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Embassy Suites Austin-Arboretum, Austin

3.5 stars3.5 stars
9505 Stonelake BoulevardAustinTX78759United States of America
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Excellent4.5 / 5
Room
Room is all right
Location
Great location
Bar and Beverages
Bar is awesome
Breakfast
Tasty breakfast
280See all 280 Hotels.com reviews
From 811 reviewsTripAdvisor Traveller Rating

Embassy Suites Austin-Arboretum, Austin

from $134
  • Suite, Accessible, Non Smoking
  • Room, 1 King Bed, Accessible, Non Smoking
  • Suite, Accessible, Non Smoking
  • King Suite
  • King, Premium Suite
  • One King Suite Accessible Tub Non Smoking
  • Suite, Accessible, Non Smoking
  • One King Suite Accessible Tub Non Smoking
  • Premier Suite, 2 Double Beds
  • Premium Suite, 1 King Bed, Accessible, Non Smoking
  • Two Doubles Suite
  • Premium Suite, 2 Double Beds

At a glance

Key facts

Hotel size

  • This hotel has 150 rooms
  • This hotel is arranged over 6 floors

Arriving/leaving

  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 3 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Offsite

  • Free area shuttle within 3 mi

Also known as

  • Austin-Arboretum Embassy Suites
  • Embassy Suites Austin-Arboretum
  • Embassy Suites Hotel Austin-Arboretum
  • Arboretum Austin Embassy Suites
  • Austin Embassy Suites
  • Embassy Suites Austin
  • Embassy Suites Hotel Austin
  • Embassy Suites Austin-Arboretum Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Rollaway beds are available for an additional charge

In the hotel

Food and drink
  • Free cooked-to-order breakfast
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
  • Free reception
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Spa tub
Working away
  • 24-hour business center
  • Number of meeting rooms - 4
  • Conference space
  • Meeting rooms 5
  • Conference space size (feet) - 1958
  • Conference space size (meters) - 182
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Free newspapers in lobby
  • Wedding services
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Sofa bed
Things to enjoy
  • Separate living room
  • Separate sitting area
Freshen up
  • Private bathroom (not in room)
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features

Dining

DJs American Grill - This restaurant serves breakfast and dinner.

Embassy Suites Austin-Arboretum, Austin’s small print

Also known as

  • Austin-Arboretum Embassy Suites
  • Embassy Suites Austin-Arboretum
  • Embassy Suites Hotel Austin-Arboretum
  • Arboretum Austin Embassy Suites
  • Austin Embassy Suites
  • Embassy Suites Austin
  • Embassy Suites Hotel Austin
  • Embassy Suites Austin-Arboretum Hotel

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Rollaway beds are available for an additional charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.5 /5 from 280 reviews

Embassy Suites Austin-Arboretum, Austin
Outstanding5.0 / 5
Wonderful customer service
I absolutely loved this hotel. We had a couple issues. The toilet wouldn't flush and we were missing a microwave. Everytime I called down to the front desk they took care of the issues immediately. Billy was the engineer at the time and he went above and beyond. Brandon was the bartender and he kept the drinks coming for the happy hour. We were pleasantly suprised to find out the happy hour is every day. The manager and the front desk attendants were all wonderful. I will definately stay at this embassy when I visit Austin again.
2 night trip
Embassy Suites Austin-Arboretum, Austin
Outstanding5.0 / 5
Great hideaway in a bustling area!
It was a perfect staycation!
1 night romance trip
Embassy Suites Austin-Arboretum, Austin
Excellent4.0 / 5
In Austin for business. Hotel was great but breakfast could be improved. Other Embassy Suites have more hot options.
2 night business trip
Embassy Suites Austin-Arboretum, Austin
Excellent4.0 / 5
Terrible customer service
The room and hotel were great but the service was terrible I'm still waiting for the hotel to reimburse me over $200 because they charged me twice and charge you an additional $50 fee that no one initially mentions. Was promised adjacent rooms twice and that request was not honored when it came time to check in one of the two rooms was not ready because of housekeeping and we arrived way after 3pm which is the check in time. Front desk was not helpful at all in accommodating us for our rooms and tried to sell us a room smaller at the same price. Still currently struggling with them for reimbursement, do not recommend this property as far as customer service. Asked for a wake up call and never got the call either.
1 night trip with friends
Embassy Suites Austin-Arboretum, Austin
Outstanding5.0 / 5
This was an amazing hotel. We plan on staying there every time we are in Round Rock
2 night trip with friends

See all reviews

Embassy Suites Austin-Arboretum, Austin

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