6/10 Good
2 December 2022
Nice view,friendly staff, didn't get room paid for
The good things were the view from the roof terraces, and that the staff were reasonably welcoming.
The air-conditioning was good and strong too.
The bad things were that I didn't get the room I paid for. Paid for the triple deluxe room but they tried to put me in a small windowless room. I mentioned that my booking was for something nicer and they moved me to a bigger windowless room. After my trip I checked online and it's clear I didn't get the room on the photos that I paid extra for.
Even though windowless I could hear a rooster outside from 3am. Soundproofing to the corridors isn't good either.
The breakfast was bad, and the food and drink on the terrace in general was bad too.
p.s. a tip, there's a second roof terrace behind the roof cafe, it's nice to sit there and not feel the need to order food or drink like in the roof cafe.
Verified traveller
2-night trip
Verified Hotels.com guest review