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1 room, 2 adults
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Sevilla Palace Hotel, Mexico City

3 stars3 stars
Avenida Paseo de La Reforma 105Mexico CityDF06030Mexico, 800-491-6126
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Excellent4.2 / 5
Room
Room needs to be improved
Location
Great location
Service
Fantastic service
Breakfast
Breakfast is average
927See all 927 Hotels.com reviews
From 444 reviewsTripAdvisor Traveller Rating

Sevilla Palace Hotel, Mexico City

Hotel Info: 866-539-8117

from $70
  • Standard Double Room
  • Junior Suite
  • Standard Room

At a glance

Key facts

Hotel size

  • This hotel has 413 rooms
  • This hotel is arranged over 23 floors

Arriving/leaving

  • Check-in time 3 PM-7 PM
  • Check-out time is 1 PM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free valet parking

Also known as

  • Hotel Sevilla Palace
  • Palace Hotel Sevilla
  • Sevilla Hotel Palace
  • Sevilla Palace
  • Sevilla Palace Hotel
  • Sevilla Palace Hotel Mexico City
  • Sevilla Palace Mexico City

Optional extras

Buffet breakfast is offered for an extra charge of MXN 199 per person (approximately)

In the hotel

Food and drink
  • Buffet breakfast (surcharge)
  • Restaurant
  • Bar/lounge
  • Coffee shop/café
  • Room service (during limited hours)
Things to do
  • Indoor pool
  • Outdoor pool
  • Health club
  • Sauna
  • Children's pool
Working away
  • Business center
  • Conference space
  • One meeting room
Services
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
  • Designated smoking areas
Accessibility
  • Accessible bathroom
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • Pay movies
  • Premium TV channels
Stay connected
  • Desk
  • Free newspaper
  • Free WiFi
  • Phone
More
  • In-room safe

Sevilla Palace Hotel, Mexico City’s small print

Also known as

  • Hotel Sevilla Palace
  • Palace Hotel Sevilla
  • Sevilla Hotel Palace
  • Sevilla Palace
  • Sevilla Palace Hotel
  • Sevilla Palace Hotel Mexico City
  • Sevilla Palace Mexico City

Optional extras

Buffet breakfast is offered for an extra charge of MXN 199 per person (approximately)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.2 /5 from 927 reviews

Sevilla Palace Hotel, Mexico City
Outstanding5.0 / 5
Great place for families
We had a great stay. Adorably dated but clean and lovely hotel. Front desk and concierge service was fantastic. Food was so-so, but that's often the case with hotels.The only thing I'd change are the pillows. Too hard. Roof top pool and gym are a great touch with fantastic views of the city, day and night. My kids are begging to go back.
4 night family trip
Sevilla Palace Hotel, Mexico City
Fair2.0 / 5
Not worth the price!
This hotel is quite old and the owner (as mentioned by various employees) does not want to invest in it. No wonder its condition! Very noisy ice maker on my floor. In the room: Sheets with holes and tears. Rough blanket....more like sandpaper! TV did not work properly, increasing volume will bring a humming sound. Towels very old. Toilet did not flush well. Wifi did not work properly in room, so I had to go to lobby.
6 night trip
Sevilla Palace Hotel, Mexico City
Excellent4.0 / 5
Good service .. Great localization.. Bell boys department .. Super friendly .. Housekeeper excellent the best .. Little problem in the reception in the moment to cheq in .. After 6 nights .they don't say ..my bill was wrong .. And I have problems to open the door 3 different times .. Key problems .. But the fix .. Great and friendly bell boy's and the housekeeper lady super professional
6 night business trip
Sevilla Palace Hotel, Mexico City
Outstanding5.0 / 5
Convenient hotel with great amenities
This was our second time staying at Sevilla Palace on the same trip. We enjoyed the convenience of the hotel to the local sites and the comfort, cleanliness of the hotel. The concierge staff were really wonderful, both helpful and amiable. The only issue this time was the care taken in the bathroom by the maid. The last time there was a shower cap provided and a shoe wipe. This time I received 2 shoe wipes but no shower cap on either of the nights I stayed. Also the room was not cleaned properly as there was something left behind by a previous guest. These were small things that were carelessly overlooked. One other comment, would be regarding the wait staff in Los Naranjos restaurant. Breakfast was wonderful with lots of great choices. Still it sometimes seemed that the waiters were under a lot of stress and could barely stand still to take the orders. I felt hurried and not properly attended to. On the other hand, the staff in the Lepanto were fantastic. However, this would not deter me from staying here again. Overall, it's an excellent choice for comfort and service in D.F.
2 night trip with friends
Sevilla Palace Hotel, Mexico City
Outstanding5.0 / 5
Fantastic hotel in a great location
Loved the hotel and location. Staff were very friendly and polite. No English movie channels and no English subtitles for Spanish movies. No free access to computer terminals for guests.
2 night trip with friends

See all reviews

Sevilla Palace Hotel, Mexico City

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