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Mercure London Heathrow, Hayes

4-star4 stars
Shepiston LaneHayesEnglandUB3 1LPUnited Kingdom

Suburban hotel in Hayes with restaurant, bar/lounge
  • Free WiFi
Good7.2
Service
Fantastic service
Location
Great location
Room
Room needs to be improved
Comfort
More comfort would be nice
379See all 379 Hotels.com reviews
From 903 reviewsTripAdvisor Traveller Rating

Mercure London Heathrow, Hayes

from $51
  • XX-deleted
  • XX-deleted
  • XX-deleted
  • XX-deleted
  • Standard Double Room
  • Standard Twin Room, 2 Twin Beds
  • XX-deleted
  • Single Room, 1 Twin Bed
  • Superior Double Room
  • Superior Twin Room, 2 Twin Beds
  • Standard Room, 1 Double Bed, Non Smoking
  • Executive Room, 1 Double Bed, Non Smoking
  • Standard Room, 2 Single Beds, Non Smoking
  • Standard Room, 1 Double Bed, Non Smoking
  • Advance Purchase Standard Single Non Smoking
  • Advance Purchase Standard 2 Singles Non Smoking
  • Standard Room, 2 Single Beds, Non Smoking
  • Standard Room, 1 Twin Bed, Non Smoking
  • Standard Room, 1 Double Bed, Non Smoking
  • Standard Room, 1 Double Bed, Non Smoking
  • Standard Room, 1 Double Bed, Accessible, Non Smoking
  • Standard Room, 1 Single Bed, Non Smoking
  • Standard Room, 2 Single Beds, Non Smoking
  • Standard Room, 2 Single Beds, Non Smoking
  • Standard Double Room, Non Smoking
  • Standard Room, 1 Double Bed with Sofabed, Non Smoking
  • Standard Room, 1 Double Bed, Non Smoking
  • Standard Room, 1 Double Bed, Non Smoking
  • Standard Room, 1 Double Bed, Non Smoking
  • Standard Double Room, Non Smoking
  • Standard Double Room, Non Smoking
  • Superior Room, 1 Double Bed
  • Superior Room, 1 Queen Bed
  • Standard Room, 1 Queen Bed
  • Deluxe Room, 1 Double Bed
  • Standard Room, 1 Single Bed
  • Standard Room, 1 Queen Bed (with Extra Pull Out Bed)
  • Standard Room, 2 Single Beds
Want more choice? Check out our other properties in Hayes.

About Mercure London Heathrow, Hayes

Affordable family hotel with airport shuttle, near Heathrow

Quick Heathrow access
The smoke-free Mercure London Heathrow is 3 miles from Heathrow Airport, served by the Hotel Hoppa shuttle service that runs every 40 minutes. Need to get to central London in a hurry? Paddington Station is a 15-minute ride on the Heathrow Express.

Windsor stopover
If you have extra time between flights, you might want to sneak away to Legoland Windsor, 12 miles away, or visit Windsor Castle, 10 miles from the hotel. Families also enjoy theme parks at Chessington World of Adventures (25 miles) and Thorpe Park (12.5 miles).

Relax at the patio bar
Guests love the food at Borders Restaurant, where you can get a breakfast buffet, lunch, or hearty dinner. The patio bar serves lighter fare and drinks. There is a 24-hour gym and limited onsite parking. On site are copy and fax machines plus 2 computers in the lobby for guest use.

Family rooms
Mercure London Heathrow offers Standard and Superior rooms. Some come with sofa beds and there are also family rooms for up to 5 guests. All are air conditioned and feature satellite TV, free WiFi, and coffeemakers. Room service runs around the clock.

At a glance

Key facts

Hotel size

  • This hotel has 184 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is noon
  • Express check-out

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Self parking (limited) *

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Full breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
  • Coffee/tea in a common area
Things to do
  • Fitness facilities
  • Golfing nearby
Working away
  • Business center
  • Number of meeting rooms - 6
  • Conference space
  • Conference center
Services
  • 24-hour front desk
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board (on request)
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Satellite TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
Food and drink
  • Refrigerator
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Borders Restaurant - Onsite restaurant.

Borders Bar - This bar serves light fare only.

Mercure London Heathrow, Hayes’s small print

Also known as

  • Comfort Heathrow
  • Mercure London Heathrow Hotel Hayes
  • Mercure London Heathrow Hotel
  • Mercure London Heathrow Hayes
  • Mercure London Heathrow
  • Mercure London Heathrow Hotel Hayes, UK - Greater London
  • Comfort Heathrow Hotel
  • Comfort Hotel Heathrow
  • Heathrow Comfort
  • Heathrow Comfort Hotel
  • Hotel Comfort Heathrow
  • Comfort Hotel Heathrow Hayes, UK - Greater London

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Early check-in can be arranged for an extra charge of GBP 10.00

Late check-out can be arranged for an extra charge

Self parking costs GBP 10.00 per day

Rollaway beds are available for GBP 15.0 per night

Full breakfast is offered for an extra charge of GBP 10.00 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Mercure London Heathrow, Hayes

Landmarks

  • Windsor Castle (8.6 mi / 13.9 km)
  • Twickenham Stadium (7.9 mi / 12.7 km)
  • Eton College (8.8 mi / 14.1 km)
  • Brunel University (4 mi / 6.5 km)
  • Theatre Royal (8.5 mi / 13.6 km)
  • Strawberry Hill (8.9 mi / 14.3 km)
  • Syon Park (9.1 mi / 14.7 km)
  • Wembley Stadium (11.7 mi / 18.9 km)

Getting around

  • London (LHR-Heathrow) 6-min drive
  • London (LTN-Luton) 41-min drive
  • London (LGW-Gatwick) 46-min drive
  • London (LCY-London City) 55-min drive
  • Egham Station 14-min drive
  • Slough Station 17-min drive
  • Richmond Station 19-min drive
  • Self parking (surcharge)
  • Limited parking

Recent reviews

Good 7.2 From 379 reviews

Mercure London Heathrow, Hayes
Fair4.0
Cold showers
The reception and check in was quick after a long flight. If you like cold showers this is the place to stay. For the 6 night I stayed, not once did I get a warm shower. Even when you have the do not disturb sign on the door they ignore it and come in. Not good when you're jet lagged and need rest. The bathroom is old and dated. The breakfast was the only thing good about this place.
catherine, us5 night trip
Mercure London Heathrow, Hayes
Good6.0
Had to be the smallest room I have ever stayed in. I asked management to change the news (which no one was watching) to the soccer game between Portugal and Chile. After much waiting and promises, I had to get a bit testy and remind a staff member that they promised to change the channel after helping one customer. This did not happen and this person got testy when I said this. Also, I ordered food and canceled it as after 20+ minutes, I had no interest in the cheese and fruit plate anymore.
Tony, us1 night business trip
Mercure London Heathrow, Hayes
Good6.0
Efficient but cold.
Hotel was clean and nicely remodeled. Staff were cold and up tight. Not a particularly comfortable experience. Much better when it was Comfort Inn.
Jill, us1 night trip
Mercure London Heathrow, Hayes
Good6.0
clean hotel
cover parking area was full, parked on street on double lines and still demanded to pay 10 pounds for parking the vehicle ????????
john, us1 night business trip
Mercure London Heathrow, Hayes
Very Good8.0
Great hotel
Great hotel but need to provide space heaters upfront because the rooms stay so cold.
A Traveler, us4 night romance trip

See all reviews

Mercure London Heathrow, Hayes

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