All hotels in Surfers Paradise, Queensland, Australia
1 room, 2 adults

Novotel Surfers Paradise, Surfers Paradise

4-star4 stars
Cnr Surfers Paradise Blvd and Hanlan StSurfers ParadiseQLD4217Australia

Luxury hotel with outdoor pool, near Cavill Avenue
  • Collect nightsFor every 10 nights, get 1 free!
Good7.8
Location
Great location
Service
Fantastic service
Breakfast
Tasty breakfast
Amenities
Amenities are not the best
552See all 552 Hotels.com reviews
From 718 reviewsTripAdvisor Traveller Rating

Novotel Surfers Paradise, Surfers Paradise

from $84
  • Hinterland View Superior Room, 2 Double Beds
  • Hinterland View Superior Room, 1 King Bed
  • Ocean View Superior Room, 1 King Bed
  • Ocean View Superior Room, 2 Double Beds
  • Superior Family Room, 1 King + 2 Singles
  • Deluxe Room, 1 King Bed
  • Hinterland View Deluxe Room, 2 Double beds
  • Hinterland View Deluxe Room, 1 King Bed
  • Ocean View Deluxe Room, 2 Double Beds
  • Deluxe Room, 2 Double Beds
  • Ocean View Deluxe Room, 1 King Bed
  • Hinterland View Deluxe Spa Room, 1 King Bed
  • Deluxe Family Room, 1 King + 2 Singles
  • Ocean View Executive Spa Room, 1 King Bed
  • Ocean View Executive Room, 1 King Bed

At a glance

Key facts

Hotel size

  • This hotel has 408 rooms
  • This hotel is arranged over 36 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 2 children (16 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transportation

Parking

  • Self parking (limited) *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Buffet breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Outdoor pool
  • Fitness facilities
  • Outdoor tennis court
  • Spa tub
  • Golfing nearby
  • Surfing/boogie boarding nearby
Working away
  • 24-hour business center
  • Meeting rooms 6
  • Conference space size (feet) - 6749
  • Conference space size (meters) - 627
  • Conference center
  • Computer station
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Things to enjoy
  • Balcony
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 49-inch flat-screen TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Hanlans Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Novotel Surfers Paradise, Surfers Paradise’s small print

Also known as

  • Grand Chancellor
  • Grand Chancellor Surfers Paradise
  • Novotel Surfers Paradise Hotel
  • Surfers Paradise Grand Chancellor
  • Hotel Grand Chancellor Surfers Paradise Gold Coast

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.

Children under 15 years old are not allowed in the fitness facility without adult supervision.

Parking height restrictions apply.

Mandatory fees

Breakage deposit: AUD 200 per stay

Optional extras

Onsite credit card charges are subject to an extra charge

Late check-out can be arranged for an extra charge of AUD 30.00

Self parking costs AUD 17.00 per day

Rollaway beds are available for AUD 50 per day

Buffet breakfast is offered for an extra charge of AUD 32 per person (approximately)

WiFi is available in guestrooms for AUD 15 per night (rates may vary)

WiFi is available in public areas for AUD 15 per night (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Novotel Surfers Paradise, Surfers Paradise

Landmarks

  • Heart of Surfers Paradise
  • Cavill Avenue - 2 min walk
  • Surfers Paradise Beach - 8 min walk
  • Ripley's Believe It Or Not! Surfers Paradise - 2 min walk
  • Timezone - 3 min walk
  • Centro Surfers Paradise - 3 min walk
  • Ripley's Believe It or Not - 5 min walk
  • Draculas Haunted House - 5 min walk

Getting around

  • Gold Coast, QLD (OOL-Coolangatta) - 35 min drive
  • Varsity Lakes Station - 24 min drive
  • Helensvale Station - 26 min drive
  • Gold Coast City Coomera Station - 31 min drive
  • Self parking (surcharge)
  • Limited parking

Recent reviews

Good 7.8 From 552 reviews

Novotel Surfers Paradise, Surfers Paradise
Exceptional10.0
Great Stay
Nice hotel, great location!
Patricia, us1 night trip
Novotel Surfers Paradise, Surfers Paradise
Exceptional10.0
enjoy it
excellent stay, clean, close to everything
Eduardo, us1 night family trip
Novotel Surfers Paradise, Surfers Paradise
Exceptional10.0
Outstanding accommodation
My husband & I had a wonderful overnight stay at Novotel Surfer's Paradise. We were on the 26th floor with a beautiful view of the sun rising over the ocean. Our room was spotless, comfortable and modern. We were attended to almost straight away when we pulled up outside the Hotel entrance. Although we had to wait a short while before the receptionist could serve us because of a bus load of Japanese tourists arriving, the Novotel gentleman that greeted us at the front helped us unpack our luggage from our car and looked after it until we arrived at our hotel room. The man kindly brought our bags up to level 26 and we also requested a bucket of ice to be brought up to us which was delivered the same time as our luggage by a friendly hotel lady. We were amazed at the size of the room and we had a king bed which was very comfortable. Our booking included 2 hot buffet breakfasts which were lovely and appetising. There was complimentary wifi but we had to pay $17 to park our car in a reserved section of Woolworths car park. We absolutely enjoyed our night and wouldn't hesitate to stay again at Novotel Surfer's Paradise but for a longer stay next time.
Yvonne, us1 night romance trip
Novotel Surfers Paradise, Surfers Paradise
Fair4.0
Disappointed
Overall, disappointing! Before Hotel Grand Chancellor became Novotel, we had stayed with them twice before and happy both times. This time, we were given one of the two smaller rooms of the floor, which were cramped. The bathroom was very small and in desperate need of an update ( perished basin and broken rusted drain pipe) The worst shower head known to man and the air con fan didn't work. The mattress was well used and rolled into the centre. Balcony door was sticky and hard to open once outside. It's sad to give this review, but it's inspired us to stay elsewhere in the future for the dollars paid.
A Traveler, us1 night romance trip
Novotel Surfers Paradise, Surfers Paradise
Exceptional10.0
So Convient,clean and staff
My Husband and I were there to celebrate our Anniversary and have a second honeymoon. We could not have asked for a better holiday. We had a great balcony view of the ocean and the location of the hotel was fantastic to the night life,shopping and restaurants..Plus the price was very reasonable for all it offered. Thank you Novatel for making this a very special weekend
A Traveler, us1 night romance trip

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Novotel Surfers Paradise, Surfers Paradise

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