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The Marcel at Gramercy

Photo gallery for The Marcel at Gramercy

Lobby
Premium bedding, down comforters, in-room safe, blackout drapes
Premium bedding, down comforters, in-room safe, blackout drapes
Superior Room, 1 Queen Bed | Premium bedding, down comforters, in-room safe, blackout drapes
Superior Room, 1 Queen Bed | Premium bedding, down comforters, in-room safe, blackout drapes

Overview of The Marcel at Gramercy

The Marcel at Gramercy

4.0 star property
City-center hotel within easy reach of 5th Avenue

8.2/10 Very Good

999 verified Hotels.com guest reviews

Property highlights

  • Free WiFi
  • Non-smoking
  • Air conditioning
  • Bathtub
  • 24/7 front desk
  • Laundry facilities
Map
201 E 24th St, New York, NY, 10010
Main amenities
  • Housekeeping once per stay
  • Rooftop terrace
  • Room service
  • Terrace
  • 24-hour front desk
  • Lobby fireplace
  • Front desk safe
  • Laundry service
  • Self-serve laundry
  • Multilingual staff
  • Concierge services
  • Luggage storage
For families
  • Children stay free
  • Cribs/infant beds (surcharge)
  • Private bathroom
  • Television
  • Terrace
  • Laundry facilities

Room options

About this area

What's nearby

  • In Manhattan
  • 5th Avenue - 6 min walk
  • Empire State Building - 16 min walk
  • New York University - 21 min walk
  • Madison Square Garden - 22 min walk
  • Washington Square Park - 22 min walk
  • Grand Central Terminal - 22 min walk
  • Bryant Park - 25 min walk
  • Times Square - 27 min walk
  • Broadway - 27 min walk
  • Rockefeller Center - 31 min walk

Getting around

  • New York, NY (NYS-Skyports Seaplane Base) - 2 min drive
  • Teterboro, NJ (TEB) - 18 min drive
  • LaGuardia Airport (LGA) - 29 min drive
  • Linden, NJ (LDJ) - 29 min drive
  • Newark Liberty Intl. Airport (EWR) - 37 min drive
  • John F. Kennedy Intl. Airport (JFK) - 50 min drive
  • New York 23rd St. Station - 13 min walk
  • New York W 32nd St. Station - 17 min walk
  • New York 14th St. Station - 21 min walk
  • 23 St. Station (Park Av.) - 5 min walk
  • 28 St. Station (Park Av. S) - 8 min walk
  • 23 St. Station (5th Av.) - 8 min walk

Restaurants

  • Molly's - 2 min walk
  • Abbey Tavern - 2 min walk
  • Sunflower Diner - 2 min walk
  • Street Taco - 2 min walk
  • Lamarca - 3 min walk

About this property

The Marcel at Gramercy

The Marcel at Gramercy features a rooftop terrace and puts you within a 10-minute walk of 5th Avenue. This upscale hotel is also within a short drive of Times Square and Empire State Building. The helpful staff and location get good marks from fellow travelers. The property is just a short walk to public transportation: 23 St. Station (Park Av.) is 5 minutes and 28 St. Station (Park Av. S) is 8 minutes.

Languages

English, French, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
This information is provided by our partners.

At a glance

Hotel size

  • 136 rooms
  • Arranged over 11 floors

Arriving/Leaving

  • Check-in time from 3 PM - midnight
  • Express check-out available
  • Late check-in subject to availability
  • Minimum check-in age - 21
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • Front desk staff will greet guests on arrival
  • If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 21

Children

  • Children (12 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets not allowed
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • 24-hour offsite parking within 200 ft (USD 45 per day)

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Room service

Traveling with children

  • Children stay free (see details)

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop

Facilities

  • Safe-deposit box at front desk
  • Rooftop terrace
  • Fireplace in lobby

Accessibility

  • Elevator
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Well-lit path to entrance

Languages

  • English
  • French
  • Spanish

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Iron/ironing board

Sleep well

  • Hypo-allergenic bedding
  • Down comforter
  • Blackout drapes/curtains
  • Premium bedding
  • Crib/infant bed (surcharge)

Freshen up

  • Private bathroom
  • Shower/tub combination
  • Free toiletries
  • Hair dryer
  • Towels
  • Toilet paper

Stay connected

  • Free WiFi
  • Free local calls

More

  • Housekeeping (once per stay)
  • In-room safe (laptop compatible)

Fees & policies

Refundable deposits

  • Deposit: USD 75 per stay

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • Resort fee: USD 22.89 per accommodation, per night
  • Resort fee inclusions:
    • Phone calls (may be limited)
    • In-room bottled water
    • Concierge service
    • Additional inclusions

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability)

Children & extra beds

  • Cribs/infant beds are available for USD 25.0 per stay
  • Rollaway beds are available for USD 25 per night

Parking

  • Parking is available nearby and costs USD 45 per day (200 ft away; open 24 hours)

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff.

