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Mercure Leicester The Grand Hotel, Leicestershire (county)

4 stars
Granby StreetLeicesterEnglandLE1 6ESUnited Kingdom, ‏‎800-491-6126
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Good3.7 / 5
Location
Great location
Service
Fantastic service
Cleanliness
Dirty
Room
Room is not nice
223See all 223 Hotels.com reviews
From 646 reviewsTripAdvisor Traveller Rating

Mercure Leicester The Grand Hotel, Leicestershire (county)

Hotel Info: 866-539-8117

from $69
  • Classic Room, 1 Double Bed
  • Classic Room, 2 Single Beds
  • Classic, One Double and Two Single Beds
  • Privilege, Room, 1 Double Bed
  • Superior Double Room
  • Classic Room, 1 Single Bed

At a glance

Key facts

Hotel size

  • This hotel has 104 rooms

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-in/out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed (service dogs only)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Self parking *

Also known as

  • Leicester Grand Hotel
  • Mercure Leicester Grand
  • Mercure Leicester Grand Hotel
  • Mercure Leicester Hotel Leicester

Optional extras

Self parking costs GBP 8.00 per night

Buffet breakfast is offered for an extra charge of GBP 13.95 per person (approximately)

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Fitness facilities
Working away
  • Number of meeting rooms - 10
  • Conference space
  • Meeting rooms
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Wedding services
  • Multilingual staff
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board (on request)
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • LED TV
  • Digital TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
More
  • Daily housekeeping

Special features

Dining

Marcos New York Italian - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Open daily.

Mercure Leicester The Grand Hotel, Leicestershire (county)’s small print

Also known as

  • Leicester Grand Hotel
  • Mercure Leicester Grand
  • Mercure Leicester Grand Hotel
  • Mercure Leicester Hotel Leicester

Optional extras

Self parking costs GBP 8.00 per night

Buffet breakfast is offered for an extra charge of GBP 13.95 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.7 /5 from 223 reviews

Mercure Leicester The Grand Hotel, Leicestershire (county)
Good3.0 / 5
Disappointing and cheerless
We spent very little time in the hotel as we were visiting family. The room was bizarre. (312) It was on multiple levels and rather dangerous with a step from the bed level up to the wardrobe level and then another step into the bathroom. Shabby and cheerless decor. I would not recommend. There are other more modern hotels for the same price. Nice public areas create an entirely false impression of the standard of accommodation.
2 night romance trip
Mercure Leicester The Grand Hotel, Leicestershire (county)
Excellent4.0 / 5
A good hotel
The bathroom needs towel racks and a place to put shampoos, body wash etc in or near the shower. But it was nice and quiet and the staff were very helpful.We loved it's central location.
4 night romance trip
Mercure Leicester The Grand Hotel, Leicestershire (county)
Excellent4.0 / 5
Tricky towels
We stay at this Hotel rather regularly because our son attends the University of Leicester. Overall, the service is generally very warm and accommodating especially in the bar and dining room. Our review would have been higher but we found the desk clerk during the weekend to be rather prickly. In addition, if it is known that a room is being occupied by more than one person, why is the second set of towels "hiding" in the closet? They should be in the bathroom ready for use. When we brought this to attention, we were struck with an almost a sarcastic response - towels in a plastic bag on the bed. Why, again, were they just not put in the bathroom to be ready for the guest?? Small thing but somewhat indicative of a bad attitude by the desk clerk and housekeeping. We will stay again because of the convenience. Hopefully the desk and housekeeping can be as accommodating as the wait staff.
3 night trip
Mercure Leicester The Grand Hotel, Leicestershire (county)
Excellent4.0 / 5
Nice hotel but short stay.
I didn't arrive here until well after midnight, the night porter let us in the lobby as was very kind even in our sleep-deprived state. The hotel and room were nice, a little dated but more then sufficient. Unfortunately I left early the next day and didn't get to explore more of the surrounding area.
1 night business trip
Mercure Leicester The Grand Hotel, Leicestershire (county)
Good3.0 / 5
Long trek to reception each morning for medication
Uncomfortable bed and pillows Shower gel wasn't replenished Room service cheeseboard was poor No fridge in room (for medication) STAFF were very helpful
2 night trip

See all reviews

Mercure Leicester The Grand Hotel, Leicestershire (county)

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