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All properties in Cancun, Quintana Roo, Mexico

Caracol Vacation Club by Go Travel Club

All-inclusive beachfront hotel with spa, near Maya Cancun Museum

  • Free WiFi in lobby and free parking

Image gallery

  • Poolside Bar
  • Poolside Bar
  • Beach
  • Beach
  • Poolside Bar
Poolside Bar. Image 1 of 54
1 / 54Poolside Bar
Blvd. Kukulcan Km 16.5 BIS Hotel Zone, Cancun, 77500, QROO, Mexico
7.4.Good.
  • Our room was the farthest away from elevator and was supposed to ocean side and was given…

    Dec 14, 2020

  • Either Expidia or the vacation club ruined it for me

    Dec 8, 2020

See all 11 reviews
  • Free parking
  • Pool
  • Free WiFi
  • Airport transfer
  • Gym
  • Non-smoking

Property highlights

Main amenities

  • 143 smoke-free guestrooms
  • Daily housekeeping
  • On the beach
  • 5 restaurants and 2 beach bars
  • Full-service spa
  • 3 outdoor pools

For families

  • Free cribs/infant beds
  • Connecting/adjoining rooms available
  • Free toiletries
  • Daily housekeeping
  • Iron/ironing board
  • Coffee/tea maker

What’s around

  • In Zona Hotelera
  • Delfines Beach - 17 min walk
  • Maya Cancun Museum - 1 min walk
  • Aquaworld - 14 min walk
  • El Rey Ruins - 25 min walk
  • Ballenas Beach - 17 min walk

Book this property and collect stamps after your stay

Remember, collect 10 stamps, get 1 reward* night

Enter dates for 2 guests

Guests
  • Suite Club Room, Couples Only, No Groups, Club Member Benefits Apply
  • Junior Suite Club Room, Family Only, No Groups, Club Member Benefits Apply

What’s around

Landmarks

  • In Zona Hotelera
  • Delfines Beach - 17 min walk
  • Maya Cancun Museum - 1 min walk
  • Aquaworld - 14 min walk
  • El Rey Ruins - 25 min walk
  • Ballenas Beach - 17 min walk
  • El Rey Ruins Trailhead - 25 min walk
  • Marlin Beach - 36 min walk
  • Luxury Avenue Shopping Mall - 39 min walk
  • Kukulcan Plaza Shopping Mall - 41 min walk
  • Cancun Interactive Aquarium - 2.6 mi / 4.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 17 min drive
  • Free airport pick-up
Profile: Zona Hotelera

Profile: Zona Hotelera

Hotel Zone is recognized for its seaside and entertainment, and visitors here can see top sights like Aquaworld and Cancun Interactive Aquarium. This beachside neighborhood in Cancun is well-known for its restaurants and bars.

A day enjoying the sunshine at Delfines Beach or a stroll through the natural beauty of Jardín del Arte are some ways to get to know this local area beloved for its beaches. During your visit, enjoy fun activities like excursions, along with interesting places such as Cancun Golf Club at Pok Ta Pok.

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Blvd. Kukulcan Km 16.5 BIS Hotel Zone, Cancun, 77500, QROO, Mexico

At a glance

Hotel size

  • This hotel has 143 rooms

Arriving/leaving

  • Check-in time 3:00 PM-11:30 PM
  • Check-out time is noon

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

This property doesn't offer after-hours check-in. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival.

Required at check-in

  • Credit card, debit card, or cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 25

Pets

  • Pets not allowed

Internet

  • Free WiFi in public areas

Transfers

  • Free airport pickup (available 24 hours)*

Parking

  • Free onsite self parking

Other information

  • Smoke-free property
*See fees and policies for additional details or extra charges

In the hotel

Food and drink

  • 5 restaurants
  • 5 bars/lounges
  • 2 beach bars
  • Coffee shop/café
  • Snack bar/deli
  • 24-hour room service

Things to do

  • Number of outdoor pools - 3
  • Health club
  • Full-service spa
  • Spa treatment room(s)

Working away

  • Business center
  • Number of meeting rooms - 4
  • Conference center

Services

  • 24-hour front desk
  • Dry cleaning/laundry service

Facilities

  • Elevator

Languages Spoken

  • English
  • Spanish

In the room

Home comforts

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding available
  • Down comforter
  • Blackout drapes/curtains

