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Renaissance Chicago Downtown Hotel, Chicago

4 stars4 stars
1 W Wacker DrChicagoIL60601United States of America, 800-491-6126
Loved by guests
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Excellent4.5 / 5
Location
Great location
Bar and Beverages
Bar is awesome
Pool
Great pool
WiFi
WiFi system needs upgrading
274See all 274 Hotels.com reviews
From 1,633 reviewsTripAdvisor Traveller Rating

Renaissance Chicago Downtown Hotel, Chicago

Hotel Info: 866-539-8117

from $334
  • Club Room, Business Lounge Access
  • Executive Suite, 1 Bedroom, River View
  • Suite, 1 Bedroom
  • Deluxe Room, 1 King Bed
  • Room
  • Room, River View

At a glance

Key facts

Hotel size

  • This hotel has 560 rooms
  • This hotel is arranged over 27 floors

Arriving/leaving

  • Check-in time 4 PM-4 PM
  • Check-out time is noon
  • Express check-out
This property is undergoing renovations of the driveway until September 6, 2017. For more details, please contact the office using the information on the reservation confirmation received after booking.

Required at check in

  • Minimum check-in age is 21

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets not allowed (service animals welcome)

Internet

  • WiFi in rooms *

  • WiFi in public areas *

Transportation

Parking

  • Valet parking *

Other information

  • Smoke-free property

Also known as

  • Chicago Downtown Renaissance
  • Hotel Renaissance Chicago Downtown
  • Renaissance Chicago Downtown
  • Renaissance Chicago Downtown Hotel
  • Renaissance Hotel Chicago Downtown
  • Chicago Renaissance
  • Renaissance Hotel Chicago

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Self parking costs USD 65 per day with in/out privileges

Valet parking costs USD 69 per day with in/out privileges

Breakfast costs between USD 10 and USD 30 per person (approximately)

WiFi is available in guestrooms for USD 14.95 per day (rates may vary)

WiFi is available in public areas for USD 14.95 per night (rates may vary)

In the hotel

Food and drink
  • Buffet breakfast (surcharge)
  • 3 restaurants
  • 24-hour room service
Things to do
  • Indoor pool
  • Fitness facilities
  • Spa services on site
Working away
  • Business center
  • Number of meeting rooms - 21
  • Conference space
  • Meeting rooms 21
  • Conference space size (feet) - 34,867
  • Conference space size (meters) - 3
Services
  • 24-hour front desk
  • Concierge services
  • Dry cleaning/laundry service
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Year Built 1991
  • Elevator/lift
  • ATM/banking
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
  • Premium bedding
  • Pillowtop mattress
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
  • Pay movies
  • Premium TV channels
Stay connected
  • Free weekday newspaper
  • WiFi (surcharge)
  • Phone
Food and drink
  • Refrigerator (on request)
More
  • Daily housekeeping
  • In-room safe (laptop compatible)
  • Connecting/adjoining rooms available

Special features

Dining

Great Street Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

RAISED Urban Rooftop Bar - This rooftop bar specializes in American cuisine and serves brunch, lunch, dinner, and light fare. Happy hour is offered. Open daily.

Staytion Market & Bar - This bar specializes in American cuisine and serves breakfast, dinner, and light fare. Happy hour is offered. Open daily.

Recreation

On Site

  • Fitness facilities

Nearby

  • Bicycle rentals nearby
  • Golf lessons available nearby
  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Mountain biking nearby
  • Sailing nearby
  • Scooter/moped rentals nearby
  • Segway rental/tour nearby
  • Water skiing nearby

Renaissance Chicago Downtown Hotel, Chicago’s small print

Also known as

  • Chicago Downtown Renaissance
  • Hotel Renaissance Chicago Downtown
  • Renaissance Chicago Downtown
  • Renaissance Chicago Downtown Hotel
  • Renaissance Hotel Chicago Downtown
  • Chicago Renaissance
  • Renaissance Hotel Chicago

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Optional extras

Self parking costs USD 65 per day with in/out privileges

Valet parking costs USD 69 per day with in/out privileges

Breakfast costs between USD 10 and USD 30 per person (approximately)

WiFi is available in guestrooms for USD 14.95 per day (rates may vary)

WiFi is available in public areas for USD 14.95 per night (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.5 /5 from 274 reviews

Renaissance Chicago Downtown Hotel, Chicago
Good3.0 / 5
Be aware of additional charges
Requested 2 queen size beds. When we checked in, one king sized bed rooms were only available. Said they would send a rollaway, however; did NOT mention that there would be a $30 charge. Did not find out about the charge until we checked out. Asked if the charge could be removed from the bill, and they were unwilling to do. Very disappointed in the customer service! Also, the view from the room was horrible. View of the roof.
1 night trip with friends
Renaissance Chicago Downtown Hotel, Chicago
Excellent4.0 / 5
Hotel staff were all very pleasant and helpful. Check in was a breeze! Was disappointed that there was not free wi-fi as our daughter had brought homework along with her to do over the trip and had to go down to the lobby for that. With as much as you pay to stay there, I was a little put off that there was an additional charge for that.
2 night trip with friends
Renaissance Chicago Downtown Hotel, Chicago
Outstanding5.0 / 5
We very much enjoyed the hotel. It was in close proximity to everything that we had on our agenda for the weekend, so that saved us on a cab.
1 night romance trip
Renaissance Chicago Downtown Hotel, Chicago
Good3.0 / 5
Good not great hotel on river
Should offer free wifi. Noisy room next door. Great view of Chicago river and diwntown. Great location. No in room coffee maker
1 night family trip
Renaissance Chicago Downtown Hotel, Chicago
Outstanding5.0 / 5
In the heart of the theater district
The location was great. The pool was lovely. Really nice bathroom.
1 night trip with friends

See all reviews

Renaissance Chicago Downtown Hotel, Chicago

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