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All properties in Winston-Salem, North Carolina, United States of America

Courtyard by Marriott Winston-Salem Hanes Mall, Winston-Salem

3-star3 stars
1600 Westbrook Plaza Drive, Winston-Salem, NC, 27103, United States of America

3-star hotel with outdoor pool, near Hanes Mall
  • Free WiFi and free parking
  • Collect nightsYou can collect® Rewards nights here
From 226 reviews. TripAdvisor Traveler Rating.

TripAdvisor Traveller Rating

Fantastic service
Great location
Value for money could be better
Room is all right

Courtyard by Marriott Winston-Salem Hanes Mall, Winston-Salem

from $84
  • Room, 1 King Bed with Sofa bed
  • Room, 2 Queen Beds

What’s around Courtyard by Marriott Winston-Salem Hanes Mall, Winston-Salem


  • Hanes Mall - 17 min walk
  • Wake Forest University Baptist Medical Center - 3.7 mi / 5.9 km
  • BB&T Ballpark - 4.7 mi / 7.5 km
  • Benton Convention Center - 5.3 mi / 8.6 km
  • Old Salem - 5.4 mi / 8.7 km
  • Lawrence Joel Veterans Memorial Coliseum - 6.2 mi / 10 km
  • Southeastern Center for Contemporary Art - 5.4 mi / 8.7 km
  • Reynolda House Museum of American Art - 5.8 mi / 9.4 km

Getting around

  • Winston-Salem, NC (INT-Smith Reynolds) - 14 min drive
  • Greensboro, NC (GSO-Piedmont Triad Intl.) - 32 min drive
  • Lexington Station - 26 min drive
  • Lexington Station - 28 min drive

At a glance

Key facts

Hotel size

  • This hotel has 122 rooms
  • This hotel is arranged over 4 floors


  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM
  • Express check-out

Required at check-in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • Pets not allowed


  • Free WiFi in public areas

  • Free WiFi in rooms



  • Free self parking

Payment types at the property

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Cooked-to-order breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • Fitness facilities
  • Water skiing on site
  • Golfing nearby
Working away
  • Business center
  • Meeting rooms
  • Conference space size (feet) - 1603
  • Conference space size (meters) - 149
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Number of buildings/towers - 1
  • Elevator
  • Safe-deposit box at front desk
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Separate bathtub and shower
  • Free toiletries
  • Hair dryer
Be entertained
  • 32-inch LCD TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
  • Daily housekeeping
  • Connecting/adjoining rooms available

Special features


The Bistro - This restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Courtyard by Marriott Winston-Salem Hanes Mall, Winston-Salem’s small print

Also known as

  • Courtyard Marriott Hanes
  • Courtyard Marriott Hanes Hotel
  • Courtyard Marriott Hanes Hotel Winston-Salem Mall
  • Courtyard Marriott Winston-Salem Hanes Mall
  • Courtyard Marriott Winston-Salem Hanes Mall Hotel
  • Courtyard Marriott Hanes Mall Hotel
  • Courtyard Marriott Hanes Mall


The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Breakfast costs between USD 10 and USD 15 per person (approximately)

We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

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Recent reviews

Fabulous 8.6 From 142 reviews

Exceptional 10.0
Wonderful Stay
Wonderful stay! Staff was very friendly especially at the Bistro. Room was clean and bed very comfortable! Great nights sleep!
us1 night family trip
Very Good 8.0
Clean, comfortable
The service and check in was quick and easy. The room was clean but very outdated and the bathroom is in need of renovation. Plumbing a little slow. The bed was comfortable. Also, breakfast is not included so I didn’t eat at the restaurant and chose to eat out instead.
Jeanie, us2 night business trip
Very Good 8.0
Tresa at front desk and check in was great
John, us1 night family trip
Poor 2.0
This trip was horrible from beginning to end. The hotel was not clean and the staff was not friendly or helpful when we needed assistance. Upon arriving, our room had a bed that was not made properly, no bath mat, and the towels were worn and thin. The next morning there was no water, delaying my husband for a meeting by an hour and a half, when we returned around 8 pm, our room had not been cleaned. When we reported this, the front desk asked rudely, “What do you need, Sir” WE NEED OUR ROOM CLEANED! We are Marriott people and choose this chain over all others. But this particular Courtyard is a complete dump. I will call Marriott to make a formal complaint and demand a refund - which I have never done before and am more than disappointed that I have to now.
kelley, us2 night romance trip
Exceptional 10.0
Overnight Stay
Theresa, us1 night romance trip

Courtyard by Marriott Winston-Salem Hanes Mall, Winston-Salem

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