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Photo gallery for Comfort Inn & Suites

Exterior
Indoor pool
Indoor pool
Indoor pool
Pillow-top beds, blackout curtains, iron/ironing board, free WiFi

7.6/10 Good

622 verified Hotels.com guest reviews

Room options

About this property

Comfort Inn & Suites

Comfort Inn & Suites is a great choice for a stay in West Springfield. You can take a morning swim in at the indoor pool, and the hot tub makes for a relaxing end to the day. Fellow travellers like the helpful staff and WiFi.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows the standard cleaning and disinfection practices of Commitment to Clean (Choice)

Social distancing

Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
This information is provided by our partners.

Fees & policies

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; masks are required in public areas.

Each guestroom is kept vacant for a minimum of 72 hours between bookings.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards. Cash is not accepted.

State tax ID – C0008023250

Also known as

Comfort Inn West Springfield
Comfort West Springfield
Comfort Inn Suites
Comfort Inn & Suites Hotel
Comfort Inn & Suites West Springfield
Comfort Inn & Suites Hotel West Springfield

Frequently asked questions

Does Comfort Inn & Suites offer free cancellation for a full refund?
Yes, Comfort Inn & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Comfort Inn & Suites?
As of 27 November 2022, prices found for a 1-night stay for 2 adults at Comfort Inn & Suites on 24 December 2022 start from €101, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Comfort Inn & Suites?
This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Comfort Inn & Suites?
Yes, there's an indoor pool.
Are pets allowed at Comfort Inn & Suites?
Sorry, pets aren't allowed, but service animals are welcome.
Is parking offered on site at Comfort Inn & Suites?
Yes, there's free self parking. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at Comfort Inn & Suites?
You can check in from 3:00 PM - midnight. Check-out time is 11 AM.
Is there an on-site casino at Comfort Inn & Suites?
No, this hotel doesn't have a casino, but MGM Springfield (7-min drive) is nearby.
What is there to do at Comfort Inn & Suites and nearby?
Comfort Inn & Suites has an indoor pool and a hot tub.
Are there restaurants at or near Comfort Inn & Suites?
Yes. Nearby restaurants include Donut Dip (7-min walk), Shallot Thai Cuisine (13-min walk) and Cal's (14-min walk).
What's the area around Comfort Inn & Suites like?
Comfort Inn & Suites is a short 1-minute walk from Olympia Ice Center and 16 minutes' walk from Connecticut River.

Overall score and ratings

7.6

Good

7.8/10

Cleanliness

8.1/10

Staff & service

7.6/10

Amenities

7.3/10

Property conditions & facilities

7.6/10

Eco-friendliness

6/10 Good

Well the stay wasnt so bad room smelled a little musty but is what it is on that. I stayed because we were at a horse show for the weekend an 1 it had a pool 2 it had a washer an dryer for people staying. I check in there is a big note stating the pool was closed but someone was coming in the morning to fix it so that was great right well there was so much chemicals in the pool are eyes were burning was in the 15 mins an are bathing suits were destroyed while swimming we were washing her riding pants mind u riding pants range up too 200 dollars if not more wash them they were fine put them in the dryer an they came out with black marks all over them they were 170 pants destroyed.. so i went to the front desk filed a complaint was told inwould hear from a manger it has been 2 days an have heard nothing back an i even called today.. just an fyi for others
Melissa, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Comfortable with a great breakfast
Christina, 3-night trip with friends
Verified Hotels.com guest review

6/10 Good

Meh
Hotel was clean but very overpriced for the weekend I stayed in town. There was obnoxiously loud people which were reported by multiple rooms and the hotel did nothing about it. So significant lack of sleep.
Lindsey, 2-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Lenard Skynard Trip
It Was very pleasant stay. The breakfast could have been better but not very bad for free breakfast
scott, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

mary, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Ang, 1-night trip
Verified Hotels.com guest review

8/10 Very good

Stay was good
John, 2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Joao, 1-night trip
Verified Hotels.com guest review

8/10 Very good

1-night trip with friends
Verified Hotels.com guest review

6/10 Good

Gary, 1-night trip
Verified Orbitz guest review