All hotels in Carolina, Puerto Rico
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

Embassy Suites by Hilton San Juan Hotel & Casino, Carolina

3.5 stars3.5 stars
8000 Tartak StreetCarolina00979Puerto Rico, 855-239-9397
Price GuaranteePrice Guarantee on hotel bookings. If you find a better price on exactly the same stay, we’ll either match it or give you a coupon. Click below for details.
Excellent4.3 / 5
Room
Room is all right
Location
Great location
Bar and Beverages
Bar is awesome
Breakfast
Tasty breakfast
1099See all 1,099 Hotels.com reviews
From 2,450 reviewsTripAdvisor Traveller Rating

Embassy Suites by Hilton San Juan Hotel & Casino, Carolina

Hotel Info: 855-239-9397

from $159
  • Suite, Multiple Beds, Non Smoking
  • Room, 1 King Bed (Nonsuite)
  • Suite, 2 Double Beds, Non Smoking (High Floor)
  • Suite One King and One Sofa Bed Smoking
  • Room, 2 Double Beds, Non Smoking
  • Suite, 1 King Bed, Non Smoking
  • Suite Two Double and One Sofa Bed Smoking
  • Suite, 2 Double Beds, Non Smoking
  • Suite, 1 King Bed, Accessible, Bathtub
  • Presidential Suite, Multiple Beds, Non Smoking
  • Suite, 1 King Bed, Accessible, Bathtub
  • Suite, Accessible, Non Smoking (Roll-in Shower)
  • Suite, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)
  • Suite, 1 King Bed, Non Smoking (Top Floor)

At a glance

Key facts

Hotel size

  • This hotel has 313 rooms
  • This hotel is arranged over 8 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is 11 AM
  • Express check-in/out

Required at check in

  • Minimum check-in age is 21

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • Embassy Suites Hotel & Casino
  • Embassy Suites San Juan Hotel And Casino
  • Embassy Suite San Juan Puerto Rico
  • Embassy San Juan
  • Embassy Suites San Juan Hotel Isla Verde
  • Embassy Suites Carolina
  • Embassy Suites Hotel & Casino San Juan
  • Embassy Suites San Juan
  • Embassy Suites Hotel Casino San Juan
  • Embassy Suites Casino San Juan
  • Embassy Suites Hilton San Juan Hotel Casino
  • Embassy Suites Hilton Hotel Casino
  • Embassy Suites Hilton San Juan Casino
  • Embassy Suites Hilton Casino

Policies

Parking height restrictions apply.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: 18 percent of room rate

Resort fee inclusions:

  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Late check-out can be arranged for an extra charge

Self parking costs USD 19.00 per night

Valet parking costs USD 23.00 per night

In the hotel

Food and drink
  • Free cooked-to-order breakfast daily
  • 3 restaurants
  • 2 bars/lounges
  • Coffee shop/café
  • Poolside bar
  • Room service (during limited hours)
  • Free reception
Things to do
  • Beach sun loungers
  • Beach umbrellas
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Spa services on site
  • Spa treatment room(s)
  • Casino
  • Beach towels
  • Pool sun loungers
  • Spa tub
  • Pool umbrellas
  • Arcade/game room
Working away
  • 24-hour business center
  • Number of meeting rooms - 6
  • Conference space
  • Meeting rooms 12
  • Conference space size (feet) - 12000
  • Conference space size (meters) - 1115
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • ATM/banking
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Sofa bed
  • Sofa bed size double
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • 55-inch flat-screen TV
  • Digital TV channels
  • IPod docking station
  • MP3 docking station
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • In-room safe

Special features

Spa

Spa amenities include spa services, massage/treatment rooms, facials, and body treatments. Reservations required.

Dining

Outback Steakhouse - This steakhouse serves dinner only.

El Patio Latin Bar Cafe - This restaurant serves lunch and dinner.

La Placita - This coffee shop serves lunch and dinner.

Recreation

On Site

  • Fitness facilities
  • Spa tub
  • Personal motorized watercraft on site
  • Playground on site

Nearby

  • Ecotours nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Parasailing nearby
  • Sailing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Surfing/boogie boarding nearby
  • Windsurfing nearby

Embassy Suites by Hilton San Juan Hotel & Casino, Carolina’s small print

Also known as

  • Embassy Suites Hotel & Casino
  • Embassy Suites San Juan Hotel And Casino
  • Embassy Suite San Juan Puerto Rico
  • Embassy San Juan
  • Embassy Suites San Juan Hotel Isla Verde
  • Embassy Suites Carolina
  • Embassy Suites Hotel & Casino San Juan
  • Embassy Suites San Juan
  • Embassy Suites Hotel Casino San Juan
  • Embassy Suites Casino San Juan
  • Embassy Suites Hilton San Juan Hotel Casino
  • Embassy Suites Hilton Hotel Casino
  • Embassy Suites Hilton San Juan Casino
  • Embassy Suites Hilton Casino

Policies

Parking height restrictions apply.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • Resort fee: 18 percent of room rate

Resort fee inclusions:

  • Beach loungers
  • Beach towels
  • Business center/computer access
  • Internet access (may be limited)
  • Phone calls (may be limited)
  • Additional inclusions

Inclusions may be listed elsewhere on the page as free or for a surcharge.

Optional extras

Late check-out can be arranged for an extra charge

Self parking costs USD 19.00 per night

Valet parking costs USD 23.00 per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 1099 reviews

Embassy Suites by Hilton San Juan Hotel & Casino, Carolina
Excellent4.0 / 5
Not a great place for a family as they play excessively loud music late into the night that kept the kids awake. Other than that, a nice hotel
2 night family trip
Embassy Suites by Hilton San Juan Hotel & Casino, Carolina
Excellent4.0 / 5
Decent place
This was a decent hotel, but the free breakfast and cocktails really shouldn't factor into a decision to stay here. You can get great breakfast and drinks locally for a very reasonable price. Also, I don't know what the deal is, but they seem to have trained the Outback and El Patio bartenders to avoid eye contact with customers. Getting service after the first drink is rather astoundingly difficult.
4 night romance trip
Embassy Suites by Hilton San Juan Hotel & Casino, Carolina
Excellent4.0 / 5
The first room I was give was just a room,not a suite. And it was big but poorly appointed , no table, no comfortable chair, no safe. Desk told me that's what I booked. I was not aware that I had booked a room and not a suite. That was unclear in the booking process. They switched my room for an additional $10 per night and they helped me switch rooms. The service was excellent. All were attentive and helpful.
2 night trip
Embassy Suites by Hilton San Juan Hotel & Casino, Carolina
Good3.0 / 5
#disappointed
Not up to Embassy Suites standards...,horrible breakfast (skipped it 2nd day), furniture in disrepair, no room service, and horrible mold smell in room. We were very disappointed since this our usual hotel when out of town.
2 night romance trip
Embassy Suites by Hilton San Juan Hotel & Casino, Carolina
Excellent4.0 / 5
Overall hotel was great and conveniently located.
6 night trip with friends

See all reviews

Embassy Suites by Hilton San Juan Hotel & Casino, Carolina

Is the description of this hotel not correct? Tell us