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Extended Stay America Fayetteville - Owen Dr., Fayetteville

2.5 stars
408 Owen DrFayettevilleNC28304United States of America
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Good3.6 / 5
Location
Great location
Service
Fantastic service
Comfort
Comfortable
Food
Food could be better
172See all 172 Hotels.com reviews
From 27 reviewsTripAdvisor Traveller Rating

Extended Stay America Fayetteville - Owen Dr., Fayetteville

from $55
  • Studio, 2 Full Beds, Non Smoking
  • Studio two doubles smoking
  • Studio, 1 King Bed, Non Smoking
  • Studio one queen smoking
  • Studio, 1 Queen Bed, Non Smoking
  • Studio one king smoking

At a glance

Key facts

Hotel size

  • This hotel has 120 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • No cribs (infant beds)

Pets

  • Pets allowed *

  • Restrictions apply *

  • 2 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Other information

  • Smoke-free property

Also known as

  • Extended Stay America Owen Dr. Hotel Fayetteville
  • Owen Dr.

Policies

A valid credit card is required at check-in for incidentals/damages otherwise a US$100 cash deposit per stay, per room will be collected. The deposit is refunded at check-out after satisfactory inspection. If refund is over US$100 a check will be mailed within 14 days of departure.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

Cash deposit: USD 100 per stay

Optional extras

Pets are allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)

In the hotel

Food and drink
  • Free continental breakfast daily
  • Coffee/tea in a common area
  • Barbecue grills
Things to do
  • Golfing nearby
Services
  • Front desk (limited hours)
  • Laundry facilities
Facilities
  • Elevator/lift
  • Safe-deposit box at front desk
  • Picnic area

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • 32-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
More
  • Weekly housekeeping provided
  • Access via exterior corridors

Extended Stay America Fayetteville - Owen Dr., Fayetteville’s small print

Also known as

  • Extended Stay America Owen Dr. Hotel Fayetteville
  • Owen Dr.

Policies

A valid credit card is required at check-in for incidentals/damages otherwise a US$100 cash deposit per stay, per room will be collected. The deposit is refunded at check-out after satisfactory inspection. If refund is over US$100 a check will be mailed within 14 days of departure.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

Cash deposit: USD 100 per stay

Optional extras

Pets are allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.6 /5 from 172 reviews

Extended Stay America Fayetteville - Owen Dr., Fayetteville
Excellent4.0 / 5
Cleanness
It was great
1 night romance trip
Extended Stay America Fayetteville - Owen Dr., Fayetteville
Fair2.0 / 5
not clean
Definitely needs improving with their housekeepers
1 night romance trip
Extended Stay America Fayetteville - Owen Dr., Fayetteville
Poor1.0 / 5
Totally disappointed
Checked in after hours, went to room, it had a horrible, horrible smell and was dirty. It looked like bodily fluids were all over every piece of furniture in the room. Went down To the front desk to try to get another room, and was told she couldn't do anything unless we checked out and then rebooked through them or called Expedia to refund us. Didn't offer to have anything done to get the room cleaned up before we moved our stuff there. Didn't want to put our bags down on anything, could not sit on anything until we put towels down. Found mouse droppings in the dresser drawer's. Breakfast was no longer the same as it used to be. The only thing they have now is muffins, granola bars, coffee and oatmeal. They used to have cereal and fruit. Breakfast left a lot to be desired. Talked to the girl at the checkout desk on Sunday and let her know again the items that were wrong in the room and she stated that the manager would be in Monday morning after seven. When we did check out on Monday, the manager apologized and was very disturbed by the fact that we didn't get better service from late night staff.
2 night family trip
Extended Stay America Fayetteville - Owen Dr., Fayetteville
Poor1.0 / 5
appearance was not good upon
My stay was going okay until my daughter and I begin to find bites and on the skin. We had these itchy bumps or bite marks. There is some type of pest in the room , either bedbugs, fleas, chiggers or something that cause a lot of discomfort. I am still feeling the affects and so is my child. This was the worst hotel experience I have ever had. I notified management and showed them pictures that I took of the condition of the skin. Automatically they went in to defense and denial mode. I had to go back to the hotel site to talk with them because they never called or addressed my concerns about the incident. The lack of concern for what I went through was very disturbing. I had to go to them they made no effort to contact me. Once I went there and confronted the managers, they told me that they had checked it out and did not see anything. Then I showed them pictures that I had taken before leaving the room, then the story changed to "oh we had an exterminator to check it out and they did not find anything. I don't believe them, they never furnished me any documentation other than word of mouth. For someone who wanted to satisfy the customer, they failed miserably. Following my visit to the property, I received a phone call from their PR agency probing me with questions about what my intentions were and what they could do to address my concerns, However, the phone call was really to pick my brain and make me feel that my complaint was not valid and I should be satisfied .
5 night family trip
Extended Stay America Fayetteville - Owen Dr., Fayetteville
Excellent4.0 / 5
Better than expected
I will definitely stay here when I return to Fayetteville. The staff was friendly and accessible. It wasn't too noisy or creepy.
2 night business trip

See all reviews

Extended Stay America Fayetteville - Owen Dr., Fayetteville

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