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1 room, 2 adults
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Comfort Suites Salem, Salem

2.5 stars
630 Hawthorne Ave SeSalemOR97301United States of America, ‏‎855-239-9228
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Excellent4.3 / 5
Pool
Great pool
Breakfast
Tasty breakfast
Wellness Area
Great wellness & sports facilities
Vibe
Poor vibe
50See all 50 Hotels.com reviews
From 115 reviewsTripAdvisor Traveller Rating

Comfort Suites Salem, Salem

Hotel Info: 855-239-9228

from $136
  • Suite, 1 King Bed, Non Smoking
  • Suite, 2 Queen Beds, Non Smoking

At a glance

Key facts

Hotel size

  • This hotel has 85 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 2 PM
  • Check-out time is 11 AM
  • Express check-out

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Up to 3 children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs and cats only) *

  • Specific rooms only, restrictions apply *

  • Up to 30 lb

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

  • RV/bus/truck parking

Other information

  • Smoke-free property

Also known as

  • Comfort Suites Hotel Salem
  • Comfort Suites Salem
  • Salem Comfort Suites
  • Comfort Suites Winston Salem/ Hanes Mall Hotel Winston Salem
  • Winston Salem Comfort Suites
  • Comfort Suites Salem Hotel
  • Comfort Suites Salem Hotel Salem

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 14 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: USD 150.00 per stay

Optional extras

Pets are allowed for an extra charge of USD 10.00 per pet, per night

In the hotel

Food and drink
  • Free hot/cold buffet breakfast daily
  • Coffee/tea in a common area
  • Barbeque grills
Things to do
  • Indoor pool
  • Fitness facilities
  • Spa tub
Working away
  • 24-hour business center
  • Number of meeting rooms - 3
  • Meeting rooms
  • Conference space size (feet) - 2650
  • Conference space size (meters) - 239
  • Computer station
Services
  • 24-hour front desk
  • Dry cleaning/laundry service
  • Laundry facilities
  • Free newspapers in lobby
Facilities
  • Year Built 1997
  • Elevator/lift
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Sofa bed
  • Sofa bed size double
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • 37-inch flat-screen TV
  • Pay movies
  • Premium TV channels
  • MP3 docking station
Stay connected
  • Free weekday newspaper
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping

Comfort Suites Salem, Salem’s small print

Also known as

  • Comfort Suites Hotel Salem
  • Comfort Suites Salem
  • Salem Comfort Suites
  • Comfort Suites Winston Salem/ Hanes Mall Hotel Winston Salem
  • Winston Salem Comfort Suites
  • Comfort Suites Salem Hotel
  • Comfort Suites Salem Hotel Salem

Policies

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Only registered guests are allowed in the guestrooms.

Children under 14 years old are not allowed in the swimming pool, fitness facility, or spa tub without adult supervision.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Mandatory fees

Deposit: USD 150.00 per stay

Optional extras

Pets are allowed for an extra charge of USD 10.00 per pet, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.3 /5 from 50 reviews

Comfort Suites Salem, Salem
Outstanding5.0 / 5
This was a Business trip that I took my family on for the pool. It was clean and quiet. It served our needs perfectly. I will stay here the next time I am in Salem.
1 night family trip
Comfort Suites Salem, Salem
Good3.0 / 5
Disappointing Stay
I made the reservations for 2 rooms and selected the "Pay at Hotel" option. The day of, I phoned the hotel because I wanted to make sure everything was good. At check in, I received the 1st room. Then for the 2nd room I was told that my reservation had been cancelled because my credit card was declined when they had run it that morning. First, why was my credit card run at all without my consent? I had selected the pay at hotel option so what if I wanted to pay with cash? Second, obviously my reservation wasn't 'cancelled' since I had already received the first room and they were in the same reservation. Third, my credit card was just run for the first room and was just fine. They called their manager who told them that there was nothing she could do and that it was just tough luck. Zero customer service, zero help offered. Luckily, a young woman was checking out of her room early. The girls at the front desk offered to clean it themselves so that we wouldn't just be turned away. Again, the desk staff and other staff that I encountered along the way were very nice. The manager should probably take a refresher class in hospitality and customer service if she wants to be in this industry. Due to the unauthorized use of my credit card and the lack of support to try and trouble shoot their mistake, I will not be returning and I will not recommend this hotel.
2 night business trip
Comfort Suites Salem, Salem
Outstanding5.0 / 5
Nice hotel
We would stay here again. It was a very nice hotel. The staff was very nice, The breakfast was amazing, The room was large.It had 2 queens and a small living room. The pool water was just right and the Hot tub was relaxing. It is in a nice quite area.
2 night business trip
Comfort Suites Salem, Salem
Outstanding5.0 / 5
Great hospitalility
The front desk staff and manager was very pleasant and welcoming and helpful. the breakfast was great!! We enjoyed our stay!!
2 night family trip
Comfort Suites Salem, Salem
Excellent4.0 / 5
Great stay!
Fresh cookies at check-in! Very friendly staff. Very good breakfast and complimentary newspapers. Workout room was adequate. The only complaint that I have was the proximity to the freeway (some noise came through at night) and noisy upstairs neighbors. The comfortable beds made up for it thought.
1 night family trip

See all reviews

Comfort Suites Salem, Salem

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