6/10 Good
6 November 2022
I was really excited about this vacation, but was disappointed. When I booked the hotel, it said it was with Red Awning. I didn’t know what this meant. This was not disclosed on the description. They provided towels, but only one set for each guest and two kitchen towels, but no beach towels. They wouldn’t replace the towels during the stay. I was really disappointed by because I didn’t want to deal with doing laundry. They also didn’t provide additional toilet paper or paper towels. They provided two rolls of toilet paper and one roll of paper towels. Also, the kitchen was not in that great of shape. The paint on the cabinets was peeling and some of the pots were even rusted on the bottom making unusable. We ended up buying a new pot to use during our stay because we did not feel safe using the ones there. Also when we got to the room, the fire detector was just hanging from the chords. I ended up contacting management and the fixed it in two days. Overall, I like the location of the hotel, but was disappointed during the stay
Tatyana
Verified Orbitz guest review