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Grand Oasis Cancun All Inclusive

Photo gallery for Grand Oasis Cancun All Inclusive

Front of property
On the beach, white sand, beach towels, beach massages
On the beach, white sand, beach towels, beach massages
On the beach, white sand, beach towels, beach massages
Outdoor pool

Overview of Grand Oasis Cancun All Inclusive

Grand Oasis Cancun All Inclusive

3.5 star property
All-inclusive beachfront property with spa, near Delfines Beach

1,190 verified Hotels.com guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Gym
  • Non-smoking
  • Air conditioning
Map
Blvd. Kukulcan, Km. 16.5, Zona Hotelera, Cancun, QROO, 77500

Room options

About this area

What's nearby

  • In Zona Hotelera
  • Delfines Beach - 21 min walk
  • La Isla Shopping Mall - 4 min drive
  • Forum Beach - 14 min drive
  • Cancun Convention Center - 16 min drive
  • Tortuga Beach - 19 min drive
  • Langosta Beach - 21 min drive
  • Turtle Beach - 24 min drive
  • Puerto Cancun Marina Town Center - 26 min drive
  • Plaza Las Americas - 31 min drive
  • Ultramar Ferry Puerto Juárez - 35 min drive

Getting around

  • Cancun, Quintana Roo (CUN-Cancun Intl.) - 17 min drive
  • Area shuttle (surcharge)

Restaurants

  • Restaurante Benazuza - 2 min walk
  • Xkat-ik - 6 min walk
  • Da Vinci - 9 min walk
  • Mole - 15 min walk
  • Bana - 15 min walk

About this property

Grand Oasis Cancun All Inclusive

At Grand Oasis Cancun All Inclusive, you can spend time at the beach enjoying beach massages, volleyball and beachside drinks, plus you'll only be a five-minute drive from La Isla Shopping Mall. The outdoor pool is perfect for guests looking for a bit of fun, while those in the mood for pampering can visit the spa to indulge in deep-tissue massages, body wraps and aromatherapy. Dos Lunas, one of 8 restaurants, serves Italian cuisine and is open for lunch and dinner. Other highlights at this all-inclusive property include 10 bars/lounges, a free kid's club and a poolside bar. The location and nightlife get good marks from fellow travellers.

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals and snacks included
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Football
Tennis

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Pilates
Water fitness
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows the regional cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico)
Follows the standard cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Follows the industry cleaning and disinfection practices of Intertek Cristal (third-party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

At a glance

Hotel size

  • 1117 rooms
  • Arranged over 6 floors

Arriving/Leaving

  • Check-in time from 3:00 PM until midnight
  • Late check-in subject to availability
  • Minimum check-in age – 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Guests will receive an email 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival
  • To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
  • For more details, please contact the property using the information on the booking confirmation
  • The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Required at check-in

  • Cash deposit required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18
  • Minimum Spring Break check-in age is 25

Children

  • One child (12 years old and younger) stays free when occupying the parent or guardian's room using existing bedding
  • Babysitting*
  • Free children's club

Pets

  • No pets or service animals allowed

Internet

  • Free WiFi in public areas (1-device limit)

Parking

  • Free on-site self-parking
  • Wheelchair-accessible parking on site

Off-site

  • Area shuttle within 16.5 km*

Other information

  • Smoke-free property

Property amenities

Food and drink

  • 8 restaurants
  • 10 bars/lounges
  • Beach bar
  • Poolside bar
  • Swim-up bar
  • Coffee shop
  • Coffee/tea in a common area
  • Snack bar/deli

Travelling with children

  • Children stay for free (see details)
  • Free children's club
  • Playground
  • Babysitting (surcharge)

What to do

  • On the beach
  • Tennis
  • Fitness classes
  • Pilates classes
  • Yoga classes
  • Beach volleyball
  • Shopping
  • Pool table
  • Golfing nearby

Working away

  • Business centre
  • Meeting rooms
  • Computer station
  • Conference centre

Services

  • 24-hour front desk
  • Concierge services
  • Tour/ticket assistance
  • Dry cleaning/laundry services
  • Luggage storage
  • Wedding services
  • Multilingual staff
  • Porter/bellhop
  • Beach towels

Facilities

  • 4 buildings/towers
  • Built in 1989
  • ATM/banking
  • Garden
  • Television in common areas
  • Piano
  • Fitness centre
  • An outdoor pool
  • Full-service spa
  • Outdoor tennis court
  • Sauna
  • Massage/treatment rooms
  • Steam room

Accessibility

  • Lift
  • Wheelchair-accessible parking

Languages

  • English
  • Spanish

Room amenities

Be entertained

  • 42-inch flat-screen TV
  • Cable TV channels

Home comfort

  • Air conditioning (climate-controlled)
  • Minibar
  • Coffee/tea maker
  • Iron/ironing board (on request)

