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Quality Inn & Suites

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Iron/ironing board, free WiFi, bed sheets
Suite, 1 King Bed with Sofa bed, Non Smoking | Iron/ironing board, free WiFi, bed sheets
Iron/ironing board, free WiFi, bed sheets
Iron/ironing board, free WiFi, bed sheets

Overview of Quality Inn & Suites

Quality Inn & Suites

2.5 star property
Franklin hotel in city centre

7.0/10 Good

80 verified guest reviews

Popular amenities

  • Free parking
  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Refrigerator
1620 Armory Dr, Franklin, VA, 23851

Room options

About this area

What's nearby

  • Heart of Franklin

Getting around

  • Richmond, VA (RIC-Richmond Intl.) - 99 min drive


  • McDonald's - 2 min walk
  • Arby's - 3 min walk
  • Dairy Queen - 5 min walk
  • Three Guys Italian Restaurant - 7 min walk
  • Applebee's - 8 min walk

About this property

Quality Inn & Suites

Quality Inn & Suites is a great choice for a stay in Franklin. Guests can take a dip in the seasonal outdoor pool, and free perks include buffet breakfast, WiFi and self-parking.

Cleaning and safety practices

Enhanced cleanliness measures

Follows the standard cleaning and disinfection practices of Commitment to Clean (Choice)

Safety measures

Masks are required at the property
This information is provided by our partners.

At a glance

Hotel size

  • 77 rooms
  • Arranged over 2 floors


  • Check-in time from 2 PM until midnight
  • Check-out time is 11 AM

Restrictions related to your trip

  • Check COVID-19 restrictions

Special check-in instructions

  • Front desk staff will greet guests on arrival

Required at check-in

  • Credit card, debit card or cash deposit required for incidental charges
  • Government-issued photo ID may be required


  • Children (18 years old and younger) stay free when occupying the parent or guardian's room using existing bedding
  • No cots (infant beds)


  • Pets allowed*
  • Service animals welcome


  • Free WiFi in public areas
  • Free WiFi in rooms


  • Free on-site self-parking
  • On-site motorhome/coach/lorry parking (fees apply)

Other information

  • Designated smoking areas

Property amenities

Food and drink

  • Free buffet breakfast

Travelling with children

  • Children stay for free (see details)


  • 24-hour front desk
  • Laundry facilities
  • Luggage storage


  • Seasonal outdoor pool


  • In-room accessibility (selected rooms)
  • Wheelchair-accessible registration desk

Room amenities

Be entertained

  • Cable TV channels
  • Films for purchase

Home comfort

  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board

Sleep well

  • Bed sheets provided

Freshen up

  • Hairdryer
  • Towels

Stay connected

  • Free WiFi
  • Free local calls

Food and drink

  • Fridge
  • Microwave

Fees & policies


  • Service animals exempt from fees
  • Pets are allowed for an extra charge of USD 20 per pet, per night

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice) guidelines.


This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
<p>This property does not have lifts.</p><p>Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.</p> <p>This property accepts credit cards. Cash is not accepted.</p>

Also known as

Quality Inn Franklin
Quality Franklin
Quality Inn & Suites Hotel
Quality Inn & Suites Franklin
Quality Inn & Suites Hotel Franklin

Frequently asked questions

Does Quality Inn & Suites offer free cancellation for a full refund?
Yes, Quality Inn & Suites does have fully refundable room rates available to book on our site. If you’ve booked a fully refundable room rate, this can be cancelled up to a few days before check-in, depending on the property's cancellation policy. Just make sure that you check this property's cancellation policy for the exact terms and conditions.
Is there a pool at Quality Inn & Suites?
Yes, there's a seasonal outdoor pool.
Are pets allowed at Quality Inn & Suites?
Yes, pets are welcome. There's a charge of USD 20 per pet, per night. Service animals are exempt from fees.
Is parking offered on site at Quality Inn & Suites?
Yes, there's free self parking. Motorhome/coach/lorry parking is available.
What are the check-in and check-out times at Quality Inn & Suites?
You can check in from 2 PM - midnight. Check-out time is 11 AM.
What is there to do at Quality Inn & Suites and nearby?
Quality Inn & Suites has a seasonal outdoor pool.
Are there restaurants at or near Quality Inn & Suites?
Yes. Nearby restaurants include Dairy Queen (5-min walk), Three Guys Italian Restaurant (7-min walk) and Applebee's (8-min walk).
What's the area around Quality Inn & Suites like?
Quality Inn & Suites puts you in the heart of Franklin. Popular attractions include Franklin City Hall, which is 3 minutes away by car.







Staff & service




Property conditions & facilities




2/10 Poor

A picture is worth a thousand words, so if I could attach them I would! The old, exposed ceiling light in the bathroom, filthy old chairs, dingy walls with abandoned hardware dotting the surface, rust, and wait for it....... bed bug bites! I reported it to the receptionist and even lifted my top to SHOW her and when she called her manager nothing was done except an irate housekeeping person going to my room tossing the sheets on the floor and coming back saying there were no bugs.... and the last person didn’t report a problem! I was treated as if I was making it up! Not even an apology..... and no black light to actually assess the bedding! I have researched bed bug bites vs flea bites (dogs are allowed) and chigger bites — and these itchy red lesions fit all the criteria and appearance of bed bug bites. Further, the nymphs cannot be seen with the naked eye!! Do what you want... but I tried to tell you!
2-night business trip
Verified CheapTickets guest review

6/10 Good

Hotel ok for a 2+ hotel.
The gym needs to be renovated, old & outdated weight machine
Verified guest review

6/10 Good

It was midway between two of our long term destinations
Verified Expedia guest review

6/10 Good

ok, but worn
overall, it's an okay hotel. Not the most comfortable, but better than other options. It is showing its age, and with exterior doors, I didn't feel 100% safe. But for a night on the road, it was okay. Probably won't stay again though.
Verified guest review

4/10 Fair

Mold in Bathrooms
After a long drive we both just needed to sleep, (room 233) A couple of hours into sleeping my fiancé began coughing, she is very allergic to mold. I looked around the room carpets where damp and the bathroom had mold on the ceiling. Shame for what we paid could have had that standard in a much cheaper hotel. However the area is conveniently located and plenty of places to eat.
Verified guest review

6/10 Good

Noisy night
Group of girls outside our room woke us up and kept us awake for hours, took 2 calls to front desk to get them to move along. Very frustrating as we had a long drive ahead of us.
Verified guest review

6/10 Good

I'd stay here Again!
Not Bad. Staff is very nice.
Verified guest review

8/10 Very good

Clean comfortable
Verified guest review

6/10 Good

Good breakfast
Room could have been cleaner.
Verified guest review

6/10 Good

Verified guest review