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Crowne Plaza Kitchener-Waterloo, Kitchener

3 stars
105 King St EKitchenerONN2G2K8Canada, ‏‎800-491-6126
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Excellent4.1 / 5
Wellness Area
Great wellness & sports facilities
Service
Fantastic service
Location
Great location
WiFi
Regular internet service
235See all 235 Hotels.com reviews
From 167 reviewsTripAdvisor Traveller Rating

Crowne Plaza Kitchener-Waterloo, Kitchener

Hotel Info: 866-539-8117

from $95
  • Traditional Room, 1 King Bed
  • Traditional, Two Queen Beds
  • Traditional Room, 2 Queen Beds
  • Traditional, One King Bed
  • Standard Room
  • King, Suite, 1 King Bed, Non Smoking
  • Deluxe, Two Queen Beds
  • King, Executive Room, 1 King Bed, Non Smoking
  • Deluxe Room
  • Deluxe Room, 1 Queen Bed with Sofabed
  • Deluxe, One King Bed
  • Executive Room, Multiple Beds, Non Smoking
  • Room, 2 Queen Beds, Non Smoking
  • King, Room, Accessible, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking
  • King Leisure, Room, 1 King Bed, Non Smoking
  • Deluxe, One King Bed
  • Traditional Room
  • Premier Room, 2 Queen Beds
  • Deluxe Room, 2 Queen Beds
  • Standard Room, 2 Queen Beds
  • Standard Room, 1 King Bed

At a glance

Key facts

Hotel size

  • This hotel has 201 rooms
  • This hotel is arranged over 10 floors

Arriving/leaving

  • Check-in time 3 PM-2 AM
  • Check-out time is noon
  • Express check-in/out
Airport shuttle service is available at scheduled times. Contact the property in advance to get details.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • Children's club *

Pets

  • Pets allowed *

  • Specific rooms only, restrictions apply *

  • 1 per room (up to 40 lb)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle at scheduled times *

Parking

  • Valet parking *

Offsite

  • Area shuttle within 10 km *

Other information

  • Smoke-free property

Also known as

  • Crowne Plaza Kitchener-Waterloo Hotel
  • Crowne Plaza Kitchener-Waterloo
  • Delta Kitchener-Waterloo Hotel Kitchener
  • Crowne Plaza Kitchener-Waterloo Ontario

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: CAD 250.00 per stay

Pet deposit: CAD 40.00 per week

Optional extras

Late check-out can be arranged for an extra charge of CAD 50.00

Self parking costs CAD 12.00 per night with in/out privileges

Valet parking costs CAD 20.00 per night with in/out privileges

Rollaway beds are available for CAD 15.00 per stay

Breakfast costs between CAD 5.00 and CAD 15 per person (approximately)

Cribs/Infant beds are available for CAD 15.00 per stay

Children's club access is available for an extra charge

Pets are allowed for an extra charge of CAD 40.00 per pet (may vary based on length of stay)

Airport shuttle service is offered for an extra charge

Area shuttle service is offered for an extra charge

In the hotel

Taking the kids?
  • Children's club (surcharge)
Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Health club
  • Spa tub
  • Steam room
  • Sauna
  • Arcade/game room
  • Billiards or pool table
Working away
  • 24-hour business center
  • Number of meeting rooms - 14
  • Conference space
  • Meeting rooms
  • Conference space size (feet) - 15000
  • Conference space size (meters) - 1394
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Fireplace in lobby
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Rainfall showerhead
  • Designer toiletries
  • Hair dryer
Be entertained
  • 37-inch LED TV
  • Cable TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

Aqua Lounge Restaurant - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available.

Aqua Lounge Restaurant - This bar specializes in American cuisine and serves dinner only.

Recreation

On Site

  • Health club
  • Sauna
  • Spa tub
  • Steam room
  • Fitness classes on site
  • Bowling alley on site
  • Miniature golf on site
  • Racquetball/squash on site

Nearby

  • Bicycle rentals nearby
  • Ecotours nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Mountain biking nearby
  • Ski lessons available nearby
  • Ski equipment rental shops nearby
  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Sledding nearby
  • Snow tubing nearby
  • Snowboarding nearby
  • Snowmobiling nearby
  • Snowshoeing nearby

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Crowne Plaza Kitchener-Waterloo, Kitchener’s small print

Also known as

  • Crowne Plaza Kitchener-Waterloo Hotel
  • Crowne Plaza Kitchener-Waterloo
  • Delta Kitchener-Waterloo Hotel Kitchener
  • Crowne Plaza Kitchener-Waterloo Ontario

Policies

Construction is underway at a neighboring building and there may be noise disturbance from the construction work.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Parking height restrictions apply.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

Mandatory fees

Deposit: CAD 250.00 per stay

Pet deposit: CAD 40.00 per week

Optional extras

Late check-out can be arranged for an extra charge of CAD 50.00

Self parking costs CAD 12.00 per night with in/out privileges

Valet parking costs CAD 20.00 per night with in/out privileges

Rollaway beds are available for CAD 15.00 per stay

Breakfast costs between CAD 5.00 and CAD 15 per person (approximately)

Cribs/Infant beds are available for CAD 15.00 per stay

Children's club access is available for an extra charge

Pets are allowed for an extra charge of CAD 40.00 per pet (may vary based on length of stay)

Airport shuttle service is offered for an extra charge

Area shuttle service is offered for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 235 reviews

Crowne Plaza Kitchener-Waterloo, Kitchener
Poor1.0 / 5
Do not stay at this hotel
For the price not a great deal. I had a junior suite with 2 TV's but one did not work. They checked the other Jr, suite same problem. They made me waiting for about 45 minutes to solve this problem. When your tried it felt a lot longer. The garage was in another building so had to go out side to get to the hotel. If you had luggage you had a 5 to 7 minute walk up hill. In the cold weather you would have felt it. I felt like they really did not care.
1 night business trip
Crowne Plaza Kitchener-Waterloo, Kitchener
Good3.0 / 5
Service and room overall were okay, there was a problem with hot tub jets not working, but could still be used. They went on all of a sudden, I wasn't even in it, but got grilled about "did I touch anything", as I was standing near it, responded no, got asked again whether or not I touched anything. Made me feel like I was in kindergarten so I thought that was a little disrespectful.
2 night family trip
Crowne Plaza Kitchener-Waterloo, Kitchener
Outstanding5.0 / 5
Great stay + location
Great amenities
1 night trip with friends
Crowne Plaza Kitchener-Waterloo, Kitchener
Excellent4.0 / 5
Nice hotel
The gym, pool, miniature golf and bowling area was a bonus. Staff were pleasant and helpful. Near by restaurants and coffee shops(A Matter of Taste was outstanding)were plentiful. Had a great run to and around the park. Unfortunately a lot of homeless and mentally ill people on King street. Just sad to see. Busy weekend with three weddings in the hotel.
1 night family trip
Crowne Plaza Kitchener-Waterloo, Kitchener
Good3.0 / 5
Dirty
Fruit flies all over the food. Ketchup bowl was full of mosquitos. Paid for breakfast but could not eat
1 night family trip

See all reviews

Crowne Plaza Kitchener-Waterloo, Kitchener

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