Sleep well

  • Free cot/infant bed
  • Free rollaway/extra bed
  • Bed sheets provided

Freshen up

  • Private bathroom
  • Shower only
  • Free toiletries
  • Hairdryer
  • Towels

Stay connected

  • Phone

Food and drink

  • Free bottled water

More

  • Housekeeping (on request)
  • In-room safe (surcharge)

Special features

All-inclusive

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities and taxes are included. Additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals and snacks included
In-room minibar (all beverages included)
Number or type of beverages limited at one or more venues

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Football
Tennis

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Pilates
Water fitness
Yoga

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties

Spa

Sensoria Spa has massage/treatment rooms, couples treatment room(s) and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, sports massages and Swedish massages. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is open daily.

Dining

Dos Lunas – This restaurant specialises in Italian cuisine and serves lunch and dinner. Reservations are required.
Tun Kul Food Hall – Overlooking the garden, this buffet restaurant specialises in international cuisine and serves breakfast, brunch and dinner. Open daily.
Bahia Steak House – Overlooking the garden, this steakhouse only serves dinner. Reservations are required. Open daily.
La Placita Fast Food – Overlooking the garden, this restaurant specialises in international cuisine and only serves lunch. Open daily.
Hacienda Sarape – Overlooking the garden, this restaurant specialises in Mexican cuisine and serves brunch and dinner. Open daily.

Fees & policies

Refundable deposits

  • Cash deposit for Spring Break: USD 30 per stay for guests under 26 years old staying between 01 February to 30 April

Mandatory fees

You'll be asked to pay the following charges by the property at check-in or check-out:
  • A tax is imposed by the city: USD 1.42 per accommodation, per night

Optional extras

  • Local area shuttle service is offered for an extra charge
  • Late check-out can be arranged for an extra charge (subject to availability)
  • Safes in guest rooms can be used for USD 10 per night

Renovations and closures

The property will be renovating from 28 June 2022 to 31 December 2022 (completion date subject to change). The following areas are affected:
  • Exterior
  • Hallway

Guests will have access to the following alternative facilities during the renovation:

  • Recreational facilities

During renovations, the property will make every effort to minimise noise and disturbance.

Children & extra beds

  • Babysitting is available for an extra charge

Pool, spa, & gym (if applicable)

  • Pool access available from 8:00 AM to 8:00 PM
  • Guests under 18 years old are not allowed in the fitness facility

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property; commonly touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F.

Staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; temperature checks are available to guests; guests are provided with hand sanitiser; cashless payment methods are available for all transactions.

Contactless check-out is available.

Enhanced food service safety measures are in place.

This property affirms that it follows the cleaning and disinfection practices of National Guidelines for reopening Tourism (Mexico) and Cleaning and Health Protocols (Oasis Hotels) guidelines.

This property affirms that it adheres to the cleaning and disinfection practices of Intertek Cristal (third-party expert - Global).

Policies

Only registered guests are allowed in the guestrooms.

Guests can rest easy knowing that there's a fire extinguisher, a smoke detector, a security system and a first aid kit on site.

Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

This property accepts credit cards, debit cards and cash.

Also known as

Grand Oasis Cancun All Inclusive
Grand Oasis All Inclusive
Grand Oasis Cancun
Grand Oasis
Oasis Cancun Hotel Cancun
Oasis Hotel Cancun
Oasis Cancun Mexico
Hotel Oasis Cancun
Cancun Oasis Hotel
Oasis Cancun Resort
Grand Oasis Cancun All Inclusive All-inclusive property
Grand Oasis All Inclusive All-inclusive property
Oasis Cancun Inclusive Cancun
Grand Oasis Cancun All Inclusive Cancun
Grand Oasis Cancun All Inclusive All-inclusive property
Grand Oasis Cancun All Inclusive All-inclusive property Cancun

