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1 room, 2 adults
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Mercure London Heathrow, Hayes

3 stars
Shepiston LaneHayesEnglandUB3 1LPUnited Kingdom, 800-491-6126
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Good3.5 / 5
Service
Fantastic service
Location
Great location
Value for money
Fairly good value for money
Comfort
More comfort would be nice
230See all 230 Hotels.com reviews
From 511 reviewsTripAdvisor Traveller Rating

Mercure London Heathrow, Hayes

Hotel Info: 866-539-8117

from $53
  • Standard Room, 1 Double Bed, Non Smoking
  • Standard Room, 1 Double Bed, Non Smoking
  • Superior Room, 1 Double Bed
  • Standard Room, 2 Single Beds
  • Standard Double Room, Non Smoking
  • Standard Room, 2 Single Beds, Non Smoking
  • Standard Room, 2 Single Beds, Non Smoking
  • Standard Room, 1 Single Bed
  • Standard Room, 1 Queen Bed
  • Deluxe Room, 1 Double Bed
  • Superior Room, 1 Queen Bed
  • Standard Room, 2 Single Beds, Non Smoking
  • Standard Room, 1 Double Bed, Non Smoking
  • Standard Room, 1 Double Bed, Non Smoking
  • Standard Room, 1 Double Bed, Non Smoking
  • Advance Purchase Standard Single Non Smoking
  • Standard Room, 1 Single Bed, Non Smoking
  • Advance Purchase Standard 2 Singles Non Smoking
  • Standard Room, Multiple Beds
  • Standard Room, 1 Single Bed, Non Smoking
  • Standard Double Room
  • Standard Room, 1 Double Bed, Accessible, Non Smoking
  • Standard Room, 1 Double Bed, Non Smoking
  • Standard Twin Room, 2 Single Beds
  • Executive Room, 1 Double Bed, Non Smoking
  • Standard Room, 1 Double Bed with Sofabed, Non Smoking
  • Standard Double Room, Non Smoking
  • Standard Room, 2 Single Beds, Non Smoking
  • Standard Room, 1 Double Bed, Non Smoking
  • Superior Twin Room, 2 Single Beds
  • Superior Double Room
  • Standard Double Room, Non Smoking
  • Single Room, 1 Single Bed

At a glance

Key facts

Hotel size

  • This hotel has 184 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-out
Airport shuttle service is available at scheduled times. Contact the property in advance to get details.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Self parking (limited) *

Other information

  • Smoke-free property

Also known as

  • Comfort Heathrow
  • Mercure London Heathrow Hotel Hayes
  • Mercure London Heathrow Hotel
  • Mercure London Heathrow Hayes
  • Mercure London Heathrow
  • Mercure London Heathrow Hotel Hayes, UK - Greater London
  • Comfort Heathrow Hotel
  • Comfort Hotel Heathrow
  • Heathrow Comfort
  • Heathrow Comfort Hotel
  • Hotel Comfort Heathrow
  • Comfort Hotel Heathrow Hayes, UK - Greater London

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Early check-in can be arranged for an extra charge of GBP 10.00

Late check-out can be arranged for an extra charge

Self parking costs GBP 10.00 per day

Full breakfast is offered for an extra charge of GBP 10.00 per person (approximately)

In the hotel

Food and drink
  • Full breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Fitness facilities
  • Golfing nearby
Working away
  • Business center
  • Number of meeting rooms - 6
  • Conference space
  • Meeting rooms
  • Conference center
Services
  • 24-hour front desk
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Borders Restaurant - Onsite restaurant.

Borders Bar - This bar serves light fare only.

Mercure London Heathrow, Hayes’s small print

Also known as

  • Comfort Heathrow
  • Mercure London Heathrow Hotel Hayes
  • Mercure London Heathrow Hotel
  • Mercure London Heathrow Hayes
  • Mercure London Heathrow
  • Mercure London Heathrow Hotel Hayes, UK - Greater London
  • Comfort Heathrow Hotel
  • Comfort Hotel Heathrow
  • Heathrow Comfort
  • Heathrow Comfort Hotel
  • Hotel Comfort Heathrow
  • Comfort Hotel Heathrow Hayes, UK - Greater London

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Early check-in can be arranged for an extra charge of GBP 10.00

Late check-out can be arranged for an extra charge

Self parking costs GBP 10.00 per day

Full breakfast is offered for an extra charge of GBP 10.00 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.5 /5 from 230 reviews

Mercure London Heathrow, Hayes
Good3.0 / 5
Very small but comfortable
1 night trip
Mercure London Heathrow, Hayes
Excellent4.0 / 5
Great little place to stay and relax
It was a great little room that was exactly what I needed for the trip. The bathroom was perfect, and the bathtub (while small) was nice and deep and perfect for a soak. The bed was kinda hard though, but what can you expect from hotels? Only true negative I have to say is that after I had checked in and started settling down to shower and unwind, they started a fire alarms test that lasted for about an hour! I don't mind the safety aspect, but warn a guest when they check in! I thought it was a real emergency. But the front desk says that they do this once a week. Either way, I just wish I had been warned.
1 night trip
Mercure London Heathrow, Hayes
Good3.0 / 5
Ok stay, would have this as a 3rd choice
Parking was a huge issue, I was lucky enough to get that last space but there is not alot of parking on offer.
1 night trip with friends
Mercure London Heathrow, Hayes
Good3.0 / 5
Staff redeem hotel
Staff at the reception (Shafina, Marine & Alzira), as well as cleaning staff, maids,etc made my stay enjoyable and comfortable, inspite of a dead phone, tiny shower stall, and small room.
2 night trip
Mercure London Heathrow, Hayes
Excellent4.0 / 5
Yes the room is small, but it is comfortable and most importantly quiet. The bar and restaurant are surprisingly nice too. I would certainly stay here again.
1 night business trip

See all reviews

Mercure London Heathrow, Hayes

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