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Quality Inn & Suites Downtown, Syracuse

2.5 stars
454 James StreetSyracuseNY13203United States of America, 855-239-9223
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  • Syracuse, NY (SYR-Hancock Intl.) 11-min drive; 7 miles/11.2 km
  • Syracuse Station 5-min drive; 2.2 miles/3.6 km
  • Free self parking
  • Limited parking
Good3.8 / 5
Value for money
Best value for money
Service
Fantastic service
Vibe
Awesome vibe
Location
Location is ok
57See all 57 Hotels.com reviews
From 61 reviewsTripAdvisor Traveller Rating

Quality Inn & Suites Downtown, Syracuse

Hotel Info: 855-239-9223

from $80
  • Standard Double Room, 2 Double Beds, Non Smoking
  • Standard Room, 1 King Bed, Non Smoking
  • Standard Room, 1 Queen Bed, Smoking
  • Room, 2 Queen Beds, Non Smoking
  • Suite, 1 Queen Bed, Non Smoking
  • Standard Room, 1 Queen Bed, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 47 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking (limited)

Also known as

  • Econo Lodge Downtown
  • Econo Lodge Hotel Downtown
  • Econo Lodge Syracuse
  • Quality Inn Downtown Syracuse
  • Quality Downtown Syracuse

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests under 18 years old are not allowed in the fitness facility.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Rollaway beds are available for an additional charge

In the hotel

Food and drink
  • Free continental breakfast
  • Coffee/tea in a common area
Things to do
  • Fitness facilities
Services
  • 24-hour front desk
  • Laundry facilities
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Hair dryer
Be entertained
  • Pay movies
  • Cable TV channels
Stay connected
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • In-room safe
  • Connecting/adjoining rooms available

Quality Inn & Suites Downtown, Syracuse’s small print

Also known as

  • Econo Lodge Downtown
  • Econo Lodge Hotel Downtown
  • Econo Lodge Syracuse
  • Quality Inn Downtown Syracuse
  • Quality Downtown Syracuse

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests under 18 years old are not allowed in the fitness facility.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Optional extras

Rollaway beds are available for an additional charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.8 /5 from 57 reviews

Quality Inn & Suites Downtown, Syracuse
Fair2.0 / 5
Basic. Very Basic
A VERY basic motel. Ok for one night if you need a cheap place to just sleep. Not in a neighborhood where you'll want to go for a walk. I'll spend a little more next time for a nicer place.
1 night family trip
Quality Inn & Suites Downtown, Syracuse
Excellent4.0 / 5
Due to its vicinity to the highway, the room was a little noisy at night.
1 night family trip
Quality Inn & Suites Downtown, Syracuse
Poor1.0 / 5
Not worth it
Construction going on all day. The AC unit was so loud and rattling it kept me up for 2 hours so I turned it off. Compromise between loud/cool vs quiet/hot. Also a light outside the window was on all night so light coming into the room all night. The bed was comfortable and the shower was good.
1 night romance trip
Quality Inn & Suites Downtown, Syracuse
Good3.0 / 5
Ok Place to Stay
Pros: Newly renovated clean rooms. Pat had given exceptional service, even though she wasn't given enough tools to do her job. Breakfast was ok, and it is close to downtown. Cons: Elevator needs work. People are allowed to party in the parking lot, don't bring your kids to this hotel. Housekeeping likes to barge in on you even if you say you don't want them. Then they don't clean your room or give you fresh towels. They like to not make your keys work after 24 hours, you have to get your keys authenticated again. The front desk doesn't care how your stay is when you check out. Overall: I don't think I would stay here again, unless it was the only hotel that wasn't booked. I would recommend staying somewhere else. Unless you don't mind construction guys partying, and housekeeping not cleaning your room. I do want to thank the employee Pat, she was great and very helpful to the best of her ability.
2 night romance trip
Quality Inn & Suites Downtown, Syracuse
Outstanding5.0 / 5
Diamond in the ROUGH!!!
Overall, our stay was great. The inside of the hotel was wonderful. The outside of the hotel was VERY run down. I was a little nervous driving up to the hotel as it did not look like a very good hotel. The outside of the hotel needs to be updated!!!!
1 night trip with friends

See all reviews

Quality Inn & Suites Downtown, Syracuse

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