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Brook Marston Farm Hotel, Sutton Coldfield

4 stars
Bodymoor HeathSutton ColdfieldEnglandB76 9JDUnited Kingdom, 800-491-6126
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Good3.1 / 5
Location
Great location
Service
Fantastic service
Value
Value for money could be better
Vibe
Vibe is not too good
24See all 24 Hotels.com reviews
From 408 reviewsTripAdvisor Traveller Rating

Brook Marston Farm Hotel, Sutton Coldfield

Hotel Info: 866-539-8117

from $65
  • Standard Double Room
  • Standard Twin Room
  • Room (Four Poster)
  • Executive Double Room
  • Family Double or Twin Room
  • Double Room Single Use
  • Standard Double Room
  • Standard Twin Room
  • Double Room (Four Poster)

At a glance

Key facts

Hotel size

  • This hotel has 37 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3 PM-5:30 AM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Pets

  • Pets allowed *

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Other information

  • Smoke-free property

Also known as

  • Brook Marston
  • Brook Marston Farm
  • Brook Marston Farm Hotel
  • Brook Marston Farm Hotel Sutton Coldfield
  • Brook Marston Farm Sutton Coldfield
  • Brook Marston Hotel
  • Marston Farm
  • Marston Farm Hotel
  • Marston Farm Sutton Coldfield

Optional extras

Late check-out can be arranged for an extra charge of GBP 20

Rollaway beds are available for GBP 15 per night

English breakfast is offered for an extra charge of GBP 12.95 per person (approximately)

Pets are allowed for an extra charge of GBP 15 per pet, per night

In the hotel

Food and drink
  • English breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Tennis on site
Working away
  • Number of meeting rooms - 5
  • Conference space
Services
  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Wedding services
Facilities
  • Number of buildings/towers - 2
  • Garden
  • Fireplace in lobby
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Flat-screen TV
Stay connected
  • Free WiFi
Food and drink
  • Free bottled water

Special features

Dining

The Courtyard Restaurant - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

Brook Marston Farm Hotel, Sutton Coldfield’s small print

Also known as

  • Brook Marston
  • Brook Marston Farm
  • Brook Marston Farm Hotel
  • Brook Marston Farm Hotel Sutton Coldfield
  • Brook Marston Farm Sutton Coldfield
  • Brook Marston Hotel
  • Marston Farm
  • Marston Farm Hotel
  • Marston Farm Sutton Coldfield

Optional extras

Late check-out can be arranged for an extra charge of GBP 20

Rollaway beds are available for GBP 15 per night

English breakfast is offered for an extra charge of GBP 12.95 per person (approximately)

Pets are allowed for an extra charge of GBP 15 per pet, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.1 /5 from 24 reviews

Brook Marston Farm Hotel, Sutton Coldfield
Fair2.0 / 5
Disaster
Free wifi didnt work. Smoke alarm went off at 3am and again at 7:30am Staff conned us into paying for breakfast.
1 night romance trip
Brook Marston Farm Hotel, Sutton Coldfield
Poor1.0 / 5
AVOID
After arriving I checked in to a hotel stuck in the late 80s, except there was wi-fi. The room was tired and only cleaned in spots that people actually touch, the walls had cobwebs hanging from them and the bathroom floor and walls were all cracked. The shower in my room trickled slowly and then would not turn off! I tried calling reception (for over 20 minutes) and got no answer. I ventured to reception where the receptionist was very annoyed that I dared to interrupt her on her phone/her breakfast/whatever. She then palmed my problem off onto the waitresses who were very busy serving breakfast. My shower issue was eventually resolved so I went to breakfast. It was busy and I heard grumblings from other guests that they had been waiting over half an hour for a pot of tea! I decided not to risk it and ventured out for breakfast instead. That night I returned to the hotel tired and ready for a good nights sleep, that was not going to happen. The fire alarm blasted me awake at 3am for 10-20 seconds, not sure what to do I called reception. Again, no answer after trying for over half an hour. I eventually went back to sleep at around 4:30am. This was the final straw, WHAT IF THERE WAS A REAL EMERGENCY?!?!?! Later that morning I checked out. The same receptionist was there, thoroughly unhappy that customers dare bother her at the hotel she works in. The card machine was playing up so it took nearly 20 minutes to check out. Needless to say I won't be going back.
2 night business trip
Brook Marston Farm Hotel, Sutton Coldfield
Excellent4.0 / 5
Quirky but nice.
It's generally speaking, a nice hotel. The staff are friendly and polite. However, don't expect modern and brand new throughout. That being said, it has character. Just needs a bit of a spruce.
4 night business trip
Brook Marston Farm Hotel, Sutton Coldfield
Excellent4.0 / 5
Wedding stay
Stayed for a wedding and the venue was lovely and the staff very friendly. There was a little problem with my room rate as I used my rewards points and was asked to pay but the issue was dealt with in a professional manner. I would definitely stay again.
1 night family trip
Brook Marston Farm Hotel, Sutton Coldfield
Good3.0 / 5
Decent hotel but avoid eating there
Fairly pleasant hotel. Nice staff. Nice room. Shower head was set at its highest at 5ft so couldn't get my head under without bending down which was strange. never had that in a hotel before. When I arrived in my room there was a mint right in the middle of the floor. Other than that the room was tidy. Restaurant was very poor. Choice was limited to 4 dishes per course or the bar menu which only had a couple of dishes on. Ordered a steak which was not cooked correctly at all. Also there was cutlery on the floor. Breakfast was good. Plenty to choose from and all good quality.
2 night business trip

See all reviews

Brook Marston Farm Hotel, Sutton Coldfield

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