All hotels in Windsor, England, United Kingdom
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

Castle Hotel Windsor MGallery Collection, Berkshire (county)

4 stars
18 High StreetWindsorEnglandSL4 1LJUnited Kingdom, ‏‎800-491-6126
Best Price GuaranteeIf you find a better price on the same exact stay within 7 days of booking, we’ll match it. See our ‘User Terms’ for details and recent changes.
Excellent4.2 / 5
Location
Great location
Service
Fantastic service
Breakfast
Tasty breakfast
Room
Room is all right
175See all 175 Hotels.com reviews
From 1,402 reviewsTripAdvisor Traveller Rating

Castle Hotel Windsor MGallery Collection, Berkshire (county)

Hotel Info: 866-539-8117

from $137
  • Superior Double Room
  • Classic Room, 1 Queen Bed
  • Classic Room, 1 Queen Bed
  • Classic Twin Room
  • Deluxe Suite, 1 King Bed (Windsor Castle turrets View)
  • Classic Room, 1 Single Bed
  • Superior Room, 1 King Bed
  • Superior Room, 1 King Bed

At a glance

Key facts

Hotel size

  • This hotel has 108 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is Noon
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (13 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Self parking *

Other information

  • Smoke-free property

Also known as

  • Castle Hotel Windsor
  • Windsor Hotel Mercure
  • Accor Castle Windsor
  • Mercure Castle Windsor Hotel Windsor
  • Castle Hotel Windsor MGallery Collection
  • Castle Hotel MGallery Collection
  • Castle Windsor MGallery Collection
  • Castle MGallery Collection
  • Mercure Castle
  • Mercure Castle Hotel
  • Mercure Castle Hotel Windsor
  • Mercure Castle Windsor
  • Mercure Hotel Windsor
  • Mercure Windsor
  • Mercure Windsor Castle
  • Mercure Windsor Castle Hotel

Optional extras

Self parking costs GBP 12.00 per night

In the hotel

Food and drink
  • Full breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Golfing nearby
Working away
  • Business center
  • Number of meeting rooms - 12
  • Meeting rooms 12
  • Conference space size (feet) - 893
  • Conference space size (meters) - 83
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Porter/bellhop
Facilities
  • Safe-deposit box at front desk
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Bathtub only
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
More
  • Daily housekeeping

Special features

Dining

Marco Pierre White - This restaurant serves breakfast, lunch, and dinner.

Marco Pierre White Bar - This bar serves lunch and dinner. Guests can enjoy drinks at the bar.

Castle Hotel Windsor MGallery Collection, Berkshire (county)’s small print

Also known as

  • Castle Hotel Windsor
  • Windsor Hotel Mercure
  • Accor Castle Windsor
  • Mercure Castle Windsor Hotel Windsor
  • Castle Hotel Windsor MGallery Collection
  • Castle Hotel MGallery Collection
  • Castle Windsor MGallery Collection
  • Castle MGallery Collection
  • Mercure Castle
  • Mercure Castle Hotel
  • Mercure Castle Hotel Windsor
  • Mercure Castle Windsor
  • Mercure Hotel Windsor
  • Mercure Windsor
  • Mercure Windsor Castle
  • Mercure Windsor Castle Hotel

Optional extras

Self parking costs GBP 12.00 per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.2 /5 from 175 reviews

Castle Hotel Windsor MGallery Collection, Berkshire (county)
Excellent4.0 / 5
Great service and food. The rooms are in need of more amenities - a place to put your luggage, a desk, cleaner upholstery. But the people are great. Helpful, nice, aim to please. The restaurant is fabulous.
5 night trip with friends
Castle Hotel Windsor MGallery Collection, Berkshire (county)
Excellent4.0 / 5
A short walk to Windsor Castle.
This hotel was located just steps from the Windsor Castle which made it very convenient. Andi, the bartender was awesome. Best customer interaction and service. Andi made our visit to this hotel.
1 night romance trip
Castle Hotel Windsor MGallery Collection, Berkshire (county)
Outstanding5.0 / 5
Great Hotel in Perfect Location
Great hotel in central Windsor walking distance to Castle, Shopping, Restaurants. Very nice comfortable room and friendly staff.
1 night family trip
Castle Hotel Windsor MGallery Collection, Berkshire (county)
Outstanding5.0 / 5
Fantastic Time in Windsor
The front desk staff was fantastic, upgraded us.
1 night romance trip
Castle Hotel Windsor MGallery Collection, Berkshire (county)
Poor1.0 / 5
horrible
This hotel was undergoing renovations for a "re-branding". We had NO idea about this when we made our reservations. If we had, we never would have chosen this hotel. We lived with paint and varnish fumes, sawing, drilling, sanding, dust, congestion, trying to walk around the workers, poor parking because the workers and deliveries for the renovations took up most spaces. Our room, although recently renovated, lacked a desk and chair, a place to open our luggage, a clock, hangers in the closet. When is was cleaned the dirty cups and glasses were not taken away nor replaced, the coffee pellets were not replaced, the towels were left on our bed. During breakfast we had to endure the dust from workers sanding in the same room. We were asked to move our car because it was blocking someone, a blatant lie since we were blocking no one. The workers wanted the space. When we complained, we were given a nominal refund, just the parking charges. Then they wanted us to join their rewards program, really??? NEVER again!!! After two weeks in England, we are saddened that this was our last experience. Every other place we chose were outstanding.
2 night romance trip

See all reviews

Castle Hotel Windsor MGallery Collection, Berkshire (county)

Is the description of this hotel not correct? Tell us