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Hotel Bardo

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Premium bedding, down duvets, pillow-top beds, in-room safe
Outdoor pool
Outdoor pool
Outdoor pool
Living area

Overview of Hotel Bardo

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Hotel Bardo

5.0 star property
Luxury hotel in Tulum City Center with spa and outdoor pool

9.6/10 Exceptional

207 verified Hotels.com guest reviews

Property highlights

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Non-smoking
  • Air conditioning
The price is €707
Price available on 14/12/2022
Map
AV LA SELVA ENTRE KOHUNLICH, Tulum, QROO, 77780

Room options

About this area

What's nearby

  • In Tulum City Center
  • Tulum National Park - 11 min drive
  • Gran Cenote - 12 min drive
  • Tulum Beach - 15 min drive
  • Playa Paraiso - 19 min drive
  • Tulum Mayan Ruins - 24 min drive
  • Sian Ka'an Biosphere Reserve - 32 min drive

Restaurants

  • Los Aguachiles Tulum - 8 min walk
  • Manglar - 9 min walk
  • Hunab Ku - 11 min walk
  • La Barracuda - 11 min walk
  • Burrito Amor - 12 min walk

About this property

Hotel Bardo

Hotel Bardo puts you 4 mi (6.5 km) from Tulum Beach and 4.7 mi (7.6 km) from Playa Paraiso. Guests can be pampered with deep-tissue massages at the spa and grab a bite to eat at the restaurant. Other features of this luxurious hotel include an outdoor pool, a bar/lounge and a terrace.

Languages

English, German, Italian, Portuguese, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Check-in

Contactless social distancing and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

At a glance

Hotel size

  • 30 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM until 11:00 PM
  • Minimum check-in age – 18
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • The front desk is open daily from 7:30 AM - 11:00 PM
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (18 years old and younger) are not allowed

Pets

  • Pets allowed (dogs only, up to 44 lbs)*
  • Service animals welcome
  • Restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free on-site self-parking

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 9:00 AM–11:30 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Water dispenser

Services

  • Front desk (limited hours)
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Garden
  • Terrace
  • Library
  • Television in common areas
  • Communal living room
  • An outdoor pool
  • Full-service spa

Languages

  • English
  • German
  • Italian
  • Portuguese
  • Spanish

Room amenities

Home comfort

  • Air conditioning
  • Ceiling fan
  • Espresso maker
  • Window screens

Sleep well

  • Down duvet
  • Blackout curtains
  • Premium bedding
  • Pillow-top mattress

What to enjoy

  • Private pool
  • In-room massage
  • Garden
  • Separate dining area
  • Separate sitting area

Freshen up

  • Rainfall shower heads
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels
  • Toilet paper

Stay connected

  • Laptop-friendly workspace
  • Free WiFi
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe (laptop compatible)

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include deep-tissue massages and hot stone massages. The spa is open daily.

Dining

Milam – On-site fine-dining restaurant.
Bardo's Bar – On-site cocktail bar. Open daily.

Fees & policies

Optional extras

  • Breakfast costs between USD 10 and USD 20 per person (approximately)

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 20 per accommodation, per night

Pool, spa, & gym (if applicable)

  • Reservations are required for massage services and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser.

Contactless check-in and contactless check-out are available.

Each guestroom is kept vacant for a minimum of 48 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Safe Travels (WTTC - Global).

Policies

This property does not have lifts.

Guests can rest easy knowing that there's a fire extinguisher, a security system and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Hotel Bardo Hotel
Hotel Bardo Tulum
Hotel Bardo Hotel Tulum

Frequently asked questions

Does Hotel Bardo offer free cancellation for a full refund?
Yes, Hotel Bardo does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Hotel Bardo?
As of 1 December 2022, prices found for a 1-night stay for 2 adults at Hotel Bardo on 14 December 2022 start from €707, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Hotel Bardo?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser, social distancing measures are in place and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Hotel Bardo?
Yes, there's an outdoor pool.
Are pets allowed at Hotel Bardo?
Yes, dogs are welcome, with a maximum weight of 44 lbs per pet. There's a charge of USD 20 per accommodation, per night. Service animals are exempt from fees.
Is parking offered on site at Hotel Bardo?
Yes, there's free self parking.
What are the check-in and check-out times at Hotel Bardo?
You can check in from 3:00 PM - 11:00 PM. Check-out time is noon. Contactless social distancing and check-out are available.
What is there to do at Hotel Bardo and nearby?
Hotel Bardo has a spa and private plunge pools, as well as a garden.
Are there restaurants at or near Hotel Bardo?
Yes, there's an on-site restaurant, Milam. Nearby restaurants include Los Aguachiles Tulum (8-min walk), Manglar (9-min walk) and Hunab Ku (11-min walk).
Does Hotel Bardo have any outdoor private spaces?
Yes, every room features a private pool, a private plunge pool and a garden.
What's the area around Hotel Bardo like?
Hotel Bardo is in Tulum City Center, a short 18-minute walk from Dos Aguas Park.

Overall score and ratings

9.6

Exceptional

9.8/10

Cleanliness

9.5/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.9/10

Eco-friendliness

10/10 Exceptional

Nina, 1-night trip
Verified Expedia guest review

10/10 Exceptional

liberty, 2-night trip
Verified Expedia guest review

10/10 Exceptional

Hotel Bardo is the perfect vacation place for anyone who is looking to relax in a beautiful atmosphere. The property is so intimate and spacious at the same time, you feel like you're the only ones there. The food and drinks are amazing. Top notch customer service all around. The accommodations and resort area are so nice and clean. Loved Hotel Bardo! The only draw back is location - not much is walkable, we did use the complimentary bikes to go to local breakfast & lunch places. If you want to go to the beach or any restaurants over there, you will need a taxi, but Hotel Bardo is great, you let them know and they will have a Taxi ready for you in minutes. We preferred the tranquility of Hotel Bardo over the hustle and noise of the beach zone.
Stacy, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

Jessica, 4-night trip
Verified Expedia guest review

10/10 Exceptional

Cindy, 1-night trip
Verified Expedia guest review

10/10 Exceptional

This hotel was definitely more than I expected. The people were so friendly and helpful especially Ari he was amazing! The rooms, pool area and restaurants were all so clean. I would definitely recommend this hotel and come back.
Melecia, 4-night trip with friends
Verified Expedia guest review

10/10 Exceptional

The attention to each customer was one on one
BENJAMIN, 5-night trip with friends
Verified Expedia guest review

10/10 Exceptional

Hotel bardo is a great place to stay and relax. Their staff is the best and take care of your needs. Im very pleased with the services provided.
Martha, 3-night family trip
Verified Expedia guest review

10/10 Exceptional

First time in Mexico and Hotel Bardo made sure my fiance’ enjoyed our stay whether at the hotel or in town. Already recommended stay to fellow acquaintances traveling to Tulum.
Precious, 3-night romance trip
Verified Expedia guest review

10/10 Exceptional

Everything about Hotel Bardo was excellent. They are so thoughtful and accommodating and the property is immaculate. They thought of everything and everyone is so kind and helpful. You’ll be blown away by the beautiful aesthetics and design of the property. They took care of my every want and need. I had two amazing massages and all my drinks and meals were delicious. I cannot wait to return!
Fawziah, 3-night trip
Verified Expedia guest review