Frequently asked questions

Does Grand Oasis Cancun All Inclusive offer free cancellation for a full refund?
Yes, Grand Oasis Cancun All Inclusive does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
How much does it cost to stay at Grand Oasis Cancun All Inclusive?
As of 27 November 2022, prices found for a 1-night stay for 2 adults at Grand Oasis Cancun All Inclusive on 28 November 2022 start from €205, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
What are the cleanliness and hygiene measures currently in place at Grand Oasis Cancun All Inclusive?
This property confirms that disinfectant is used to clean the property. Furthermore, guests are provided with hand sanitiser and staff are given personal protective equipment. Please note that this information has been provided by our partners.
Is there a pool at Grand Oasis Cancun All Inclusive?
Yes, there's an outdoor pool. Guests have pool access from 8:00 AM to 8:00 PM.
Are pets allowed at Grand Oasis Cancun All Inclusive?
Sorry, neither pets nor service animals are allowed.
Is parking offered on site at Grand Oasis Cancun All Inclusive?
Yes, there's free self parking.
What are the check-in and check-out times at Grand Oasis Cancun All Inclusive?
You can check in from 3:00 PM - midnight. Check-out time is noon. Late check-out is available for a charge (subject to availability). Contactless check-out is available.
Is there an on-site casino at Grand Oasis Cancun All Inclusive?
No, this property doesn't have a casino, but PlayCity Casino (16-min drive) and Royal Yak Casino and Sports Book (17-min drive) are both nearby.
What is there to do at Grand Oasis Cancun All Inclusive and nearby?
Have fun with on-site activities such as volleyball, and improve your game on the tennis courts. Additional recreation on-site includes aerobics , pilates and yoga. Indulge in a treatment at the spa and enjoy a swim in the outdoor pool. Grand Oasis Cancun All Inclusive also has 10 bars and a sauna, as well as a steam room and a garden.
Are there restaurants at or near Grand Oasis Cancun All Inclusive?
Yes, there are 8 on-site restaurants, featuring Italian cuisine and garden views. Nearby restaurants include Xkat-ik (6-min walk), Da Vinci (9-min walk) and Mole (15-min walk).
What's the area around Grand Oasis Cancun All Inclusive like?
Grand Oasis Cancun All Inclusive is located on the waterfront in Zona Hotelera, a short 5-minute walk from Maya Cancun Museum and 9 minutes' walk from Hotel Zone Beaches. The local area is popular for its beaches and our guests say that it is very safe.

Overall score and ratings

5.6

6.4/10

Cleanliness

5.8/10

Staff & service

5.8/10

Amenities

6.1/10

Property conditions & facilities

6.7/10

Eco-friendliness

6/10 Good

5 night stay
The good: Huge property that offered a lot to do, but needs some obvious renovations. Most workers were friendly and provided great service! Easy to rent a car and book excursions. The bad: With the blue wristband, the food was not good and very bland. We were excited to leave the resort and eat food in Playa Del Carmen and on the Cancun tourist strip. Can’t say we had one good drink either, we mostly drank wine at dinner. They do not blend drinks! The first room we stayed in was on the top floor. Our first 2 nights were during a storm. Woke up to huge puddle of water on our floor because the rain got in through the balcony door which we had closed and locked. We also had a leak above our bed that dripped onto our bed. We were quickly accommodated to a new room! This was our first experience with an all-inclusive resort. While it wasn’t terrible, we definitely will not be returning.
5-night trip
Verified Hotels.com guest review

6/10 Good

It was to big so hard to find things. And nothing really explained to u! My first day there I walked into all the black bracelet restaurants. And they couldn’t tell me where I could actually eat ! They need to make blended drinks ! When u walk into the gift shop with a bag they make u put your bag on a shelf. Which is fine but when they do that it’s like you’re going to steel something! Are fridge in are room didn’t get stocked for 2 days so I had to wait for the guy to make sure we would get stuff for the fridge.
Danielle, 7-night trip with friends
Verified Hotels.com guest review

10/10 Exceptional

Excellent!!
Sherine, 5-night family trip
Verified Hotels.com guest review

8/10 Very good

Great place
Andrew, 3-night trip with friends
Verified Hotels.com guest review

6/10 Good

Raul, 2-night trip
Verified Hotels.com guest review

8/10 Very good

Very nice hotel
Yolanda, 5-night trip
Verified Hotels.com guest review

8/10 Very good

THE GOOD-BAD & UGLY
Here's the good and the bad. Be prepared-check in is a nightmare! Over an hour-were sent to four different desks which all did same thing (look at passports-try to find rezzies) til final desk which was another 15 min. I suggest having ALL YOUR RES INFO PRINTED- not on your phone only. They take the pages to other location to complete. Second- its an older property & has deferred maint in rooms (slide door didnt lock-safe has no lock- TV didn't work for two days-wifi is not readily available-elevators are ridiculously horrible-so stairs 99% of time). It's a HUGE property so many food options are quite away from your room/building. Food was good yet hours of availability to them are limited. Be aware that some only allow the "black" bracelet & we didn't ever know how to get that upgrade. Beach is very nice but also the nicer/shaded areas are for black bracelet only. So, others have to sit in sand. Same for pool areas/cabanas. Luckily we were able to change rooms due to the issues & manager took good care of us. Advice- ask for managers if you need ANYTHING of concern. Staff was wonderful. Property beautiful & well maintained. Good story: Hubby lost his wallet day one (UGH)-and it was turned in by pool staff the next day! Whew-
Kimberley, 5-night trip
Verified Hotels.com guest review

4/10 Fair

Angelina, 3-night trip
Verified Hotels.com guest review

2/10 Poor

4-night trip
Verified Hotels.com guest review

8/10 Very good

ODonna, 2-night family trip
Verified Hotels.com guest review