Contactless check-out is available.

Policies

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Gramercy Marcel
Marcel Gramercy
Marcel Gramercy Hotel
Marcel Gramercy Hotel New York
Marcel Gramercy New York
Marcel New York
Marcel At Gramercy Hotel
Hotel Marcel New York
Marcel Hotel Nyc
Marcel Nyc
The Marcel at Gramercy Hotel
The Marcel at Gramercy New York
The Marcel at Gramercy Hotel New York

Frequently asked questions

Does The Marcel at Gramercy offer free cancellation for a full refund?
Yes, The Marcel at Gramercy does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in depending on the property's cancellation policy. Just make sure to check this property's cancellation policy for the exact terms and conditions.
What are the cleanliness and hygiene measures currently in place at The Marcel at Gramercy?
This property confirms that disinfectant is used to clean the property. Furthermore, social distancing measures are in place, and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Are pets allowed at The Marcel at Gramercy?
Sorry, pets aren't allowed, but service animals are welcome.
What are the check-in and check-out times at The Marcel at Gramercy?
You can check in from 3 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Express check-out and contactless check-out are available.
Is there an onsite casino at The Marcel at Gramercy?
No, this hotel doesn't have a casino, but Resorts World Casino (20-min drive) is nearby.
What is there to do at The Marcel at Gramercy and nearby?
Recommended spots to visit include 5th Avenue (6-min walk) and Flatiron Building (10-min walk), along with Empire State Building (0.9 mi) and Madison Square Garden (1.1 mi).
Are there restaurants at or near The Marcel at Gramercy?
Yes. Nearby restaurants include Defonte's of Brooklyn (3-min walk), Coppola's (3-min walk), and Orion Diner & Grill (4-min walk).
What's the area around The Marcel at Gramercy like?
The Marcel at Gramercy is in Manhattan, a short 2-minute drive from New York, NY (NYS-Skyports Seaplane Base) and 16 minutes' walk from Empire State Building. Travelers say this hotel is in a good location.

Overall score and ratings

8.2

Very Good

8.6/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

7.9/10

Property conditions & facilities

7.2/10

Eco-friendliness

10/10 Exceptional

our staying at the ace hotel
our experience was very good- although it started badly )(our room was very dark), the stuff at the front desk were amazing (especially Osage the was so helpful and charming) and the rest of the trip (8 nights in total) was amazing location is great cool hotel vibes we enjoyed our stay very much!
dana, 8-night trip
Verified Hotels.com guest review

6/10 Good

This hotel constantly cancels reservations last minute or like a week prior and moves tourists to different “sister hotels”. I booked my trip one month prior and only chose this place because of the location. I had 2 kids with me and we were planning on walking to Central Park, Times Square etc. They cancelled on me at the time when I didn’t have an option to find another place near by, everything was booked already. The “sister hotel” they transferred us to was about 45 min walking distance away from Times Square so I ended up spending so much on all the Uber trips. Later I found out that it was not only me and they cancel on so many other people as well.
Alexandra, 3-night family trip
Verified Orbitz guest review

2/10 Poor

Susannah, 4-night trip
Verified Expedia guest review

10/10 Exceptional

I really loved this hotel. Excellent service from everyone you encountered, from the bellman to the maintenance staff to the front desk. Room was super comfortable and exceptionally clean. I don’t know when but the property clearly has been renovated recently and it shows. Neighborhood was great with restaurants and bars. Great place to stay!
Victor, 2-night trip with friends
Verified Expedia guest review

4/10 Fair

The a/c in the room was leaking and they said it was just condinsation but it soaked the whole floor on that side of the bed. They also had the rooftop terrace closed and that was one of the main reasons we booked that hotel. On the plus they did give us unlimited water and held our bags after check out until our flight.
Ashley, 3-night romance trip
Verified Expedia guest review

2/10 Poor

The hotel was not clean or comfortable. The drapes were musty. The air conditioning barely worked. The room had two beds but there was no where to walk. The were no amenities and it was not an inexpensive place!
3-night family trip
Verified Hotels.com guest review

6/10 Good

Location was very convenient. Air conditioning was not sufficient for summer temperatures. Staff was very accommodating, but couldn't do anything about cooling. No in room refrigerator or coffee maker. 10th floor lounge was closed.
Nancy, 2-night family trip
Verified Expedia guest review

8/10 Very Good

Friendly helpful staff
John, 2-night romance trip
Verified Orbitz guest review

2/10 Poor

Brooke, 1-night trip
Verified Expedia guest review

10/10 Exceptional

Kind, caring staff with excellent service
Kayli, 5-night trip with friends
Verified Expedia guest review