hotel Syracuse
  • Genesee Grande Syracuse
  • Genesee Hotel
  • Hotel Genesee
  • Golden Tulip Syracuse

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

For transfers, guests must contact the property on arrival at the number on the booking confirmation.

Mandatory fees

Pet deposit: USD 50 per stay

Optional extras

Breakfast costs between USD 14.00 and USD 32.00 per person (approximately)

Cribs/Infant beds are available for USD 10.00 per night

Pets are allowed for an extra charge of USD 50 per pet, per stay

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Fitness facilities
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms 6
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Wedding services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 2
  • Elevator/lift
  • ATM/banking
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator (on request)
More
  • Daily housekeeping

Special features

Dining

1060 - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.

Genesee Grande Hotel and Suites, Syracuse’s small print

Also known as

  • Genesee Grande
  • Genesee Grande Hotel
  • Genesee Grande Hotel Syracuse
  • Genesee Grande Syracuse
  • Genesee Hotel
  • Hotel Genesee
  • Golden Tulip Syracuse

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

For transfers, guests must contact the property on arrival at the number on the booking confirmation.

Mandatory fees

Pet deposit: USD 50 per stay

Optional extras

Breakfast costs between USD 14.00 and USD 32.00 per person (approximately)

Cribs/Infant beds are available for USD 10.00 per night

Pets are allowed for an extra charge of USD 50 per pet, per stay

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.2 /5 from 432 reviews

Genesee Grande Hotel and Suites, Syracuse
Outstanding5.0 / 5
The Hotel was very nice and the staff was fantastic. Very polite and welcoming.
1 night business trip
Genesee Grande Hotel and Suites, Syracuse
Excellent4.0 / 5
My only draw backs were service. There was no coffee in the room like promised and we realized we forgot our toothpaste they offered to bring some up and never did so once again I had to go downstairs to get some. Minor things. The bed was old as well and not that comfortable. If you are going to have a wedding there do so our friends wedding was fantastic and the food was a 10 out of 10!!!
1 night trip with friends
Genesee Grande Hotel and Suites, Syracuse
Outstanding5.0 / 5
Staff very friendly and helpful.
1 night family trip
Genesee Grande Hotel and Suites, Syracuse
Good3.0 / 5
Very convenient for treatment at the hospital which is next door.
1 night family trip
Genesee Grande Hotel and Suites, Syracuse
Fair2.0 / 5
Beware if you're claustrophobic...
Monthly traveler, predominantly within NY (Albany, Buffalo, NYC), first time in Syracuse in quite some time. First the Good: free WiFi, off street parking, incredibly polite and helpful door/lobby/parking lot staff And now the Bad: comically overpriced and tiny room, extremely uncomfortable mattress paired with bizarrely oversized decorative(?) pillows I have a dozen go-to hotels in the state that I regularly frequent and all of them put this place to shame for less money (even NYC). Would not stay again.
1 night romance trip

See all reviews

Genesee Grande Hotel and Suites, Syracuse

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