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Malmaison Newcastle, Newcastle-upon-Tyne

4-starThis establishment has received its official star rating from VisitEngland, the National Tourist Board for England.
104 QuaysideNewcastle-upon-TyneEnglandNE1 3DXUnited Kingdom

4-star hotel with spa, near Quayside
  • Free WiFi
Great location
Fantastic service
Rather comfortable
Could use a good cleaning
586See all 586 reviews
From 2,722 reviewsTripAdvisor Traveller Rating

Malmaison Newcastle, Newcastle-upon-Tyne

from $100
  • Standard Double Room
  • Standard Twin Room
  • Double Room, River View
  • Twin Room, River View
  • Superior Double Room
  • Superior Twin Room
  • Superior Double Room, River View
  • Junior Suite

At a glance

Key facts

Hotel size

  • This hotel has 122 rooms
  • This hotel is arranged over 9 floors


  • Check-in time starts at 3 PM
  • Check-out time is noon

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others


  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)


  • Pets allowed (dogs only) *

  • Specific rooms only, restrictions apply *


  • Free WiFi and wired Internet access in public areas

  • Free WiFi and wired Internet access in rooms



  • No parking

  • Discounted offsite parking

Other information

  • Smoke-free property
* See small print for additional details or extra charges

In the hotel

Food and drink
  • Continental breakfast daily (surcharge)
  • Restaurant
  • Bar/lounge
  • 24-hour room service
Things to do
  • Fitness facilities
  • Full-service spa
  • Spa treatment room(s)
  • Sauna
Working away
  • Conference space
  • Conference space size (feet) - 1259
  • Conference space size (meters) - 117
  • 24-hour front desk
  • Tours/ticket assistance
  • Dry cleaning/laundry service
  • Luggage storage
  • Wedding services
  • Number of buildings/towers - 1
  • Elevator/lift
  • In-room accessibility

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
Be entertained
  • Plasma TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Phone
  • Daily housekeeping
  • In-room safe

Special features


Malmaison has massage/treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and reflexology.

Guests under 18 years old are not allowed in the spa.


Brasserie - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Reservations are required.

Mal Bar - This cocktail bar serves lunch only.

Malmaison Newcastle, Newcastle-upon-Tyne’s small print

Also known as

  • Malmaison Hotel
  • Malmaison Hotel Newcastle
  • Malmaison Newcastle
  • Newcastle Malmaison
  • Malmaison Newcastle Hotel Newcastle-upon-Tyne
  • Malmaison Newcastle Hotel
  • Malmaison Newcastle Newcastle-upon-Tyne


Additional policies and fees may apply when booking more than 5 rooms. For more details, please contact the property using the information on the reservation confirmation received after booking.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Noise-free guestrooms cannot be guaranteed.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests under 18 years old are not allowed in the fitness facility.

Guests under 18 years old are not allowed in the spa.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Reservations are required for massage services and spa treatments and can be made by contacting the property before arrival at the number on the booking confirmation.

Optional extras

Parking is available nearby and costs GBP 10 per 24 hours

Rollaway beds are available for GBP 30.00 per night

Continental breakfast is offered for an extra charge of GBP 16 per person (approximately)

Pets are allowed for an extra charge of GBP 10.00 per pet, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

What’s around Malmaison Newcastle, Newcastle-upon-Tyne


  • Quayside - 1 min walk
  • Gateshead Millennium Bridge - 3 min walk
  • BALTIC Centre for Contemporary Art - 5 min walk
  • Castle Keep - 12 min walk
  • Tyne Bridge - 16 min walk
  • St. James' Park - 23 min walk
  • Seven Stories - 13 min walk
  • Sage Gateshead - 13 min walk

Getting around

  • Newcastle (NCL-Newcastle Intl.) - 16 min drive
  • Newcastle Central Station - 19 min walk
  • Morpeth Station - 24 min drive
  • Sunderland Station - 27 min drive
  • Discounted offsite parking
  • Onsite parking not available

Recent reviews

Fabulous 8.8 From 586 reviews

Malmaison Newcastle, Newcastle-upon-Tyne
Top place
Well situated hotel. Parking easy and lots of restaurants bars and galleries nearby. Room comfy and large. Felt breakfast was an expensive add on so didn't bother. Bar was buzzing, ate in local restaurant. Helpful male receptionist, friendly.
Rachel, us1 night romance trip
Malmaison Newcastle, Newcastle-upon-Tyne
Waiting until 15.00 until you get your room can sometimes be a problem
A Traveler, us1 night trip with friends
Malmaison Newcastle, Newcastle-upon-Tyne
Amazing area, but every hotels have free water in the room, that hotel does not have
Manal, us2 night trip with friends
Malmaison Newcastle, Newcastle-upon-Tyne
Very Good8.0
Newcastle Value
This is a nice hotel that is well placed, with decent sized rooms and friendly service.
Jeffrey, us1 night trip with friends
Malmaison Newcastle, Newcastle-upon-Tyne
Long weekend in the Toon.
Stayed 4 nights with the family to see a bit of the area before seeing the football on Monday night which we won so everyone was happy. Friendly staff, great breakfast, didn't have dinner there as we were out every night. Hotel was quiet and so was the area, but an easy walk along the quayside to the bars and restaurants in the town. Very comfortable room. Great wifi. Will definitely stay again.
Graham, us4 night family trip

See all reviews

Malmaison Newcastle, Newcastle-upon-Tyne

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