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Extended Stay America - Chicago - Elmhurst - O'Hare, Elmhurst

2.5 stars2.5 stars
550 W Grand AveElmhurstIL60126United States of America
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Good3.4 / 5
Room
Room is all right
Location
Great location
Service
Fantastic service
Cleanliness
Could use a good cleaning
178See all 178 Hotels.com reviews
From 100 reviewsTripAdvisor Traveller Rating

Extended Stay America - Chicago - Elmhurst - O'Hare, Elmhurst

from $64
  • Studio, 1 Queen Bed, Non Smoking
  • Studio, 2 Full Beds, Smoking
  • Studio, 1 King Bed, Non Smoking
  • Studio, 1 Queen Bed, Smoking
  • Signature Studio One King Non-Smoking
  • Signature Studio One Queen Non-Smoking
  • Signature Studio 2 Doubles Non-Smoking
  • Studio, 2 Full Beds, Non Smoking
  • Studio, 1 King Bed, Smoking

At a glance

Key facts

Hotel size

  • This hotel has 116 rooms
  • This hotel is arranged over 4 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is 11 AM

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets allowed (dogs and cats only) *

  • Restrictions apply *

  • 2 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Also known as

  • Extended Stay America Chicago Elmhurst O'Hare
  • Extended Stay America Hotel Elmhurst Chicago O'Hare
  • Elmhurst Extended Stay
  • Extended Stay America Elmhurst
  • Extended Stay Elmhurst

Policies

A valid credit card is required at check-in for incidentals/damages otherwise a US$100 cash deposit per stay, per room will be collected. The deposit is refunded at check-out after satisfactory inspection. If refund is over US$100 a check will be mailed within 14 days of departure.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

Cash deposit: USD 100 per stay

Optional extras

Pets are allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)

In the hotel

Food and drink
  • Free continental breakfast
Services
  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
Facilities
  • Year Built 1997
  • Elevator/lift
  • Safe-deposit box at front desk

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer (on request)
Be entertained
  • 32-inch flat-screen TV
  • Premium TV channels
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
  • Kitchen
  • Stovetop
  • Cookware, dishware, and utensils
More
  • Weekly housekeeping provided

Extended Stay America - Chicago - Elmhurst - O'Hare, Elmhurst’s small print

Also known as

  • Extended Stay America Chicago Elmhurst O'Hare
  • Extended Stay America Hotel Elmhurst Chicago O'Hare
  • Elmhurst Extended Stay
  • Extended Stay America Elmhurst
  • Extended Stay Elmhurst

Policies

A valid credit card is required at check-in for incidentals/damages otherwise a US$100 cash deposit per stay, per room will be collected. The deposit is refunded at check-out after satisfactory inspection. If refund is over US$100 a check will be mailed within 14 days of departure.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

Cash deposit: USD 100 per stay

Optional extras

Pets are allowed for an extra charge of USD 25 per pet, per day (maximum USD 150 per stay)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.4 /5 from 178 reviews

Extended Stay America - Chicago - Elmhurst - O'Hare, Elmhurst
Good3.0 / 5
Internet was extremely slow.
1 night business trip
Extended Stay America - Chicago - Elmhurst - O'Hare, Elmhurst
Excellent4.0 / 5
Clean and comfortable
Overall our stay was very good. Room was clean and comfortable. Seemed like hotel had recently been painted and new carpet. Staff were friendly. However, I think the front desk clerks also cleaned rooms and did laundry so it was often a challenge for them to answer the phone or be there if you needed something. I would suggest that they be equipped to carry a phone on them if they have to be away from the desk and install some sort of bell or buzzer so that they know someone is at the front desk. Other than that, they were very responsive. The only other suggestion is to have hairdryers installed.
1 night romance trip
Extended Stay America - Chicago - Elmhurst - O'Hare, Elmhurst
Poor1.0 / 5
Dried cheese on the counter
The location is good as there are very few hotels in the area; it was a disgusting hotel as the room was not well cleaned (kitchen) and they do not offer any kind of regular maintenance. Moreover, without being informed, I was put on the smoking floor for a 3 night stay with no chance to move to another location As a non-smoker and as some one with asthma it was an awful situation. To make the experience better, I completely used an 8 ounce can of Glade air freshener to keep the room palatable in that timeframe. While the manager was great as I checked out, this was a terrible stay and one I will never repeat again.
3 night business trip
Extended Stay America - Chicago - Elmhurst - O'Hare, Elmhurst
Excellent4.0 / 5
This was a safe and convenient location for visiting my family for a long weekend.
4 night family trip
Extended Stay America - Chicago - Elmhurst - O'Hare, Elmhurst
Good3.0 / 5
Front desk not very friendly when arrived to hotel. In the morning we didn't have bathroom amenities. Front desk was not friendly. Would not stay here again.
1 night romance trip

See all reviews

Extended Stay America - Chicago - Elmhurst - O'Hare, Elmhurst

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