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Mercure Chester Abbots Well Hotel, Chester

4-starThis establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
Whitchurch Road ChristletonChesterEnglandCH3 5QLUnited Kingdom

4-star hotel with spa, near Chester Cathedral
  • Free WiFi and free parking
Great location
Great pool
Decent vibe
Amenities are not the best
278See all 278 reviews
From 1,655 reviewsTripAdvisor Traveller Rating

Mercure Chester Abbots Well Hotel, Chester

from $61
  • Classic Room
  • Classic Room
  • Superior Suite
  • Classic Room (Classic)
  • Privilege, Room
  • Room

At a glance

Key facts

Hotel size

  • This hotel has 126 rooms


  • Check-in time 2 PM-noon
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others


  • Pets not allowed (service animals welcome)


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free self parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Indoor pool
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
Working away
  • Conference space
  • Meeting rooms 9
  • Conference center
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Multilingual staff
  • Elevator/lift
  • Safe-deposit box at front desk
  • Garden
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
  • Daily housekeeping

Special features


Spa has massage/treatment rooms and couples treatment room(s). Services include massages, facials, body scrubs, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room.


The Brasserie - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner.

Mercure Chester Abbots Well Hotel, Chester’s small print

Also known as

  • Abbots Well Chester
  • Mercure Hotel Chester Abbots Well
  • Chester Abbots Well
  • Mercure Abbots Chester
  • Mercure Abbots Well
  • Mercure Abbots Well Chester
  • Mercure Abbots Well Hotel
  • Mercure Chester Abbots Well
  • Mercure Chester Abbots Well Hotel
  • Mercure Hotel Abbots Well


Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Buffet breakfast is offered for an extra charge of GBP 13.95 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Mercure Chester Abbots Well Hotel, Chester


  • Chester Cathedral - 39 min walk
  • Grosvenor Museum - 42 min walk
  • St Paul's Church - 22 min walk
  • Grosvenor Park - 35 min walk
  • Roman Amphitheatre - 37 min walk
  • Newgate - 38 min walk
  • Eastgate Clock - 39 min walk
  • St Peter's Church - 40 min walk

Getting around

  • Liverpool (LPL-John Lennon) - 32 min drive
  • Manchester (MAN) - 34 min drive
  • Chester Station - 6 min drive
  • Deeside Shotton Station - 18 min drive
  • Runcorn Station - 22 min drive
  • Free self parking

Recent reviews

Good 7.2 From 278 reviews

Mercure Chester Abbots Well Hotel, Chester
No heating in room, no hot water and cold tap didn’t work. Staff were unhelpful and rectified none of the issues. Won’t stay again. Have had better quality from budget hotels at a third if the price.
A Traveler, gb1 night trip
Mercure Chester Abbots Well Hotel, Chester
Very Good8.0
All fine, if not overwhelming.
Slightly tired in places, and corridor decor so dated that it could almost be back in fashion again, but generally a comfortable and good stay. The men's changing room at the pool has put my boy off changing rooms for life though, I fear. Decent breakfast and good choice of 3 dining pubs nearby.
Andrew, gb2 night trip
Mercure Chester Abbots Well Hotel, Chester
The communal areas of the hotel, particularly the entrance, give a great first impression, being smart, spacious and contemporary. The room I had however was none of these things, with a gash in the rear of the bathroom door and the flooring lifting away by the bath. The room was a little small, though not tiny, and the rooms not well soundproofed.
A Traveler, gb1 night trip
Mercure Chester Abbots Well Hotel, Chester
Reasonable for the price paid.
First visit andonly stayed one night. Comfy bed, average good, tired bathroom.
A Traveler, gb1 night trip
Mercure Chester Abbots Well Hotel, Chester
How all hotels should be.
1st Class service from the moment I arrived to the minute I left
Keith, gb1 night trip

See all reviews

Mercure Chester Abbots Well Hotel, Chester

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