Comfort Suites Hanes Mall

Photo gallery for Comfort Suites Hanes Mall

Primary image
Seasonal outdoor pool
Pillowtop beds, desk, laptop workspace, blackout drapes
Pillowtop beds, desk, laptop workspace, blackout drapes
Pillowtop beds, desk, laptop workspace, blackout drapes

Overview of Comfort Suites Hanes Mall

Comfort Suites Hanes Mall

2.5 star property
No-frills Winston-Salem hotel with 24-hour fitness

8.6/10 Fabulous

1,001 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
The price is $95
Price available on 9/11/2022
Map
200 Capitol Lodging Ct, Winston-Salem, NC, 27103
Main amenities
  • Daily housekeeping
  • 24-hour fitness center
  • Seasonal outdoor pool
  • 24-hour business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Front desk safe
  • Laundry service
  • Free newspapers in the lobby
For families
  • Children stay free
  • Free cribs/infant beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Premium TV channels
Cleaning & Safety
  • Cleaned with disinfectant
  • Personal protective equipment
  • Social distancing
  • Individually-wrapped food options

Choose dates to view prices

About this area

What's nearby

  • Hanes Mall - 3 min drive
  • Wake Forest University - 14 min drive

Getting around

  • Winston-Salem, NC (INT-Smith Reynolds) - 13 min drive
  • Piedmont Triad Intl. Airport (GSO) - 30 min drive
  • High Point Station - 24 min drive

About this property

Comfort Suites Hanes Mall

When visiting Winston-Salem, Comfort Suites Hanes Mall is a great choice to consider. For a bit of exercise, you can visit the 24-hour fitness center or go for a swim in the seasonal outdoor pool. Fellow travelers like the helpful staff and comfortable guestrooms.

Languages

English, Hindi, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Choice)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 80 rooms
  • Arranged over 5 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-in/out
  • Minimum check-in age - 18
  • Check-out time is 11:00 AM

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Doors are locked from 11 PM until 7 AM. Guests arriving within those hours must ring the doorbell at the hotel entrance in order to check-in.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Onsite RV/bus/truck parking (fees apply)
  • Wheelchair-accessible parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Traveling with children

  • Children stay free

Working away

  • 24-hour business center
  • Meeting rooms
  • Conference space (975 square feet)

Services

  • 24-hour front desk
  • Dry cleaning/laundry services
  • Free newspapers in lobby

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • 24-hour fitness center
  • Seasonal outdoor pool

Accessibility

  • Braille/raised signage
  • Elevator
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Assistive listening devices available
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible pool
  • Wheelchair-accessible business center
  • Visual fire alarm
  • Stair-free path to entrance

Languages

  • English
  • Hindi
  • Spanish

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Premium cable channels

Home comfort

  • Air conditioning (climate-controlled)
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Pillowtop mattress
  • Free crib/infant bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls
  • Electrical adapters/chargers

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available

Fees & policies

Refundable deposits

  • Deposit: USD 150.00 per night

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Service fee: USD 2 per accommodation, per stay

Pool, spa, & gym (if applicable)

  • The seasonal pool is open from June 09 to September 05

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; masks are required in public areas.

Contactless check-out is available.

Individually-wrapped food options are available for breakfast.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing there's a smoke detector on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Comfort Suites Hanes Mall
Comfort Suites Hanes Mall Hotel
Comfort Suites Hanes Mall Hotel Winston-Salem
Comfort Suites Hanes Mall Winston-Salem
Comfort Suites Hanes Mall Hotel
Comfort Suites Hanes Mall Winston-Salem
Comfort Suites Hanes Mall Hotel Winston-Salem

Frequently asked questions

Overall score and ratings

8.6

Fabulous

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

10/10 Exceptional

Good Deal
The staff at the hotel were very accommodating and helpful. The breakfast was perfect. While some carpeting in stairwells need replaced and some minor cosmetic repairs are needed ( the hook on the back of the door was broken) overall the hotel was spot on and a great deal for the cost.
Regina, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Jermaine, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Very Nice!
We were just passing through. When we pulled up my wife said, I am not sure about this hotel. I said, we were just passing through. It will be fine. When we got into the hotel, she was shocked. Very clean, very friendly people. The room was so clean. My wife said that she was so impressed with the cleanliness of this hotel. Said it was the cleanest she had ever seen. Trust me when I say I was shocked to hear this from her. The breakfast was really decent as well. We would definitely stay here again!
Mark, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Tammy, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

We enjoyed our stay! It is close to plenty of restaurants. The rooms are comfortable and spacious.
Andrea, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Mireille, 3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Great experience
Carolyn, 4-night trip
Verified Hotels.com guest review

8/10 Very Good

Plenty of room in the Two King Suite for our family. Breakfast was great as well.
Temekia, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Weekend trip.
Great place to stay! Quiet, clean, nice breakfast.
Dannie, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Need blackout shade!
Richard, 2-night family trip
Verified Hotels.com guest review