All hotels in St. John, U.S. Virgin Islands
1 room, 2 adults
You can collect Hotels.com® Rewards nights here

Caneel Bay

5 stars5 stars
North Shore RdSt. JohnSt John00831U.S. Virgin Islands, 800-491-6126
Price GuaranteePrice Guarantee on hotel bookings. If you find a better price on exactly the same stay, we’ll either match it or give you a coupon. Click below for details.
Outstanding4.7 / 5
Room
Room is all right
Location
Great location
Beach
Beautiful beach
Amenities
Great amenities
125See all 125 Hotels.com reviews
From 666 reviewsTripAdvisor Traveller Rating

Caneel Bay

Hotel Info: 866-539-8117

from $449
  • Room (Courtside)
  • Room, Beachfront
  • Beach Front
  • Premium ocean view
  • Premium beach front
  • Premium courtside
  • Room, Garden View
  • Room, Ocean View
  • Garden view
  • Ocean View
  • Courtside
  • Room, Ocean View

At a glance

Key facts

Hotel size

  • This hotel has 166 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 3 PM-11 PM
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

  • Babysitting/childcare *

  • Free children's club

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi and wired Internet access in rooms

Transportation

Transfers

  • Airport shuttle *

Parking

  • Free self parking

Offsite

  • Free area shuttle

Also known as

  • Caneel
  • Caneel Bay
  • Caneel Bay Hotel
  • Caneel Bay Hotel St. John
  • Caneel Bay St. John

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Transfers via boat are required and must be arranged before travel by contacting the property at the number on the booking confirmation.

Optional extras

Continental breakfast is offered for an extra charge of USD 32 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 110 per person (roundtrip)

In the hotel

Taking the kids?
  • Children's club (free)
  • In-room childcare (surcharge)
  • Supervised childcare/activities (surcharge)
Food and drink
  • Continental breakfast daily (surcharge)
  • 4 restaurants
  • 4 bars/lounges
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • On private beach
  • Beach sun loungers
  • Outdoor pool
  • 24-hour fitness facilities
  • Outdoor tennis courts - 9
  • Spa services on site
  • Spa treatment room(s)
  • Beach towels
  • Tennis on site
Working away
  • Business center
  • Conference space
  • Meeting rooms 4
Services
  • Front desk (limited hours)
  • Concierge services
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Luggage storage
  • Wedding services
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 18
  • ATM/banking
  • Garden
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Ceiling fan
  • Minibar
  • Coffee/tea maker
  • Bathrobes
  • Slippers
  • Iron/ironing board
Sleep well
  • Hypo-allergenic bedding available
  • Turndown service
Things to enjoy
  • Furnished balcony or patio
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Stay connected
  • Free WiFi
Food and drink
  • Refrigerator (on request)
  • Free bottled water
More
  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Dining

Turtle Bay Estate House - This restaurant serves breakfast, lunch, and dinner.

The Wine Room - This restaurant serves dinner only.

Sugar Mill - Overlooking the ocean, this restaurant serves dinner only. Guests can enjoy alfresco dining (weather permitting).

Caneel Beach Terrace - Overlooking the ocean, this buffet restaurant serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).

Caneel Beach Bar Grill - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Recreation

On Site

  • Outdoor tennis courts - 9
  • Tennis on site
  • Fitness classes on site
  • Fishing on site
  • Motor boating on site
  • Pilates classes on site
  • Sailing on site
  • Scuba diving on site
  • Snorkeling on site
  • Windsurfing on site
  • Yoga classes/instruction on site

Nearby

  • Hiking/biking trails nearby

Awards and affiliations

  • Caneel Bay is listed in the 2011 Condé Nast Traveler Top 100 List.
  • The property is a member of the Leading Hotels of the World.

Caneel Bay’s small print

Also known as

  • Caneel
  • Caneel Bay
  • Caneel Bay Hotel
  • Caneel Bay Hotel St. John
  • Caneel Bay St. John

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Transfers via boat are required and must be arranged before travel by contacting the property at the number on the booking confirmation.

Optional extras

Continental breakfast is offered for an extra charge of USD 32 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of USD 110 per person (roundtrip)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Outstanding 4.7 /5 from 125 reviews

Caneel Bay
Outstanding5.0 / 5
Beautiful property
The property is absolutely beautiful, very expensive and rooms are not very good, but again, an amazing property with great beaches, snorkeling, and views.
1 night romance trip
Caneel Bay
Excellent4.0 / 5
Location and Beaches are what you are paying for
This property is amazing. Beach access was amazing. You are really paying for the location and being in the preserve. The people and service are great as well. Rooms are equipped with Wifi but no phones and no TV's. Expect to disconnect. Our room was a long walk to the main building but a shuttle runs often. We walked because it was so beautiful. The staff at the high end Italian restaurant onsite was snotty, that was really the only bad experience. I would not pay the rate we aid again, just not posh enough for $1,100 a night. The water had a horrific smell out of the tap, ran across some roaches so could be cleaner but it is an older historic property so you could see why that happens. Again, don't expect that for the price.
4 night romance trip
Caneel Bay
Excellent4.0 / 5
The Good and the Not-So-Good
St.John is beautiful - quiet, peaceful, and largely a nature preserve.Liked the donkeys and deer wandering around. Not a lot of nightlife or shopping - if this is what you are seeking consider a different island. But it is part of the charm of St. John. Caneel Bay is an amazing property of nearly 200 acres including multiple beautiful beaches with powder sand and clear turquoise water. There are very good water sports, and the service is excellent and friendly. The food is very good but expensive (expect to spend about $150 per person per day - excluding drinks). However, despite a wonderful property, I was disappointed by the rooms. For the price, I expected better. Our rooms were clearly in need of renovation - paint, repair, nicer furniture. The bathroom was small, no tub, cracked tile, mildew on walls. The air conditioner was noisy. Also lots of mosquitos - dozens of bites despite the provided insect repellent. As for amenities, you should be aware that the pool is quite small, and there is no golf course on the property (good tennis facilities however). Would I return - Yes - for the atmosphere and beauty of the place and that is part of the United States (easy travel - no passport). But I would choose a room carefully and seek those which have been renovated. I would also investigate meal plans.
6 night family trip
Caneel Bay
Outstanding5.0 / 5
Amazing one of a kind resort - will be back!
Everything was literally perfect!
5 night romance trip
Caneel Bay
Excellent4.0 / 5
Overall, the stay was wonderful. It was just a little frustrating not having a phone in the room. When trying to use the phones at the outside stations, we had a number of issues getting through. This makes it challenging when you're trying to arrange things.
4 night romance trip

See all reviews

Caneel Bay

Is the description of this hotel not correct? Tell us