6/10 Good
21 March 2023
It appears the overall quality of the hotel has gone down over the years. I used to stay here for business about 10 years ago. Wow what a difference:
1.when I checked in, the person checking me in barely say anything to me, much less had any eye contact.
2.when I went around to the back to get to my room, the outside door was cropped open and I immediately had safety concerns
3.I found a pen on the floor of my room as well as a child's ball
4.(this really isn't anything the hotel can control) but the people around me during the night were loud, doors slamming quite a bit, children up running around. I almost wondered if families were living there (which I understand can happen from time to time and I am perfectly fine with that, but please respect the rights of others who are trying to rest.
not to mention the fire alarm went off at 4am and I had no idea if it was a real scenario or not
I doubt I will return to this hotel(which is unfortunate because it is one of only a few in the Madison area that offers shuttle service which I have used before
corey
corey, 1-night trip
Verified Hotels.com guest review