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Caneel Bay

5 stars
North Shore RdSt. JohnSt John00831U.S. Virgin Islands, ‏‎800-491-6126
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Outstanding4.7 / 5
Beach
Beautiful beach
WiFi
Good internet service
Location
Great location
Breakfast
Breakfast is average
127See all 127 Hotels.com reviews
From 555 reviewsTripAdvisor Traveller Rating

Caneel Bay

Hotel Info: 866-539-8117

from $489
  • Room (Courtside)
  • Room, Beachfront
  • Beach Front
  • Premium ocean view
  • Premium beach front
  • Premium courtside
  • Room, Garden View
  • Room, Ocean View
  • Garden view
  • Ocean View
  • Courtside
  • Room, Ocean View

At a glance

Key facts

Hotel size

  • This hotel has 166 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3 PM-11 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

  • Babysitting/childcare *

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle *

Parking

  • Free self parking

Offsite

  • Free area shuttle

Also known as

  • Caneel
  • Caneel Bay
  • Caneel Bay Hotel
  • Caneel Bay Hotel St. John
  • Caneel Bay St. John

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Transfers via boat are required and must be arranged before travel by contacting the property at the number on the booking confirmation.

Optional extras

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 110 per person (roundtrip)

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • 4 restaurants
  • 4 bars/lounges
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • On private beach
  • Beach sun loungers
  • Outdoor pool
  • 24-hour fitness facilities
  • Outdoor tennis courts - 9
  • Spa services on site
  • Spa treatment room(s)
  • Beach towels
  • Tennis on site
Working away
  • Business center
  • Conference space
  • Meeting rooms 4
Services
  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 18
  • ATM/banking
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Turndown service
Things to enjoy
  • Furnished balcony or patio
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Stay connected
  • Free WiFi
Food and drink
  • Refrigerator (on request)
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Turtle Bay Estate House - This restaurant serves breakfast, lunch, and dinner.

The Wine Room - This restaurant serves dinner only.

Sugar Mill - Overlooking the ocean, this restaurant serves dinner only. Guests can enjoy alfresco dining (weather permitting).

Caneel Beach Terrace - Overlooking the ocean, this buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Caneel Beach Bar Grill - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Recreation

On Site

  • Outdoor tennis courts - 9
  • Tennis on site
  • Fitness classes on site
  • Fishing on site
  • Motor boating on site
  • Pilates classes on site
  • Sailing on site
  • Scuba diving on site
  • Snorkeling on site
  • Windsurfing on site
  • Yoga classes/instruction on site

Nearby

  • Hiking/biking trails nearby

Awards and affiliations

  • Caneel Bay is listed in the 2011 Condé Nast Traveler Top 100 List.
  • The property is a member of the Leading Hotels of the World.

Caneel Bay’s small print

Also known as

  • Caneel
  • Caneel Bay
  • Caneel Bay Hotel
  • Caneel Bay Hotel St. John
  • Caneel Bay St. John

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Transfers via boat are required and must be arranged before travel by contacting the property at the number on the booking confirmation.

Optional extras

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 110 per person (roundtrip)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.7 /5 from 127 reviews

Caneel Bay
Outstanding5.0 / 5
Honeymooners
Me and my wife spent our honeymoon here. It is a perfect place for beach lovers. St. John and this hotel have some of the best beaches I have ever seen. There are, however, a few thinks the hotel can improve. 1) phone in the room is a must for emergency at least 2) The service needs improvement. Two days I requested ice in the room (no ice machine) and did not get it and 3) Food was mediocre. When I stay in a 5* hotel and pay premium price I expect food to be excellent and have options.
5 night romance trip
Caneel Bay
Outstanding5.0 / 5
My best trip ever!
Gorgeous beaches, snorkeling, first class dining, amazing beauty and great service were all to be had at Caneel Bay.
7 night romance trip
Caneel Bay
Outstanding5.0 / 5
First rate and expensive
Everything was first rate: Rooms, grounds, beach, restaurants, service staff, activities. No need for a car. Let the resort pick you up from the airport. The concierge can arrange anything you want to do or any place you want to visit. Of course, all this excellence comes at a price.
5 night romance trip
Caneel Bay
Excellent4.0 / 5
Caneel is one of my favorite places on the planet. The only thong it needs a room refurbishment.
4 night family trip
Caneel Bay
Outstanding5.0 / 5
Top spot to vacation
Caneel spoils a person. It's as close to paradise as one can come while still alive! It wasn't perfect but pretty close! It not cheap but treat yourself!
3 night romance trip

See all reviews

Caneel Bay

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