Casa Santiago Hotel Boutique

Photo gallery for Casa Santiago Hotel Boutique

Primary image
Egyptian cotton sheets, premium bedding, down comforters, minibar
Egyptian cotton sheets, premium bedding, down comforters, minibar
Egyptian cotton sheets, premium bedding, down comforters, minibar
Egyptian cotton sheets, premium bedding, down comforters, minibar

Overview of Casa Santiago Hotel Boutique

Casa Santiago Hotel Boutique

3.5 star property
3.5-star hotel with spa, near Centro Histórico

8.6/10 Fabulous

40 verified Hotels.com guest reviews

Property highlights

  • Parking available
  • Free WiFi
  • Pet friendly
  • Non-smoking
  • Air conditioning
  • Bar
The price is $87
Price available on 7/5/2022
Map
Independencia #28, Col. Centro, Queretaro, QRO, 7600
Main amenities
  • Daily housekeeping
  • Restaurant and bar/lounge
  • Full-service spa
  • Breakfast available
  • 24-hour room service
  • Terrace
  • 24-hour front desk
  • Air conditioning
  • Self-serve laundry
  • Meeting room
  • Concierge services
  • Luggage storage
For families
  • Terrace
  • Daily housekeeping
  • Laundry facilities
  • Elevator
  • Minibar
  • Satellite TV service
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • In Downtown Queretaro
  • Centro Histórico - 1 min walk
  • Alameda Hidalgo Park - 2 min drive
  • Aqueduct of Santiago de Queretaro - 7 min drive
  • Puerta la Victoria - 8 min drive
  • Josefa Ortiz de Domínguez Auditorium - 8 min drive
  • Autonomous University of Queretaro - 16 min drive
  • Corregidora Stadium - 15 min drive
  • Queretaro Convention Center - 16 min drive
  • El Cimatario National Park - 35 min drive
  • El Marques Industrial Park - 21 min drive

Getting around

  • Queretaro Intl. Airport (QRO) - 37 min drive

About this property

Casa Santiago Hotel Boutique

Casa Santiago Hotel Boutique offers a fantastic location, putting you just steps from Centro Histórico. Guests can be pampered with hot stone massages at the spa and grab a bite to eat at the restaurant. Other features include a bar/lounge and a terrace.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 19 rooms

Arriving/Leaving

  • Check-in time from 3:00 PM - midnight
  • Early check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
  • This property doesn't offer after-hours check-in

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs only)*
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free 24-hour offsite parking within 656 ft

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Cooked-to-order breakfast (surcharge) each morning 7:00 AM–noon
  • Restaurant
  • Bar/lounge
  • Private dining
  • 24-hour room service

What to do

  • Winery tours nearby

Working away

  • Meeting room

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Laundry facilities
  • Luggage storage

Facilities

  • Terrace
  • Art gallery on site
  • Designer stores on site
  • Full-service spa

Accessibility

  • Elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • IPod docking station
  • 42-inch Smart TV
  • Satellite TV channels
  • Netflix

Home comfort

  • Air conditioning
  • Minibar
  • Iron/ironing board

Sleep well

  • Pillow menu
  • Down comforter
  • Premium bedding

Freshen up

  • Shower only
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Champagne service

More

  • Daily housekeeping
  • In-room safe

Special features

Spa

Guests can indulge in a pampering treatment at the hotel's full-service spa, Spa Santiago. Services include hot stone massages and sports massages.

The spa is open daily.

Fees & policies

Optional extras

  • Cooked-to-order breakfast is offered for an extra charge of MXN 180 for adults and MXN 150 for children (approximately)
  • Early check-in can be arranged for an extra charge (subject to availability, amount varies)
  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Pets

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Service animals exempt from fees
  • Pets are allowed for an extra charge of MXN 750 per pet, per day

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Personal protective equipment, including masks, will be available to guests.

Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitizer; cashless payment methods are available for all transactions.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico).

Policies

Guests can rest easy knowing there's a fire extinguisher, a smoke detector, and a first aid kit on site.

This property accepts credit cards, debit cards and cash.

Also known as

Casa Santiago Queretaro
Casa Santiago Hotel Boutique Hotel
Casa Santiago Hotel Boutique Queretaro
Casa Santiago Hotel Boutique Hotel Queretaro

Frequently asked questions

Overall score and ratings

8.6

Fabulous

9.6/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

4/10 Fair

1-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Amazing ❤️
Maria, 1-night family trip
Verified Hotels.com guest review

10/10 Exceptional

Beautiful boutique hotel in the heart of the Historic District. Bedrooms are comfortable and very clean. Could add a full length mirror inside closet door. Restaurant was great for breakfast, food was delicious, however they did not have tea the whole 4 days I was a guest. I am not sure why… Dinner menu and food was ok. The patio is wonderful to hang out, have a drink or coffee. I would definitely return to this hotel.
Judith, 4-night business trip
Verified Expedia guest review

10/10 Exceptional

Rafael, 2-night trip
Verified Hotels.com guest review

10/10 Exceptional

Juan Antonio, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

The staff/service here is outstanding. This is the best hotel in Queretaro, IMO, and I will be staying here every time I visit. I have also tried another highly-rated hotel (Dona Urraca) and had all kinds of problems there. Most rooms do not contain a desk, FYI. Like most hotel rooms, bathrooms are not very private/sound proof.
Matthew, 5-night romance trip
Verified Expedia guest review

10/10 Exceptional

The hotel was beautiful, the amenities above average and they did special details for us because of our anniversary. Amazing location! I am definitely coming back!
Elvia Hurtado, 2-night romance trip
Verified Expedia guest review

10/10 Exceptional

The hitel is a great eacape and extremly well run, Ana, MRissa, Juan Carlos, juan, and the entire staff are amazing. They go out of their way to treat you as a very important person in their Casa. The food, is excelent, and very well priced. From the notes on the vanity with warm wishes each day to the chocolates, and the amazing Latas frim the coffee bar, everything was perfect. Thank you, we will be back
Kip, 7-night romance trip
Verified Expedia guest review

10/10 Exceptional

Great place & service
Great place, new, modern, centric, clean. Amazing service, everybody was very nice.
Mauricio, 2-night business trip
Verified Hotels.com guest review

8/10 Very Good

The property was beautiful and well maintained. Spotless and their staff was very friendly and helpful. We had breakfast and dine in the Terrace, Carlos our waiter was very helpful and accommodating. My only complaint is that they did not give us the room we paid for. I made reservations for a Delux Suite and they gave us a suite. When I brought it up to the lady who walked us to our room. She acted as she didn't know when she was the one who checked us in.
Ivon, 1-night family trip
Verified Expedia guest review