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The Spa Hotel

Photo gallery for The Spa Hotel

Front of property
Beach nearby
Terrace/patio
Desk, iron/ironing board, free cribs/infant beds, rollaway beds
Desk, iron/ironing board, free cribs/infant beds, rollaway beds

Overview of The Spa Hotel

The Spa Hotel

3.5 star property
3.5-star hotel in Saltburn-by-the-Sea with restaurant and bar/lounge
8.4 out of 10 Very Good
8.4/10 Very Good

261 verified Hotels.com guest reviews

Property highlights

  • Spa
  • Pet friendly
  • Parking available
  • Free WiFi
  • Restaurant
  • Bar
The price is $134
Price available on 6/7/2023
Map
Saltburn Bank, Saltburn-by-the-Sea, England, TS12 1HH
Main amenities
  • Daily housekeeping
  • Near the beach
  • Restaurant and bar/lounge
  • Breakfast available
  • Room service
  • Spa services
  • Terrace
  • 24-hour front desk
  • Library
  • Snack bar/deli
  • Self-serve laundry
  • Luggage storage
For families
  • Free cribs/infant beds
  • Private bathroom
  • Television
  • Terrace
  • Daily housekeeping
  • Laundry facilities

Room options

About this area

What's nearby

  • North York Moors National Park - 10 min drive

Getting around

  • Durham (MME-Teesside Intl.) - 31 min drive
  • Marske Station - 4 min drive
  • Saltburn Station - 5 min walk
  • Longbeck Station - 5 min drive

Restaurants

  • Min Du - 6 min walk
  • The Seaview Restaurant - 3 min walk
  • Ship Inn - 5 min walk
  • Church Fish Shop - 10 min walk
  • Cat Nab Fish Bar - 4 min walk
Map

About this property

The Spa Hotel

Enjoy your visit to Saltburn-by-the-Sea with a stay at The Spa Hotel. Guests can grab a bite to eat at the restaurant, or indulge in deep-tissue massages, aromatherapy, or reflexology. Other highlights include a bar/lounge, a snack bar/deli, and a terrace. Fellow travelers love the helpful staff and breakfast.

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

At a glance

Hotel size

  • 25 rooms

Arriving/Leaving

  • Check-in time from 3 PM - 11:00 PM
  • Minimum check-in age: 18
  • Check-out time is 11 AM
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests will receive an email with check-in instructions prior to arrival; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome
  • Specific rooms only, restrictions apply*

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Wheelchair-accessible parking on site
  • Free offsite parking within 66 ft

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Full breakfast (surcharge) each morning 7:00 AM–10:00 AM
  • Restaurant
  • Bar/lounge
  • Room service (limited hours)
  • Snack bar/deli

Traveling with children

  • Children's menu

What to do

  • Beach nearby

Services

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Facilities

  • Terrace
  • Library
  • Spa services
  • Banquet hall

Accessibility

  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair accessible
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Raised toilet seat
  • Low-height counter/sink
  • Grab bar near toilet
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

Room amenities

Be entertained

  • Flat-screen television

Home comfort

  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Free crib/infant bed
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Phone

More

  • Daily housekeeping
  • Guidebooks/recommendations
  • Restaurant dining guide

Special features

Spa

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and reflexology.

Dining

Onsite venue - This restaurant specializes in local cuisine and serves lunch, dinner, and light fare. A children's menu is available.

Fees & policies

Optional extras

  • Full breakfast is offered for an extra charge of approximately GBP 12.00 for adults and GBP 8.00 for children
  • Late check-out can be arranged for an extra charge of GBP 25 (subject to availability)

Renovations and closures

The property will be renovating from January 10 2023 to June 30 2023 (completion date subject to change). The following areas are affected:
  • Front desk

Guests will have access to the following alternate facilities during the renovation:

  • Recreational facilities

Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Children & extra beds

  • Rollaway beds are available for GBP 45 per night

Pets

  • Service animals exempt from fees
  • Pets are allowed for an extra charge of GBP 15 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer.

Contactless check-in and contactless check-out are available.

Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service.

Each guestroom is kept vacant for a minimum of 24 hours between bookings.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global).

Policies

This property does not have elevators.
Guests can rest easy knowing there's a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards on site.
This property accepts credit cards. Cash is not accepted.

