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1 room, 2 adults

Comfort Inn At The Zoo, Omaha

2.5-star2.5 stars
2920 South 13th Court, Omaha, NE, 68108, United States of America

Hotel with indoor pool, near Henry Doorly Zoo
  • Free self-serve breakfast, free WiFi, and free parking
  • Collect nightsYou can collect Hotels.com® Rewards nights here
Good7.8
Location
Great location
Breakfast
Tasty breakfast
Room
Room is all right
Pool
Pool should be renewed
119See all 119 Hotels.com reviews
From 22 reviews

TripAdvisor Traveller Rating

Comfort Inn At The Zoo, Omaha

from $71
  • Standard Room, 2 Queen Beds, Non Smoking
  • Room, 1 King Bed
  • Room, 2 Queen Beds

What’s around Comfort Inn At The Zoo, Omaha

Landmarks

  • Heart of Omaha
  • Henry Doorly Zoo - 14 min walk
  • Orpheum Theater - 38 min walk
  • Omaha Children's Museum - 43 min walk
  • Rosenblatt Stadium - 15 min walk
  • Lauritzen Gardens - 23 min walk
  • The Durham Museum - 31 min walk
  • Durham Museum - 32 min walk

Getting around

  • Omaha, NE (OMA-Eppley Field) - 11 min drive
  • Omaha, NE (MIQ-Millard) - 15 min drive
  • Omaha Station - 3 min drive
  • Free self parking
  • RV, bus, and truck parking

At a glance

Key facts

Hotel size

  • This hotel has 79 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 4 PM-7 AM
  • Check-out time is 11 AM

Required at check-in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 21

Travelling with others

Pets

  • Pets allowed *

  • 3 per room (up to 75 lb)

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

WiFi rated super fast

  • Great for browsing, email, gaming, streaming, and video chat

Transportation

Parking

  • Free self parking

  • RV/bus/truck parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Free self-serve breakfast daily
  • Microwave in a common area
  • Refrigerator in a common area
Things to do
  • Indoor pool 1
  • 24-hour fitness facilities
Services
  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
Facilities
  • Number of buildings/towers - 1
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
Languages Spoken
  • English

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Slippers
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free long-distance calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Comfort Inn At The Zoo, Omaha’s small print

Also known as

  • Comfort Inn Zoo
  • Comfort Inn Zoo Hotel
  • Comfort Inn Zoo Hotel Omaha
  • Comfort Inn Zoo Omaha
  • Comfort Inn At The Zoo Hotel Omaha
  • Zoo Hotel Omaha

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

  • Pool access available from 9:00 AM to 11:00 PM.
  • This property does not have elevators.

    Mandatory fees

    Deposit: USD 50.00 per stay

    Pet deposit: USD 50.00 per stay

    Optional extras

    Pets are allowed for an extra charge of USD 50 per accommodation, per stay

    We have included all charges provided to us by this property. However, charges can vary, for example, based on length of stay or the unit you book.

    Recent reviews

    Good 7.8 From 119 reviews

    Comfort Inn At The Zoo, Omaha
    Very Good8.0
    There were a few issues with our room but the great staff was able to switch us to a new room. We really did enjoy their waffles flavors!.
    , us3 night family trip
    Comfort Inn At The Zoo, Omaha
    Poor2.0
    Other reviewers must be crazy
    Terrible customer service, no elevator, hidden pet fee.
    Claire, us1 night romance trip
    Comfort Inn At The Zoo, Omaha
    Fair4.0
    Meh.
    I stayed one night on a long road trip. I selected this hotel because of its location off of 80, and because they had refrigerators/microwaves in the room - mine did not work. Fire alarms in the hall went off for about 5 minutes at 7:30 in the morning...just not a great experience overall. Girl at the front desk in the morning was not helpful or sympathetic/apologetic in any way - ZERO customer service skills. I guess you get what you pay for.
    Karen, us1 night trip
    Comfort Inn At The Zoo, Omaha
    Good6.0
    Hope My Experience Was An Aberration
    Check-in was quick, but desk clerk was distracted and not very welcoming. (Check-out was another matter: it was equally quick, but the desk clerk was cheerful and attentive.) Room was fine, bed comfortable, zoo-themed decor fun. Breakfast was good. Easy on-and-off to highway, but location next to empty lot being used for staging construction equipment is not very attractive. Unfortunately, the day after leaving, I discovered insect bites, which I believe were from fleas, on my head, neck and upper back, apparently from a pillow. I called the hotel at my first opportunity but have not heard anything back from them. Hopefully, they will fumigate the pillows and other bedding to prevent other guests from being bitten.
    , us1 night romance trip
    Comfort Inn At The Zoo, Omaha
    Poor2.0
    Poor staff, poor condition, good location.
    Was assigned to a room and found that someone else was already in the room when unlocking the door. Failure to even deliver on something simple. Another guest mentioned that this was the third person to report that since they had been relaxing in the lobby. Room was next to the pool pump room so we had a constant motor and running water noise. The fan on the heat/ac would squeal at startup and the option to always run was either disabled or not functioning. Thermostat was off by at least 5 degrees as we couldn't get the room cool enough with ac set to 60, even with the 40 degree temps outside. Found 15-20 ants in the bathroom and all over the tub. Beds were comfy, location was easy to get to off the freeway. Parking lot was full, I got the last spot and it was only 10pm when arriving. Room could use a second chair at the small table. Won't be back again and can't recommend.
    Christopher, us2 night family trip

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    Comfort Inn At The Zoo, Omaha

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