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PARKROYAL Penang Resort

Photo gallery for PARKROYAL Penang Resort

Property amenity
On the beach, white sand, beach towels, beach massages
On the beach, white sand, beach towels, beach massages
Indoor spa tub
Outdoor pool, pool umbrellas, pool loungers

Overview of PARKROYAL Penang Resort

UNESCO Sustainable Travel Pledge

PARKROYAL Penang Resort

4.5 star property
George Town beachfront hotel with 2 restaurants, spa

8.6/10 Fabulous

995 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
Batu Ferringhi Beach, Batu Ferringhi, George Town, Penang, 11100
Main amenities
  • Daily housekeeping
  • On the beach
  • 2 restaurants and bar/lounge
  • Full-service spa
  • Outdoor pool
  • Breakfast available
  • Free children's club
  • Free supervised childcare
  • Health club
  • Sauna
  • Beach towels
  • Pool bar
For families
  • Children stay free
  • Free cots/infant beds
  • Babysitting (surcharge)
  • Playground on site
  • Children's club (free)
  • Connecting/adjoining rooms available

Room options

About this area

What's nearby

  • On the beach
  • Ferringgi Beach - 1 min drive
  • Gurney Drive - 11 min drive
  • Gurney Plaza - 25 min drive
  • KOMTAR - 15 min drive
  • Penang Hill - 43 min drive
  • Queensbay Mall - 45 min drive

Getting around

  • Penang (PEN-Penang Intl.) - 55 min drive
  • Penang Sentral - 59 min drive

Restaurants

  • Guan Guan Cafe - 2 min walk
  • Helena Café - 2 min walk
  • Living Room Cafe Bar and Gallery - 2 min walk
  • Starbucks - 3 min walk
  • Ferringhi Garden - 3 min walk

About this property

PARKROYAL Penang Resort

At PARKROYAL Penang Resort, you can spend time at the beach getting a beach massage, plus activities such as parasailing and windsurfing are nearby. The outdoor pool provides a splash of fun, while guests in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and facials. Cinnamon Asian Kitchen, one of 2 restaurants, offers ocean views and serves breakfast, lunch and dinner. A free kid's club, a poolside bar and a health club are other highlights at this luxurious hotel. Fellow travellers say good things about the pool and helpful staff.

Languages

Chinese (Mandarin), English, Indonesian, Malay

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of Safe & Clean (Malaysia)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
Individually wrapped food options available for breakfast, lunch, dinner and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 309 rooms
  • Arranged over 7 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until 12:30 AM
  • Late check-in subject to availability
  • Minimum check-in age – 17
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 17

Children

  • Up to 2 children (11 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • Babysitting*
  • Free supervised childcare
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free uncovered on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Buffet breakfast (surcharge) each morning 6:30 AM–10:30 AM
  • 2 restaurants
  • Bar/lounge
  • Poolside bar
  • Coffee shop
  • 24-hour room service
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Playground
  • Free supervised childcare/activities
  • Children's menu

What to do

  • On the beach
  • Ecotours nearby
  • Hiking/biking trails nearby
  • Horse riding nearby
  • Parasailing nearby
  • Windsurfing nearby

Working away

  • Business centre
  • 9 meeting rooms
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Porter/bellhop
  • Bike hire
  • Beach towels
  • Pool loungers
  • Pool umbrellas

Facilities

  • 1 building/tower
  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Health club
  • An outdoor pool
  • Full-service spa
  • Sauna
  • Massage/treatment rooms
  • No plastic drinking straws

Accessibility

  • Lift
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Low-height worktop and sink
  • Grab bar near toilet

Languages

  • Chinese (Mandarin)
  • English
  • Indonesian
  • Malay

Room amenities

Be entertained

  • LED television
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Electric kettle
  • Slippers
  • Iron/ironing board

Sleep well

  • Blackout curtains
  • Free cot/infant bed
  • Bed sheets provided

Freshen up

  • Free toiletries
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

St. Gragory Spa has 1 treatment room. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and facials. The spa is open daily.

Dining

Cinnamon Asian Kitchen – Overlooking the ocean and garden, this family restaurant serves breakfast, brunch, lunch and dinner. A children's menu is available.
Gustoso – This poolside theme restaurant specialises in Italian cuisine and serves lunch and dinner. Reservations are required. Open daily.
Gustoso By The Beach – This beach theme restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required. Open daily.
Javana Lounge – Overlooking the garden, this café only serves light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Sunset Bar – This beachfront bar only serves light fare. Happy hour is offered. Open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.