Also known as

Spa Hotel Saltburn-by-the-Sea
Spa Saltburn-by-the-Sea
The Spa Hotel Saltburn-By-The-Sea
The Hotel Saltburn-By-The-Sea
The Spa Hotel Hotel
The Spa Hotel Saltburn-by-the-Sea
The Spa Hotel Hotel Saltburn-by-the-Sea

Frequently asked questions

Does The Spa Hotel offer free cancellation for a full refund?
Yes, The Spa Hotel does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at The Spa Hotel?
As of Jun 5, 2023, prices found for a 1-night stay for 2 adults at The Spa Hotel on Jun 7, 2023 start from $134, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at The Spa Hotel?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitizer, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at The Spa Hotel?
Yes, dogs are welcome. There's a charge of GBP 15 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at The Spa Hotel?
No, unfortunately, but there's free parking nearby.
What are the check-in and check-out times at The Spa Hotel?
You can check in from 3 PM - 11:00 PM. Check-out time is 11 AM. Late check-out is available for a charge of GBP 25 (subject to availability). Contactless check-in and check-out are available.
What is there to do at The Spa Hotel and nearby?
The Spa Hotel has spa services.
Are there restaurants at or near The Spa Hotel?
Yes, there's an onsite restaurant that offers local cuisine.
What's the area around The Spa Hotel like?
The Spa Hotel is a short 5-minute walk from Saltburn Station and 3 minutes' walk from Saltburn Cliff Lift. Travelers give top marks for the hotel's prime location.

Reviews

8.4

Very Good

8.9/10

Cleanliness

9.0/10

Staff & service

7.9/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Exceptional

The view is brilliant, staff very friendly and the food was good
james, 1-night family trip
Verified Hotels.com guest review

4/10 Fair

Very upset that we were not made aware of any building works and didn’t feel we were in a hotel,no windows in breakfast room and the bar and loung were in the same room.The carpets were grubby in the hallway and all in all it was very expensive £410 for 2 nights and an extra £10 each for breakfast per day.We will not be staying at this hotel again
2-night trip
Verified Hotels.com guest review

6/10 Good

ANITA, 3-night trip with friends
Verified Hotels.com guest review

8/10 Very Good

Beverly, 3-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Darren, 1-night trip
Verified Hotels.com guest review

4/10 Fair

Really dissapointed
I booked this for my parents who were visiting me as I live in Saltburn. I normally eat and drink in the Spa alot and have always had a good experience so it pains me to write this but the room cost me alot of money and they had alot of issues and left early to go home to bed. Firstly the hotel has been undergoing major renovations for some time which they are very open about but it does give the place a building site feel which isnt welcoming. Their room was very cold to the extent they went to reception to ask for the heating to be turned on. After being told it was turned off for the whole building and sitting in their coats on the bed for an hour they came back up to my house saying they couldnt stand it. It didnt help that the room was only single glazed. The next room also had a couple with a dog that was left in the room on its own for 5hrs which continued to bark. When the guests in the room the other side had a shower it made a massive racket which woke them up and they said sounded like loads of pipes shaking. Other little things they mentioned was that you couldnt lie down in the bath as the basin unit sticks out over it and when you turn the tap on water rushes out onto the floor. They left early the next day and instead of sticking around the next day returned home early to get some sleep. Im sad to say I wont recommend visitors stay here again.
Claire, 1-night family trip
Verified Hotels.com guest review

8/10 Very Good

Little trip to the coast
We loved our stay and plan to go back in September. The reason for the lower marks were simply because of a refurb going on and we were in a bar/restaurant with no windows so no atmosphere etc. The staff couldnt have been nicer and the treatments were wonderful . Sue is an amazing therapist, thank you. Maybe at this time a discounted price could be offered 🤔 we paid 139.00 and were upgraded so we did have a nice room. I would stay here again. Breakfast is top notch. 😋
lyn, 1-night trip
Verified Hotels.com guest review

6/10 Good

Andrew, 1-night trip
Verified Hotels.com guest review

2/10 Poor

I stay in hotels on a regular basis but have rarely come across such poor value for money.I have stayed in many hotels with far higher standards for half the price. The location is good that is the only positive I can come up with.
robert, 1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

A+++++++
Beautiful room , quality hotel
Shaun, 1-night business trip
Verified Hotels.com guest review