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Reviews

8.2

Very good

8.6/10

Cleanliness

8.6/10

Staff & service

8.1/10

Amenities

8.1/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Exceptional

Hotel good room a little sad. But I would go back
The hotel lobby. bar and restaurant is amazing. Modern and comfortable. The room was a little different. the heater was a portable heater. The bathroom was a little sad looking. But it was clean and the bed was comfortable
Lewis, 2-night trip
Verified Hotels.com guest review

2/10 Poor

Leah, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very clean and tidy hotel, friendly staff.
Dafydd, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Anne, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Kerry, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Excellent friendly hotel
Excellent hotel! Such friendly staff, lovely dining and bar area and really well situated near shops and restaurants. Highly recommend.
Jonathan, 3-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Steven, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Scott, 1-night trip
Verified Hotels.com guest review

6/10 Good

Cleanliness Mantra! Try again Holiday Inn
There are messages about the high level of cleanliness but I am afraid that is not the case. Our toilet seat had a brown mark on it (poo?) and the bath plug hole was disgusting. Called reception who sent a cleaner, the spray used was ineffective and I said it needs scrubbing. The bath needed a good clean as well as the carpet, behind doors, everywhere. I am so glad I took disinfecting wipes. Unable to complain directly to the Company. Also parties were taking place and an external event in the street while we were there but not informed until after I booked.
2-night family trip
Verified Hotels.com guest review

8/10 Very good

Zoe, 2-night trip
Verified Hotels.com guest review