All hotels in Cancun, Quintana Roo, Mexico
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

Ramada Cancun City, Cancun

3 stars
Avenida Yaxchilan 41 SM 22CancunQROO77500Mexico, 855-239-9225
Price GuaranteePrice Guarantee on hotel bookings. If you find a better price on exactly the same stay, we’ll either match it or give you a coupon. Click below for details.
Good3.6 / 5
Breakfast
Tasty breakfast
Location
Great location
Cleanliness
Clean
Comfort
Comfortable
162See all 162 Hotels.com reviews
From 304 reviewsTripAdvisor Traveller Rating

Ramada Cancun City, Cancun

Hotel Info: 855-239-9225

from $59
  • Standard Room, 1 King Bed, Accessible
  • Standard Room, 1 King Bed
  • Double Room, 2 Double Beds
  • Standard Room, 1 King Bed, Smoking
  • Double Room, 2 Double Beds, Smoking
  • Room, 1 King Bed, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 99 rooms
  • This hotel is arranged over 5 floors

Arriving/leaving

  • Check-in time 3 PM-6 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Also known as

  • Ramada Cancun City
  • Ramada Hotel Cancun City
  • Ramada Cancun City Hotel

Optional extras

Babysitting/childcare is available for an extra charge

In the hotel

Food and drink
  • Restaurant
  • Bar/lounge
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Children's pool
  • Fitness facilities
  • Personal motorized watercraft on site
  • Golfing nearby
  • Parasailing nearby
  • Sailing nearby
  • Surfing/boogie boarding nearby
  • Water skiing nearby
Working away
  • Business center
  • Meeting rooms 4
  • One meeting room
  • Conference center
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Multilingual staff
Facilities
  • Number of buildings/towers - 1
  • Elevator/lift
  • Safe-deposit box at front desk

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
Freshen up
  • Private bathroom
  • Shower only
Be entertained
  • TV
  • Cable/satellite TV channels
Stay connected
  • Free WiFi
  • Phone
More
  • In-room safe

Special features

Dining

Onsite venue - This restaurant serves breakfast, lunch, and dinner.

Ramada Cancun City, Cancun’s small print

Also known as

  • Ramada Cancun City
  • Ramada Hotel Cancun City
  • Ramada Cancun City Hotel

Optional extras

Babysitting/childcare is available for an extra charge

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.6 /5 from 162 reviews

Ramada Cancun City, Cancun
Excellent4.0 / 5
Not bad for price.
Good, very nice staff, good breakfast buffet. Too far from the beach. No parking place for guest. Free in room safe locker.
5 night romance trip
Ramada Cancun City, Cancun
Outstanding5.0 / 5
Good Cancun hotel
It's not in the most touristy part of town. It's near some restaurants and bars. But it's a 15 minute taxi ride to the hotels near the water, with more attractions. The restaurants in the area were a little disappointing too. The restaurant in the hotel just had strange looking sandwiches. The staff were helpful. We planned to stay there just one day, but a tour was cancelled and rescheduled for the next day so we added a night. Easy change, even rebooking another night on hotels.com. The internet was the best we had in Mexico. The room was nice too. The only downsides to this hotel would be the area (a little far from some things if you're staying a while, but easy walk to the bus station) and that there are probably cheaper hotels that are also decent, but this one was nice. I'd stay there again. We had an extra day once our tour was cancelled and decided to do a swim with dolphins. It was hard to book last minute online so we went to the tour desk in the lobby. The guy there was very nice and helpful and didn't charge us any fees (I assume he got a cut of the profits, but not from us). That was nice. I recommend a small local restaurant about 3 blocks away. It's down the almost alley on the side of the hotel, then through a park. It's called El Jarro Café. Local food, good prices. There are a few restaurants near the hotel on the main street, but they didn't seem great. La Parilla was ok, but overpriced, busy/noisy and not amazing.
1 night romance trip
Ramada Cancun City, Cancun
Excellent4.0 / 5
Nice size room. Nice pool. Going downstairs to the bar for ice was inconvenient, but ok. The only complaint is that the bathroom was ridiculously small---had to turn sideways to get in and close the door. A notch had to be cut out of the door so it would clear the vanity. Concierge and staff were great and helpful.
2 night romance trip
Ramada Cancun City, Cancun
Excellent4.0 / 5
Great Location Staff and Experience
Service was great! The staff was attentive and very helpful! I will definitely make this my go to hotel!
2 night trip
Ramada Cancun City, Cancun
Good3.0 / 5
Unexpected disruptions
We have stayed at the Ramada several times before. We have never had any problems with the service or noise. It is very close to the ADO bus station, that takes you from the airport. Has a shuttle to the beach that will pick you up and drop you off. This past stay we had a room next to the service closet, it was very noisy in the morning. Also, there were guests across the hall with younger children that they were allowing to run up and down the hallway screaming and laughing around five in the morning. After three hours of being disturbed by these rude guests and two attempts of calling the front desk we gave up and got out of bed exhausted. Overall, we have had pleasant experiences at this hotel, however, this past stay was unacceptable.
3 night romance trip

See all reviews

Ramada Cancun City, Cancun

Is the description of this hotel not correct? Tell us