All hotels in Phenix City, Alabama, United States of America
1 room, 2 adults
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Quality Inn, Phenix City

2.5 stars2.5 stars
600 Martin Luther King PkwyHwy 431 South, Phenix CityAL36869United States of America, 855-239-9223
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Good3.6 / 5
Room
Room is all right
Location
Great location
Service
Fantastic service
Amenities
Amenities are not the best
44See all 44 Hotels.com reviews
From 17 reviewsTripAdvisor Traveller Rating

Quality Inn, Phenix City

Hotel Info: 855-239-9223

from $74
  • Standard Room, 2 Queen Beds
  • Suite, 1 King Bed, Smoking
  • Standard Room, 2 Queen Beds, Smoking
  • Standard Room, 1 King Bed
  • Standard Room, 1 King Bed, Smoking
  • Standard Room, 1 Queen Bed
  • Standard Room, 2 Queen Beds, Non Smoking (First Floor)
  • Standard Room, 1 King Bed, Accessible
  • Standard Room, 2 Queen Beds, Non Smoking (Upper Floor)
  • Standard Room, 1 King Bed, Non Smoking (Upper Floor)
  • Suite, 1 King Bed
  • Standard Room, 1 Queen Bed, Smoking

At a glance

Key facts

Hotel size

  • This hotel has 64 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3 PM-7:30 AM
  • Check-out time is 11 AM

In the hotel

Things to do
  • Outdoor seasonal pool
  • Outdoor pool
  • 24-hour fitness facilities
Working away
  • 24-hour business center
  • Meeting rooms
  • Conference space size (feet) - 850
  • Conference space size (meters) - 79
  • One meeting room
  • Computer station
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Safe-deposit box at front desk
  • Garden
  • Picnic area
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Premium bedding
Things to enjoy
  • Separate sitting area
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Stay connected
  • Desk
  • Free weekday newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Recent reviews

Good 3.6 /5 from 44 reviews

Quality Inn, Phenix City
Fair2.0 / 5
Feeling Scammed
I have a lot to say but right now I am just going to say how disappointed I am in trying to get a refund because I and my fiance had to leave a night early. I have called Hotels.com and Quality Inn in Phoenix City, Al. twice now. Quality Inn is saying we stayed the 3rd night, we certainly did not, so Hotel.com will not refund the money. What a great scam they have going on. If someone stayed in the vacated room it had to be one or some of its employees taking advantage of an early checkout!! I know I will never use Hotel.com to get hotel reservations again and if I dont get my refund from Quality I will never stay at one of their Hotels again or any of their affiliations. I will wait a couple more days then I am going to post this experience on FB for others to beware. Quality said that they had to see who worked the morning we checked out...now come on, I am sure there is a schedule for who worked, plus I described the girl to "the manager" the second time I called. I only saw 2 girls working the 2 days we were there...really..Excuses. The receptionist told us Thursday morning (8:30) that they couldnt do the refund it had to go thru the Hotel. com. Hotel .com says Quality Inn has to refund it to them.RUN AROUND!! Disgusting end to the couple of days we enjoyed with my grandson at Ft. Benning and his graduation ceremony!!
3 night family trip
Quality Inn, Phenix City
Outstanding5.0 / 5
Good value
Good value , clean room....except neighbors had a few dogs in the room that barked constantly...
2 night romance trip
Quality Inn, Phenix City
Outstanding5.0 / 5
Excellent
2 night family trip
Quality Inn, Phenix City
Excellent4.0 / 5
Good breakfast, friendly staff
Good except they gave housekeeping thanksgiving off so our room did not get made up and no clean towels. Next time pay them extra for a few hours
2 night family trip
Quality Inn, Phenix City
Excellent4.0 / 5
Affordable and convenient hotel
Overall, my visit was satisfactory for my needs. The location was close enough to Columbus, GA, without having to pay the hotel prices of staying in Columbus. The front desk service was friendly and the room was quite comfortable. The only real complaint that I had was that the carpets need to be replaced because they make the hotel seem more rundown than it is.
2 night business trip

See all reviews

Quality Inn, Phenix City

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