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Hilton Durban, Durban

Quality Graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organization.
12-14 Walnut RoadDurbanKwaZulu-Natal4001South Africa, 855-239-9397
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Excellent4.1 / 5
Service
Fantastic service
Breakfast
Tasty breakfast
Location
Location is ok
212See all 212 Hotels.com reviews
From 1,123 reviewsTripAdvisor Traveller Rating

Hilton Durban, Durban

Hotel Info: 855-239-9397

from $88
  • Executive Suite, 1 King Bed, Non Smoking
  • Suite
  • Executive Room, Smoking, Business Lounge Access
  • Executive Room, Smoking, Business Lounge Access
  • Room, 2 Single Beds, Smoking
  • Suite, Non Smoking (Ambassador)
  • Deluxe Room, 2 Double Beds, Smoking
  • Superior Room, 1 King Bed, Smoking
  • Deluxe Room, 1 King Bed, Smoking
  • Junior Suite
  • Presidential Suite, 1 King Bed, Non Smoking
  • Room, Accessible, Smoking
  • Superior Room, 2 Single Beds, Smoking
  • Guest Room
  • Room, 1 King Bed, Smoking

At a glance

Key facts

Hotel size

  • This hotel has 327 rooms
  • This hotel is arranged over 16 floors

Arriving/leaving

  • Check-in time 3 PM-midnight
  • Check-out time is noon
  • Express check-in/out
24-hour airport shuttle service is available. Contact the property in advance to get details.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room, using existing bedding

  • Babysitting/childcare *

Pets

  • Pets not allowed (service dogs only)

Internet

  • WiFi in public areas *

  • WiFi in rooms *

Transportation

Transfers

  • Airport shuttle (available 24 hours) *

Parking

  • Self parking *

Other information

  • Smoke-free property

Also known as

  • Durban Hilton
  • Hilton Durban
  • Hilton Hotel Durban
  • Hilton Durban Hotel Durban
  • Hilton International Durban
  • Hilton Durban Hotel

Policies

All guests must please provide the credit card used to make their booking, upon arrival. For more details, please contact the office using the information on the reservation confirmation received after booking.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A city/local tax will be charged

Optional extras

Self parking costs ZAR 80 per day

Rollaway beds are available for ZAR 350 per night

Buffet breakfast is offered for an extra charge of ZAR 195 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of ZAR 450 per vehicle (one way)

WiFi is available in guestrooms for ZAR 170 per 24-hour period (rates may vary)

WiFi is available in public areas for ZAR 170 per 24-hour period (rates may vary)

In the hotel

Food and drink
  • Buffet breakfast (surcharge)
  • 2 restaurants
  • Coffee shop/café
  • 24-hour room service
  • Coffee/tea in a common area
Things to do
  • Outdoor pool
  • 24-hour fitness facilities
  • Steam room
  • Sauna
  • Personal motorized watercraft on site
  • Bicycle rentals nearby
  • Golfing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Water skiing nearby
Working away
  • Business center
  • Number of meeting rooms - 13
  • Conference space
  • Meeting rooms 13
  • Conference center
Services
  • 24-hour front desk
  • Concierge services
  • Tours/ticket assistance
  • Limo or Town Car service available
  • Dry cleaning/laundry service
  • Laundry facilities
  • Hair salon
  • Free newspapers in lobby
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
Facilities
  • Number of buildings/towers - 1
  • Year Built 1997
  • Elevator/lift
  • Safe-deposit box at front desk
  • Terrace
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board
Things to enjoy
  • In-room massage available
Freshen up
  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
Be entertained
  • Premium TV channels
Stay connected
  • Free newspaper
  • WiFi (surcharge)
  • Phone
More
  • Daily housekeeping
  • In-room safe

Special features

Dining

Big Easy Winebar & Grill - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

Coral Lounge - This cafe serves light fare only. Open daily.

Rainbow Terrace - This restaurant specializes in Indian cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Open daily.