Things to enjoy

  • Balcony or patio
  • Individually decorated
  • Individually furnished

Freshen up

  • Shower only
  • Free toiletries
  • Hair dryer (on request)

Be entertained

  • Flat-screen TV
  • Cable TV channels

Stay connected

  • Desk
  • Phone

Food and drink

  • Free bottled water

More

  • Daily housekeeping
  • In-room safe
  • Connecting/adjoining rooms available

Special features

All inclusive

This hotel is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Spa

Spa has 1 treatment room. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Fees & policies

Pool, spa, and gym (if applicable)Pay at property

  • Pool access available from 8:00 AM to 6:00 PM
  • Guests under 18 years old are not allowed in the spa
  • Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

For transfers, guests must contact the property before arrival at the number on the booking confirmation.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club and cash.

Also known as

  • Caracol Bay Cancun
  • CARACOL BAY CANCUN BY YPJ
  • Caracol Vacation By Go Travel
  • Caracol Bay Cancun All Inclusive
  • Caracol Bay Cancun All Inclusive By YPJ
  • Caracol Vacation Club by Go Travel Club Hotel
  • Caracol Vacation Club by Go Travel Club Cancun
  • Caracol Vacation Club by Go Travel Club Hotel Cancun

*See fees and policies for additional details or extra charges

FAQs

  • Yes, Caracol Vacation Club by Go Travel Club does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
  • Yes, there's free self parking.
  • Yes, there are 3 outdoor pools. Guests have pool access from 8:00 AM to 6:00 PM.
  • Sorry, pets aren't allowed.
  • You can check in from 3:00 PM - 11:30 PM. Check-out time is noon.
  • Yes, there are 5 onsite restaurants. Nearby restaurants include El Conquistador (14-min walk), Cenacolo (2.1 mi), and Ruth's Chris Steak House (2.2 mi).
  • Yes, a free shuttle from the airport is available.
  • No, this hotel doesn't have a casino, but PlayCity Casino (16-min drive) and Royal Yak Casino and Sports Book (17-min drive) are both nearby.
  • Caracol Vacation Club by Go Travel Club has 2 beach bars and 3 outdoor pools, as well as a spa and a health club.
7.4.Good.
  • 4.0.Fair

    The food is Bad, it was always cold You lie to me, sent me to the Omni Hotel and on the reservation offered another, i had a guest and paid for a Brazilian meal 50 bucks and they gave me a burnt chicken leg and 2 pieces of meat for 3 people and they said there was no more food, the hotel has nothing to have fun with and few places to eat, and they misunderstood Mexican tourism.

    Martha, 5 night family trip, Nov 26, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    It was very clean, staff was really friendly it was a great trip can’t wait to go back again!!!

    Cynthia, 5 night family trip, Nov 17, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    It’s a very nice designed hotel, staff is very friendly and helpful, food selection is good and since I went in October 31 they made a nice event

    Jaysilver, 3 night family trip, Oct 29, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    Food at buffet restaurants could have been a little bit better. Hotel was clean, they had good sanitation practices, beds were stiff and uncomfortable, wish we could have controlled our own ac, they only cover 1 one-way transportation, hotel was very accommodating since our flight was delayed a day due to the hurricane, and the entire staff from the bellman to the waiters were welcoming and attentive.

    Jalisha, 4 night family trip, Oct 8, 2020

    Verified Orbitz guest review

  • 10.0.Exceptional

    My husband and I went there to celebrate his birthday from staff to restaurant the best

    3 night family trip, Sep 18, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Me experience here was great. Friendly staff and very knowledgeable about the hotel. I recommend this place for anyone looking to stay at a nice hotel.

    Danny, 5 night trip with friends, Jul 22, 2020

    Verified Expedia guest review

  • 8.0.Very Good

    The room's bathroom is updated. Good buffet variety. Property has a few nice restaurants. Good evening shows.

    Olya, 7 night family trip, Mar 12, 2020

    Verified Expedia guest review

  • 10.0.Exceptional

    Excelente

    Un muy buen hotel, super recomendado. Esta en la zona hotelera de cancun y a como 10 min de la plaza comercial la isla. El personal muy atentos y simpre brindando lo mejor de si con una buena sonrisa

    Miguel, 5 night trip, Jul 20, 2020

    Verified Hotels.com guest review

  • 6.0.Good

    6 night trip, Jan 30, 2020

    Verified Expedia guest review

See all 11 reviews