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Crowne Plaza Kitchener-Waterloo, Kitchener

3.5-star3.5 stars
105 King St EKitchenerONN2G2K8Canada

Family hotel in Kitchener with indoor pool, restaurant
  • Free WiFi
Very Good8.2
Fantastic service
Tasty breakfast
Location is ok
254See all 254 reviews
From 250 reviewsTripAdvisor Traveller Rating

Crowne Plaza Kitchener-Waterloo, Kitchener

from $88
  • X-Delta
  • X-Premier
  • Premier Room, 2 Queen Beds
  • X-Premier Room
  • Standard Room, 2 Queen Beds
  • Standard Room, 1 King Bed
  • Deluxe Room, 2 Queen Beds
  • Deluxe, One King Bed
  • Deluxe, One King Bed
  • Traditional, Two Queen Beds
  • Traditional, One King Bed
  • Deluxe, Two Queen Beds
  • Traditional Room
  • Traditional Room, 1 King Bed
  • Traditional Room, 2 Queen Beds
  • Deluxe Room
  • Deluxe Room, 1 Queen Bed with Sofa bed
  • Room, 1 King Bed, Non Smoking (Leisure)
  • Room, 1 King Bed, Accessible, Bathtub (Mobility)
  • Room, 1 King Bed, Accessible, Non Smoking
  • Executive Room, Non Smoking
  • Room, 2 Queen Beds, Non Smoking
  • Suite, 1 King Bed, Non Smoking
  • Executive Room, 1 King Bed, Non Smoking
  • Standard Room

At a glance

Key facts

Hotel size

  • This hotel has 201 rooms
  • This hotel is arranged over 10 floors


  • Check-in time 3 PM-2 AM
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available at scheduled times. Contact the property in advance to make arrangements.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding


  • Pets not allowed


  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms



  • Valet parking *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Health club
  • Spa tub
  • Steam room
  • Sauna
  • Arcade/game room
  • Billiards or pool table
Working away
  • 24-hour business center
  • Conference space
  • Meeting rooms 12
  • Conference space size (feet) - 15000
  • Conference space size (meters) - 1394
  • Conference center
  • Computer station
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 37-inch LED TV
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features


Aqua Lounge Restaurant - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Aqua Lounge Restaurant - This bar specializes in American cuisine and serves dinner only.


On Site

  • Health club
  • Sauna
  • Spa tub
  • Steam room
  • Fitness classes on site
  • Bowling alley on site
  • Miniature golf on site
  • Racquetball/squash on site


  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Sledding nearby
  • Snow tubing nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Crowne Plaza Kitchener-Waterloo, Kitchener’s small print

Also known as

  • Crowne Plaza Kitchener-Waterloo Hotel
  • Crowne Plaza Kitchener-Waterloo
  • Delta Kitchener-Waterloo Hotel Kitchener
  • Crowne Plaza Kitchener-Waterloo Ontario


Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: CAD 250.00 per stay

Optional extras

Late check-out can be arranged for an extra charge of CAD 50.00

Self parking costs CAD 12.00 per night with in/out privileges

Valet parking costs CAD 20.00 per night with in/out privileges

Rollaway beds are available for CAD 15.0 per stay

Breakfast costs between CAD 9.00 and CAD 15.95 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Crowne Plaza Kitchener-Waterloo, Kitchener


  • Heart of Kitchener
  • TheMuseum - 3 min walk
  • Conrad Centre for the Performing Arts - 3 min walk
  • Historic St. Paul's Lutheran Church - 5 min walk
  • Kitchener City Hall - 7 min walk
  • St. Mary's Church - 8 min walk
  • Kitchener-Waterloo Art Gallery - 10 min walk
  • Centre In The Square - 10 min walk

Getting around

  • Kitchener, ON (YKF-Region of Waterloo Intl.) - 16 min drive
  • Toronto, ON (YYZ-Pearson Intl.) - 56 min drive
  • Kitchener Station - 15 min walk
  • Self parking (surcharge)
  • Valet parking (surcharge)

Recent reviews

Very Good 8.2 From 254 reviews

Crowne Plaza Kitchener-Waterloo, Kitchener
Our stay was brief. The service was great and the rooms comfortable and very clean. I can and will recommend that to my family and friends to stay there.
BEREKTI, us1 night family trip
Crowne Plaza Kitchener-Waterloo, Kitchener
Bed bugs and homeless
Hotel was nice except for the bed bugs and the area the hotel is located. Area seemed nice with lots of bars but at night time there are many young homeless people in the streets. Can't walk a block without being asked for money. Didn't feel safe walking around. Biggest issue was bed bugs. When I complained they denied the problem and didn't even want to hear about it. Seemed to get the same response from everyone including management. Ended up having to check out early because of this.
A Traveler, us5 night business trip
Crowne Plaza Kitchener-Waterloo, Kitchener
LOUD HVAC was bad. Left after one night.
ANCIENT HVAC system roars like a jet engine. Light sleepers beware. Huge amounts of money spent on cosmetic renovation, but old A/C's are lame. Charge to park in garage. I had planned to stay four nights, left after 1.
Robert, us3 night business trip
Crowne Plaza Kitchener-Waterloo, Kitchener
Modern Space, Poor Execution During LRT Const'n
While our hotel was beautifully redesigned (modern) and staff was friendly, we were not notified on booking that the street on which the hotel is located was blocked for ongoing LRT construction. Fortunately, we do not have accessibility issues, but those in need of additional assistance would certainly have been frustrated. Signage from the parking garage to the hotel was unclear. In addition, signage within the hotel (directing to alternative access points or the parking garage) were also unclear. In addition, the buffet breakfast ($16 a plate) was cold on our second day, as if the "hot french toast" had just been pulled out of the refrigerator, and the scrambled eggs had not been warmed in many hours. Very unfortunate.
Shelly, usBusiness trip
Crowne Plaza Kitchener-Waterloo, Kitchener
Very Good8.0
It was a very quick stay. However, with the outside street construction, finding the entrance to the hotel was rather difficult. But once in, everything was lovely.
Angela, usRomance trip

See all reviews

Crowne Plaza Kitchener-Waterloo, Kitchener

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