Recreation

On Site

  • Sauna
  • Steam room
  • Personal motorized watercraft on site

Nearby

  • Bicycle rentals nearby
  • Golfing nearby
  • Scuba diving nearby
  • Snorkeling nearby
  • Water skiing nearby

Hilton Durban, Durban’s small print

Also known as

  • Durban Hilton
  • Hilton Durban
  • Hilton Hotel Durban
  • Hilton Durban Hotel Durban
  • Hilton International Durban
  • Hilton Durban Hotel

Policies

All guests must please provide the credit card used to make their booking, upon arrival. For more details, please contact the office using the information on the reservation confirmation received after booking.

Mandatory fees

You’ll be asked to pay the following charges at check in or check out:

  • A city/local tax will be charged

Optional extras

Self parking costs ZAR 80 per day

Rollaway beds are available for ZAR 350 per night

Buffet breakfast is offered for an extra charge of ZAR 195 per person (approximately)

Babysitting/childcare is available for an extra charge

Airport shuttle service is offered for an extra charge of ZAR 450 per vehicle (one way)

WiFi is available in guestrooms for ZAR 170 per 24-hour period (rates may vary)

WiFi is available in public areas for ZAR 170 per 24-hour period (rates may vary)

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.1 /5 from 212 reviews

Hilton Durban, Durban
Excellent4.0 / 5
Stay was short but worth it. THe hotel is convenient and efficient perfect commercial hotel.
2 night business trip
Hilton Durban, Durban
Outstanding5.0 / 5
Thank you
Great experience, hope to be back sometime.
3 night business trip
Hilton Durban, Durban
Excellent4.0 / 5
they are all so ... nice
Everyone here is very .... nice. Maybe too nice. You get a lot of people giving you attention and following you as you walk from the elevator to the front door. They are helpful too. However, calling my room and waking me up to ask me if everything was ok is highly unnecessary, so i'm mentioning it here. And i had the "do not disturb" sign on my door so that i would not be disturbed while I napped after a long trip to get there. Except that the cleaning staff pounded on my door. I explained i did not want them to clean today. Ok, they said ... would i please call the front desk and let them know. so i did ... too tired to argue. But if you don't know what a "do not disturb" sign is then don't have one. That's what it means ... don't knock, don't come in, i don't need you to clean today. My hunch ... based on the obsessive attention to greetings that the dozens of staff give you every day ... is that they are pressured to go through with their tasks even at the expense of disturbing the guests. I was woken up 3 times. Next time, there had better be a fire.
2 night trip
Hilton Durban, Durban
Good3.0 / 5
Nice hotel, but petty charges, poor attitudes
Excellent hotel despite the lobby construction. Bar (Rivets) has very cool ambiance. Rooms were nice, clean and very comfortable as one would expect from a top Hilton business hotel. However, was not impressed with how this hotel handles WiFi, parking validation and breakfast charges. Charging for WiFi is just petty. Even HHonors members do not receive free WiFi at this Hilton. In regards to parking, which is shared with the nearby conference center, I was told the first night that validation was not a problem and there was no charge. Received validation card. Next day, was told when checking out that there would be a charge for parking on my bill that was equivalent to the full price of the parking garage for one night anyway. When I complained, staff were very dismissive. Additionally, had two room reservations (one for a friend traveling with us) and both had breakfast included but I was still charged on checkout for the breakfasts. When I challenged this, front desk staff expressed obvious doubt and were not helpful. As we were in a hurry to catch a bus tour at a certain time, I did not prolong the argument but I was not very impressed with their overall attitude. This is very much a business hotel which is fine but they seem focused on squeezing money out of guests for every little thing which I think is unworthy of a nicer hotel.
1 night romance trip
Hilton Durban, Durban
Excellent4.0 / 5
One day visit
Breifly was in Durban to check it out.
1 night trip

See all reviews

Hilton Durban, Durban

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