All hotels in Big Bear Lake, California, United States of America
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Best Western Big Bear Chateau, Big Bear Lake

3.5 stars3.5 stars
42200 Moon Ridge RdBig Bear LakeCA92315United States of America
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Excellent4.2 / 5
Room
Room is all right
Location
Great location
Value for money
Best value for money
Breakfast
Tasty breakfast
427See all 427 Hotels.com reviews
From 571 reviewsTripAdvisor Traveller Rating

Best Western Big Bear Chateau, Big Bear Lake

from $126
  • Two doubles with jetted tub
  • Room, 2 Double Beds, Fireplace
  • Standard Room, 1 King Bed, Non Smoking, Balcony
  • Standard Room, 2 Double Beds, Non Smoking, Fireplace
  • Room, 2 Double Beds, Balcony
  • Standard Room, 1 King Bed, Non Smoking, Fireplace
  • Standard Room, 2 Double Beds, Non Smoking, Balcony
  • Standard Room, 1 King Bed, Accessible, Bathtub
  • Standard King Bed Non Smkg w/ Fireplace
  • Two doubles pet friendly
  • Standard Room, 1 King Bed, Non Smoking, Balcony
  • Single Room, 1 King Bed, Balcony
  • Standard Room, 1 King Bed, Non Smoking, Fireplace (Pet Friendly)
  • Single king pet friendly
  • Standard Room, 2 Double Beds, Accessible, Bathtub
  • Standard Room, 1 King Bed
  • Standard Room, 2 Double Beds, Non Smoking, Fireplace
  • Standard Room, 2 Double Beds, Non Smoking, Fireplace (Pet Friendly)
  • Standard Room, 2 Double Beds, Non Smoking, Fireplace
  • Standard Room, 1 King Bed, Non Smoking, Fireplace
  • Single Room, 1 King Bed, Jetted Tub

At a glance

Key facts

Hotel size

  • This hotel has 80 rooms
  • This hotel is arranged over 3 floors

Arriving/leaving

  • Check-in time starts at 4 PM
  • Check-out time is noon
An adult age 18 or older must assume all liability for the booking.

Required at check in

  • Credit card or cash deposit required

  • Government-issued photo ID required

Travelling with others

Children

  • Up to 2 children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

  • No cribs (infant beds)

Pets

  • Pets not allowed (service animals welcome)

Internet

  • Free WiFi and wired Internet access in public areas

  • Free WiFi in rooms

Transportation

Parking

  • Free self parking

Also known as

  • Best Western Big Bear
  • Best Western Big Bear Chateau
  • Best Western Chateau Hotel Big Bear
  • Big Bear Best Western
  • Big Bear Chateau
  • Big Bear Chateau Best Western
  • Best Western Big Bear Chateau Hotel
  • Best Western Chateau

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

In the hotel

Food and drink
  • Free cooked-to-order breakfast
  • Restaurant
  • Bar/lounge
Things to do
  • Outdoor pool
  • Fitness facilities
  • Spa tub
  • Golfing nearby
  • Hiking/biking trails nearby
  • Sailing nearby
  • Downhill skiing nearby
  • Water skiing nearby
  • Arcade/game room
  • Billiards or pool table
Working away
  • Number of meeting rooms - 3
  • Conference space
  • Conference space size (feet) - 2080
  • Conference space size (meters) - 193
Services
  • Wedding services
Facilities
  • Picnic area
  • Fireplace in lobby
Accessibility
  • In-room accessibility

In the room

Home comforts
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Things to enjoy
  • Fireplace
Freshen up
  • Hair dryer
Be entertained
  • Cable TV channels
Stay connected
  • Free WiFi
  • Free local calls
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Best Western Big Bear Chateau, Big Bear Lake’s small print

Also known as

  • Best Western Big Bear
  • Best Western Big Bear Chateau
  • Best Western Chateau Hotel Big Bear
  • Big Bear Best Western
  • Big Bear Chateau
  • Big Bear Chateau Best Western
  • Best Western Big Bear Chateau Hotel
  • Best Western Chateau

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Excellent 4.2 /5 from 427 reviews

Best Western Big Bear Chateau, Big Bear Lake
Excellent4.0 / 5
Highest end you will find in Big Bear anyway
I give it four stars in that it is probably the best hotel in the Big Bear area, and very close to the Bear Mountain/ Snow Summit resorts. It is not a four star hotel among, say, Vegas resorts but for Big Bear, this is as good as it gets. Stayed here years ago when it was private (not part of a nationwide chain). It has gone downhill since then, and is in need of some renovation, but remains nice. The sauna has gone the way of the past, as have down comforters (regular blankets only now), but the marble floored lobby, stately looking posts at the entrance driveway and other indications of a grand facility (for Big Bear) remain. Central heat and air are operated by the hotel only - that thermostat dial in your room does nothing. On a winter night the room was a tad cold in the middle of the night (given the thin blankets), but not excessively cold. Turning on the ceramic log gas fireplace will heat the room up slightly, but the hissing noise of the burning gas might keep some awake. Some rooms have balconies and some have a jacuzzi tub in the bathroom. The large armoire in the room is interesting in that only the center section has a rod for hanging things up. The two side sections aren't of much use to a hotel guest. The dresser drawers have gaps in them, not like they are falling apart but rather poorly constructed. But they do the job. Complimentary breakfast is on par with something at say, Embassy Suites or Hampton Inn, and is fine. Free WiFi. Friendly helpful staff.
1 night romance trip
Best Western Big Bear Chateau, Big Bear Lake
Outstanding5.0 / 5
Beautiful hotel-was a previous owner so decore was so Not Best Western! Staff was so helpful & nice!
3 night family trip
Best Western Big Bear Chateau, Big Bear Lake
Outstanding5.0 / 5
Beautifully designed hotel with spacious room
Superb staff. Very nice room and delicious breakfast.
1 night family trip
Best Western Big Bear Chateau, Big Bear Lake
Outstanding5.0 / 5
Close to the slopes
The location is perfect if going to Big Bear for skiing/snowboarding. The room was comfortable, good size, loved the fireplace. Everyone was nice and friendly. The breakfast was included, and it was a nice surprise to see that in addition to the pastries/cereals at the buffet I could also order eggs and make waffles. Overall, I really enjoyed staying at Best Western and I'll definitely be back. The only complaint is the hair I found in the bathtub. A not so clean bathroom is a big turnoff.
1 night trip
Best Western Big Bear Chateau, Big Bear Lake
Good3.0 / 5
Stayed here for snowboard trip with wife and child. Hotel is fine, employees are nice, complementary breakfast was great, great location. Had problem with party / family reunion going on in next bedroom. 11:50 at night yelling, jumping on the beds with their door open and yelling out of window because it was snowing. We called the front desk 3 times, They did not help. They kept telling us they would speak to them about noise. They did not. We would have known because the walls are very thin. We would have heard. Finally around 12:45 the people finally went to sleep. Not a good night sleep before 6AM get up for ski resort.
1 night family trip

See all reviews

Best Western Big Bear Chateau, Big Bear Lake

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