2/10 Poor
9 Mar 2020
Do not even consider booking!
The hotel is shut! No one bothered to contact us beforehand! We spent over 2 hrs trying to sort this out following which we were told that we would be given another hotel. When asked to fund our taxi (as we had already paid for a taxi from the airport to the hotel) they said no. The hotel we were given was over 20 minutes away from our originally booked hotel and therefore further away from the location we wanted to stay in. Upon going to the new hotel, we found out that our room was filthy! We had dirty linnen, they had left the items from the previous people in that room including a washing cloth. All they did was come, change the linnen and removed the items from the bathroom. They didn't even bother to clean the room especially the bathroom! Never again will i book an OYO hotel/hostel/appartment




Claire
Claire, 3-night trip
Verified Hotels.com guest review