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Fairfield Inn by Marriott Columbia Northwest, Columbia

2.5 stars2.5 stars
320 Columbiana DrColumbiaSC29212-2252United States of America, 855-239-9483
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Excellent4.1 / 5
Room
Room is all right
Location
Great location
Food
Delicious food
Cleanliness
Clean
112See all 112 Hotels.com reviews
From 142 reviewsTripAdvisor Traveller Rating

Fairfield Inn by Marriott Columbia Northwest, Columbia

Hotel Info: 855-239-9483

from $99
  • Standard Room, 1 King Bed
  • Standard Room, 1 Queen Bed
  • Standard Room, 2 Queen Beds
  • Deluxe Room

At a glance

Key facts

Hotel size

  • This hotel has 84 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-4 AM
  • Check-out time is noon
  • Express check-in

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Parking

  • Free self parking

  • RV/bus/truck parking

Other information

  • Smoke-free property

In the hotel

Food and drink
  • Free continental breakfast
  • Snack bar/deli
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • Fitness facilities
  • Golf lessons available nearby
  • Golfing nearby
  • Free use of nearby fitness center
Working away
  • 24-hour business center
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Free newspapers in lobby
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
  • Fireplace in lobby
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Iron/ironing board
Sleep well
  • Sofa bed
Freshen up
  • Hair dryer
Be entertained
  • TV
  • Cable TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping

Recent reviews

Excellent 4.1 /5 from 112 reviews

Fairfield Inn by Marriott Columbia Northwest, Columbia
Excellent4.0 / 5
Two thumbs up
Awesome front desk staff, great location, comfortable bed.... Would stay again.
1 night trip
Fairfield Inn by Marriott Columbia Northwest, Columbia
Excellent4.0 / 5
Good stay
Great service and awesome breakfast but the beds were horrible and the pillows were even worse.
1 night family trip
Fairfield Inn by Marriott Columbia Northwest, Columbia
Excellent4.0 / 5
Comfy beds nice and clean
1 night family trip
Fairfield Inn by Marriott Columbia Northwest, Columbia
Poor1.0 / 5
Worst Customer Service ever - NO NO Fairfield
This is the worst customer service and facilities, I ever had in my past 3years of travelling. Internet signal in my room is weak and gets disconnected after every 2-3 minutes. My check-in was around 10pm and I couldnt do any work/ business on my first night of stay. I complained about the issue next day morning at reception. I also told the guy at reception that its probably not router or connection issue, but room itself doesnt get proper signals. I even gave him authorization to enter my room if he needs to. Guy at reception promised to do whatever it takes to resolve the issue. When I came back in evening at 7pm, I was told issue was fixed. However, once I started with my work, I found same issue and it was never addressed. I talked to the reception again, and the lady spent about 15-20 mins trying to restart router and asked me to check again. All these back and forth took about 1hr, thereby loosing my precious time. I asked for room change very next day as it was already 11pm at night and it would take me some time to pack up and move. I also requested the staff if she can show me the room so that I can quickly check internet connection in new room, but she declined. She also so rude that she started arguing about "maintenance guy is not available, I cant do anything more now", "why you cant move now", "no one had such complaints, you are complaining"... Are you asking customer to pack up at 11pm?? This is surely not the customer service that Marriott vouch for!!
4 night business trip
Fairfield Inn by Marriott Columbia Northwest, Columbia
Outstanding5.0 / 5
Pristine
Perfectly attractivr, clean, comfortable. Fine staff.
1 night romance trip

See all reviews

Fairfield Inn by Marriott Columbia Northwest, Columbia

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