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The Star Grand Hotel and Residences Sydney

Photo gallery for The Star Grand Hotel and Residences Sydney

Premium bedding, down duvets, Tempur-Pedic beds, in-room safe
Pool
Pool
Pool
Premium bedding, down duvets, Tempur-Pedic beds, in-room safe

Overview of The Star Grand Hotel and Residences Sydney

The Star Grand Hotel and Residences Sydney

5.0 star property
Luxury hotel with spa, near Circular Quay

9.0/10 Superb

1,002 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Pool
  • Free WiFi
  • Air conditioning
  • Connecting rooms available
  • Casino
Map
80 Pyrmont Street, Sydney, NSW, 2009

Room options

About this area

What's nearby

  • In Darling Harbour
  • Circular Quay - 29 min walk
  • Sydney Opera House - 39 min walk
  • Sydney Harbour Bridge - 39 min walk
  • Star Casino - 1 min drive
  • SEA LIFE Sydney Aquarium - 6 min drive
  • University of Sydney - 8 min drive
  • Luna Park - 10 min drive
  • Bondi Beach - 27 min drive
  • Coogee Beach - 32 min drive
  • Taronga Zoo - 22 min drive

Getting around

  • Sydney Airport (SYD) - 32 min drive
  • Sydney Redfern Station - 4 min drive
  • Exhibition Centre Station - 13 min walk
  • Sydney Central Station - 28 min walk
  • Star City Light Rail Station - 2 min walk
  • John Street Square Light Rail Station - 5 min walk
  • The Star Station - 5 min walk

Restaurants

  • Blue Eye Dragon - 2 min walk
  • Harlequin Inn - 3 min walk
  • Gallon - 3 min walk
  • Tappo Osteria - 4 min walk
  • Bar Zini - 4 min walk

About this property

The Star Grand Hotel and Residences Sydney

Placing you within a 10-minute drive of Circular Quay, The Star Grand Hotel and Residences Sydney features a casino and a nightclub. Guests can be pampered with massages at the spa. This luxurious hotel is also 2 mi (3.2 km) from Sydney Opera House and 2 mi (3.2 km) from Sydney Harbour Bridge. Fellow travellers say great things about the helpful staff and overall value. The property is only a short walk to public transportation: Star City Light Rail Station is 2 minutes and John Street Square Light Rail Station is 5 minutes.

Languages

Chinese (Mandarin), English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Hand sanitiser provided
Individually wrapped food options available for breakfast and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 480 rooms
  • Arranged over 15 floors

Arriving/Leaving

  • Check-in time from 3 PM until midnight
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • Cash is not accepted at this property

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • On-site self-parking (AUD 40 per night)
  • Wheelchair-accessible parking on site
  • On-site parking includes off-street options

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • 24-hour room service

Travelling with children

  • Local/corner shop

What to do

  • Shopping

Working away

  • Business centre
  • Meeting room
  • Conference space

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Free newspapers in lobby
  • Luggage storage
  • Multilingual staff
  • Pool loungers
  • Pool umbrellas

Facilities

  • 2 buildings/towers
  • Built in 1999
  • ATM/banking
  • Safe-deposit box at front desk
  • Casino
  • Full-service spa
  • Nightclub
  • 312 casino gaming tables
  • 1500 casino slot machines
  • 3 casino VIP rooms

Accessibility

  • Braille/raised signage
  • Lift
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Languages

  • Chinese (Mandarin)
  • English

Room amenities

Be entertained

  • IPod docking station
  • Television
  • Premium satellite channels
  • Films for purchase

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Down duvet
  • Premium bedding
  • Tempur-Pedic mattress
  • Free cot/infant bed

What to enjoy

  • Individually decorated

Freshen up

  • Shower only
  • Free toiletries
  • Hairdryer

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is open daily.

Fees & policies

Optional extras

  • Credit card charges are subject to an extra charge of 2 per cent

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday and Thursday:
  • Sauna
  • Hot tub
The following facilities are closed on Friday and Saturday:
  • Sauna
  • Hot tub

Children & extra beds

  • Rollaway beds are available for AUD 80.0 per night

Parking

  • Self-parking costs AUD 40 per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Individually wrapped food options are available for breakfast and through room service.

Policies

The property has connecting/adjoining rooms. These are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards and debit cards. Cash is not accepted.

Also known as

Astral Tower Star Hotel Pyrmont
Astral Tower Star Hotel
Astral Tower Star Pyrmont
Astral Tower Star
The Star Residences Sydney
The Star Grand Hotel Residences Sydney
The Star Grand Hotel and Residences Sydney Hotel
The Star Grand Hotel and Residences Sydney Sydney
The Star Grand Hotel and Residences Sydney Hotel Sydney

Frequently asked questions

Does The Star Grand Hotel and Residences Sydney offer free cancellation for a full refund?
Yes, The Star Grand Hotel and Residences Sydney does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Star Grand Hotel and Residences Sydney?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at The Star Grand Hotel and Residences Sydney?
Sorry, pets aren't allowed.
Is parking offered on site at The Star Grand Hotel and Residences Sydney?
Yes. Self-parking costs AUD 40 per night.
What are the check-in and check-out times at The Star Grand Hotel and Residences Sydney?
You can check in from 3 PM - midnight. Check-out time is 11 AM. Express check-out and contactless social distancing and check-out are available.
Is there an on-site casino at The Star Grand Hotel and Residences Sydney?
Yes, the 39558 square-foot casino features 1500 slot machines and 312 gaming tables.
What is there to do at The Star Grand Hotel and Residences Sydney and nearby?
The Star Grand Hotel and Residences Sydney has a casino and a nightclub, as well as a spa.
Are there restaurants at or near The Star Grand Hotel and Residences Sydney?
Yes. Nearby restaurants include Gallon (3-min walk), Tappo Osteria (4-min walk) and Bar Zini (4-min walk).
What's the area around The Star Grand Hotel and Residences Sydney like?
The Star Grand Hotel and Residences Sydney is located on the waterfront in Darling Harbour, a short 2-minute walk from Star City Light Rail Station and 2 minutes' walk from Star Casino. Travellers love the hotel's prime location.

Overall score and ratings

9.0

Superb

9.1/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

2/10 Poor

Angelika, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Scott, 1-night trip
Verified Hotels.com guest review

6/10 Good

Disappointing by closure of certain amenities.
Book this hotel based on the fact that it had one of the nicest pools in Sydney, and that there was an attached Nightclub. The Pool was closed throughout the majority of my stay and the nightclub was closed a month prior, yet there was no update on their website. Had the hotel notified me earlier about these changes, I would have saved some money and booked at a different establishment.
Ryan, 3-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rosemary, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Great Room
Our room was perfect and very close to everything we needed for our visit. Will certainly look at opportunities to stay there agains
paul, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Betty, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Michelle, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Karen, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

prabin, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

Rose, 1-night trip
Verified Hotels.com guest review