Fees & policies

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property from 1 January 2023. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

Optional extras

  • Buffet breakfast is offered for an extra charge of MYR 65.65 for adults and MYR 33.95 for children (approximately)

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to December 31 2022 (dates subject to change):
  • Spa
The property will be renovating from 9 February 2022 to 31 December 2022 (completion date subject to change). The following areas are affected:
  • Spa
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Children & extra beds

  • Babysitting is available for an extra charge
  • Rollaway beds are available for MYR 130.00 per stay

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Individually wrapped food options are available for breakfast, lunch and dinner, and also through room service.

This property affirms that it follows the cleaning and disinfection practices of Safe & Clean (Malaysia) guidelines.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a smoke detector on site.

This property accepts credit cards, debit cards and cash.

Also known as

PARKROYAL Penang Resort
PARKROYAL Resort
PARKROYAL Penang Resort George Town
Parkroyal Penang, Malaysia Hotel Batu Ferringhi
PARKROYAL Penang Resort, Malaysia Batu Ferringhi
Parkroyal Penang Malaysia Batu Ferringhi
PARKROYAL Penang George Town
PARKROYAL Penang Resort Hotel
PARKROYAL Penang Resort George Town
PARKROYAL Penang Resort Hotel George Town

Frequently asked questions

Does PARKROYAL Penang Resort offer free cancellation for a full refund?
Yes, PARKROYAL Penang Resort does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at PARKROYAL Penang Resort?
As of 30 November 2022, prices found for a 1-night stay for 2 adults at PARKROYAL Penang Resort on 5 December 2022 start from €135, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at PARKROYAL Penang Resort?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at PARKROYAL Penang Resort?
Yes, there's an outdoor pool.
Are pets allowed at PARKROYAL Penang Resort?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at PARKROYAL Penang Resort?
Yes, there's free self parking.
What are the check-in and check-out times at PARKROYAL Penang Resort?
You can check in from 3:00 PM - 12:30 AM. Check-out time is noon.
What is there to do at PARKROYAL Penang Resort and nearby?
Have fun with nearby activities such as hiking, horse riding and parasailing. Additional recreation nearby includes ecotours. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. PARKROYAL Penang Resort also has a sauna and a health club, as well as a garden.
Are there restaurants at or near PARKROYAL Penang Resort?
Yes, there are 2 on-site restaurants, featuring al fresco dining, Italian cuisine and garden views. Nearby restaurants include Ferringhi Garden (3-min walk), Boatman's (5-min walk) and Seafood (5-min walk).
What's the area around PARKROYAL Penang Resort like?
PARKROYAL Penang Resort is a short 2-minute walk from Batu Feringghi Night Market and 4 minutes' walk from Ferringgi Beach. Travellers give top marks for the hotel's prime location.

Overall score and ratings

8.6

Fabulous

8.5/10

Cleanliness

8.7/10

Staff & service

8.9/10

Amenities

8.2/10

Property conditions & facilities

8.7/10

Eco-friendliness

8/10 Very good

2-night family trip
Verified Hotels.com guest review

10/10 Exceptional

They went out of their way to accommodate our special occasion requests. They treated us like royalty! The afternoon tea in the lobby was super -- both the Western and the "nyonya" local delicacies set. The staffers were all welcoming, polite and helpful. We'll surely return whenever we have visitors or need a "staycation" at a beautiful site. It's our favorite hotel on Penang Island!
David, 2-night family trip
Verified Expedia guest review

8/10 Very good

Fantastic
Amaxing location by the beach. Suitable for a chill getaway with friends and family. We got a room on the highest floor with a very nice seaview.
View from the room balcony
Wan Sadida, 1-night trip with friends
Verified Hotels.com guest review

6/10 Good

The AC unit in our property was either on or off and setting a specific temperature made no difference. We spoke to the front desk about this issue and then did send someone to look at the issue, but it was not fixed. For this high end of a property we would expect a temperature settable AC unit.
Christopher, 3-night family trip
Verified Expedia guest review

8/10 Very good

Meng Choon, 2-night family trip
Verified Hotels.com guest review

8/10 Very good

Vince
Good location on the Batu Ferringhi stretch, believe the hotel had undergone some updating recently. Breakfast was good with a fair mix of local and western choices. We had a pleasant stay.
3-night family trip
Verified Hotels.com guest review

10/10 Exceptional

A place to relax.
Parkroyal was a comfortable and clean hotel. The staff was friendly the food at the Italian restaurant was very good. The breakfast was worth every penny. Love this place.
Elisha, 4-night trip
Verified Hotels.com guest review

8/10 Very good

Samad, 7-night trip
Verified Hotels.com guest review

8/10 Very good

Overall happy on the stay of this hotel. Good food. Convenient place.
S, 4-night family trip
Verified Expedia guest review

8/10 Very good

Family holiday
Great location for family to relax. Actives for kids to enjoy
2-night trip
Verified Hotels.com guest review