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The Swan Hotel

Photo gallery for The Swan Hotel

Front of property
Outdoor spa tub
Deluxe Double Room | In-room safe, individually furnished, desk, iron/ironing board
Superior Double or Twin Room | In-room safe, individually furnished, desk, iron/ironing board
Grand Double Room | In-room safe, individually furnished, desk, iron/ironing board

Overview of The Swan Hotel

The Swan Hotel

4.0 star property
4-star hotel in Sudbury with 2 restaurants and bar/lounge
9.2 out of 10 Superb
9.2/10 Superb

353 verified Hotels.com guest reviews

Property highlights

  • Spa
  • Pet friendly
  • Free parking
  • Free WiFi
  • Restaurant
  • Bar
The price is $120
Price available on 6/8/2023
Map
High Street 1, Lavenham, Sudbury, England, CO10 9QA
Main amenities
  • Daily housekeeping
  • 2 restaurants and bar/lounge
  • Breakfast available
  • Sauna
  • Steam room
  • 24-hour room service
  • Spa services
  • Massage/treatment rooms
  • Terrace
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden
For families
  • Rollaway/extra beds
  • Garden
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Coffee/tea maker

Room options

About this area

Getting around

  • Cambridge (CBG) - 43 min drive
  • Stansted Airport (STN) - 64 min drive
  • Sudbury Station - 18 min drive
  • Bury St Edmunds Station - 25 min drive
  • Thurston Station - 26 min drive

Restaurants

  • The Cock Horse Inn - 7 min walk
  • Cafe Como - 3 min drive
  • Corn Craft Tea Room & Gift Shop - 6 min drive
  • Lavenham Blue Vintage Tea Rooms - 2 min walk
  • The White Horse - 8 min drive

About this property

The Swan Hotel

When visiting Sudbury, The Swan Hotel is a great choice to consider. You can indulge in deep-tissue massages, body wraps, or aromatherapy, and The Gallery Restaurant, one of 2 restaurants, serves British cuisine and is open for breakfast, lunch, and dinner. A bar/lounge, a sauna, and a steam room are other highlights at this upscale hotel. The convenient parking and breakfast get great marks from fellow travelers.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Property is disinfected using an electrostatic sprayer
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of We're Good To Go (UK)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

At a glance

Hotel size

  • 45 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Late check-in subject to availability
  • Minimum check-in age: 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs only, 1 per room)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite parking limited
  • Free offsite parking nearby
  • Street parking available

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–9:30 AM
  • 2 restaurants
  • Bar/lounge
  • Coffee/tea in a common area
  • 24-hour room service

Working away

  • Meeting rooms

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Spa services
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Individually furnished

Freshen up

  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Mobile key entry

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. There are 4 treatment rooms. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

The Gallery Restaurant - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Reservations are required.
The Brasserie - This brasserie specializes in British cuisine and serves lunch and dinner. Reservations are required. Open select days.
Airman's Bar - Onsite bar. Open daily.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 19 per person

Children & extra beds

  • Rollaway beds are available for GBP 15 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 10 per pet, per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available; guests can access their rooms with a mobile device; masks are required in public areas; reservations are required for some onsite facilities.

Enhanced food service safety measures are in place.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of We're Good To Go (UK).

Policies

Only registered guests are allowed in the guestrooms.
This property does not have elevators.
Guests can rest easy knowing there's a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit on site.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
This property accepts credit cards and debit cards. Cash is not accepted.
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Swan Hotel Sudbury
Swan Hotel Sudbury
Hotel The Swan Hotel Sudbury
Sudbury The Swan Hotel Hotel
The Swan Hotel Sudbury
Swan Sudbury
Swan Hotel
Swan
Hotel The Swan Hotel
The Swan Hotel Hotel
The Swan Hotel Sudbury
The Swan Hotel Hotel Sudbury

Frequently asked questions

Does The Swan Hotel offer free cancellation for a full refund?
Yes, The Swan Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Swan Hotel?
As of Jun 5, 2023, prices found for a 1-night stay for 2 adults at The Swan Hotel on Jun 8, 2023 start from $120, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Swan Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at The Swan Hotel?
Yes, dogs are welcome, with a limit of 1 per room. There's a charge of GBP 10 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at The Swan Hotel?
Yes, there's free self parking. Parking spots may be limited.
What are the check-in and check-out times at The Swan Hotel?
You can check in from 3:00 PM - midnight. Check-out time is 11:00 AM.
What is there to do at The Swan Hotel and nearby?
The Swan Hotel has a sauna and a steam room, as well as a garden.
Are there restaurants at or near The Swan Hotel?
Yes, there are 2 onsite restaurants, featuring British cuisine.
What's the area around The Swan Hotel like?
The Swan Hotel is a short 4-minute walk from Little Hall Lavenham and 4 minutes' walk from Corpus Christi Guildhall.

Reviews

9.2

Superb

9.4/10

Cleanliness

9.3/10

Staff & service

8.9/10

Amenities

9.0/10

Property conditions & facilities

8.7/10

Eco-friendliness

Reviews

6/10 Good

Barbara, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Richard, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

A great stay at a wonderful hotel
Lavenham is a beautiful village in Suffolk with many wonderful old houses to see. The Swan Hotel is a great old building with lovely rooms. The restaurant and the food served was first class as was the service. An excellent stay.
Duncan, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Stephen, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Lovely stay
Lovely hotel, the main restaurant is really nice to have dinner in and the waiting staff were all very friendly. The location is excellent right in the middle of Lavenham, we didn’t use our car the whole trip. We had our dog with us too which was great that the hotel took dogs. We enjoyed the dinner, the breakfast was included and the hot breakfast was not bad. The continental buffet options were plentiful, cereal, juice, fruit, pastries, jams etc. and of good quality. The bed and pillows were really comfortable.
Guest ladies toilets
Katy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Really lovely
Paul, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The location is brilliant, the staff are friendly and helpful. Everything was as expected but the hour at the spare expectations.
Verified Ebookers guest review

10/10 Exceptional

Altogether outstanding. Excellent food and service.
1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Being an old building we experienced a few plumbing problems and had to change rooms
john, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

MaryAnne, 2-night trip with friends
Verified Hotels.com guest review