SureStay Plus Hotel by Best Western Moses Lake

Photo gallery for SureStay Plus Hotel by Best Western Moses Lake

Primary image
Indoor pool
Indoor pool
Indoor pool
Pillowtop beds, individually furnished, desk, laptop workspace

Overview of SureStay Plus Hotel by Best Western Moses Lake

SureStay Plus Hotel by Best Western Moses Lake

2.5 star property
City-center Moses Lake hotel with indoor pool

8.1/10 Very Good

284 verified Hotels.com guest reviews

Property highlights

  • Free breakfast
  • Free parking
  • Pool
  • Free WiFi
  • Pet friendly
  • Gym
The price is $95
Price available on 6/1/2022
Map
1819 E Kittleson, Moses Lake, WA, 98837
Main amenities
  • 100 smoke-free guestrooms
  • Daily housekeeping
  • Indoor pool
  • Fitness center
  • 24-hour business center
  • Business center
  • 24-hour front desk
  • Coffee/tea in a common area
  • Garden
  • Computer station
  • Convenience store
  • ATM/banking services
For families
  • Children stay free
  • Rollaway/extra beds
  • Microwave
  • Connecting/adjoining rooms available
  • Private bathroom
  • Separate sitting area
Cleaning & Safety
  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing

Choose dates to view prices

About this area

What's nearby

  • Heart of Moses Lake
  • Moses Lake Mud Flats and Sand Dunes - 8 min drive
  • Potholes State Park - 25 min drive
  • Sun Lakes-Dry Falls State Park - 37 min drive

About this property

SureStay Plus Hotel by Best Western Moses Lake

When visiting Moses Lake, SureStay Plus Hotel by Best Western Moses Lake is a great choice to consider. You can get a workout in at the fitness center or take a dip in the indoor pool. Rooms offer up nice touches like comfy beds, spring water baths, and designer toiletries. Fellow travelers like the helpful staff and breakfast.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

At a glance

Hotel size

  • 100 rooms
  • Arranged over 2 floors

Arriving/Leaving

  • Check-in time from 4:00 PM - 3:00 AM
  • Express check-in/out
  • Early check-in subject to availability
  • Late check-in subject to availability
  • Minimum check-in age - 18
  • Check-out time is noon
  • Late check-out subject to availability

Restrictions related to your trip

  • Check COVID-19 restrictions.

Special check-in instructions

  • To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
  • If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
  • Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Required at check-in

  • Credit card required for incidental charges
  • Government-issued photo ID may be required
  • Minimum check-in age is 18

Children

  • Children (18 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding
  • No cribs (infant beds)

Pets

  • Pets stay free
  • Service animals welcome

Internet

  • Free WiFi in public areas
  • Free WiFi in rooms

Parking

  • Free onsite self parking
  • Free onsite extended parking
  • Free onsite RV/bus/truck parking
  • Wheelchair-accessible parking and van parking on site

Other information

  • Smoke-free property

Property amenities

Food and drink

  • Free buffet breakfast 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Taking the kids

  • Children stay free
  • Grocery/convenience store

Working away

  • 24-hour business center
  • Computer station

Services

  • 24-hour front desk
  • Tour/ticket assistance
  • Laundry facilities
  • Multilingual staff

Facilities

  • 1 building/tower
  • Built in 1978
  • ATM/banking
  • Garden
  • Picnic area
  • Television in common areas
  • Fitness center
  • An indoor pool
  • 24-hour pool access

Accessibility

  • Braille/raised signage
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible van parking
  • Wheelchair-accessible registration desk
  • Visual alarms in hallways
  • Handrails in stairways
  • Closed captioned TV
  • Well-lit path to entrance
  • Stair-free path to entrance

Languages spoken

  • English
  • Spanish

Room amenities

Be entertained

  • 43-inch LED TV
  • Premium cable channels

Home comfort

  • Climate-controlled air conditioning and heating
  • Coffee/tea maker
  • Iron/ironing board
  • Window screens

Sleep well

  • Blackout drapes/curtains
  • Soundproofed rooms
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)
  • Bed sheets provided

What to enjoy

  • Individually furnished
  • Separate sitting area

Freshen up

  • Private bathroom
  • Spring water bathtub
  • Shower/tub combination
  • Designer toiletries
  • Hair dryer
  • Towels

Stay connected

  • Desk
  • Free WiFi
  • Free local calls

Food and drink

  • Refrigerator
  • Microwave

More

  • Daily housekeeping
  • Connecting/adjoining rooms available
  • Guidebooks/recommendations

Fees & policies

Optional extras

  • Late check-out can be arranged for an extra charge (subject to availability, amount varies)

Children & extra beds

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Rollaway beds are available for USD 15.0 per night

Pool, spa, & gym (if applicable)

You'll be asked to pay the following charges by the property at time of service, check-in, or check-out:
  • Pool open 24-hours
  • Children under 13 years old are not allowed in the swimming pool or spa tub without adult supervision

Hygiene & cleanliness

This property advises that enhanced cleaning and guest safety measures are currently in place.

Disinfectant is used to clean the property, and commonly-touched surfaces are cleaned with disinfectant between stays.

Social distancing measures are in place; staff at the property wear personal protective equipment; guests are provided with hand sanitizer; masks are required in public areas.

This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

This property affirms that it adheres to the cleaning and disinfection practices of SafeStay (AHLA - USA).

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

This property does not have elevators.

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

This property accepts credit cards and debit cards. Cash is not accepted.

This property reserves the right to pre-authorize the guest's credit card prior to arrival.

Also known as

Shilo Inn Suites Hotel Moses Lake
SureStay Plus Hotel Best Western Moses Lake
Moses Lake Shilo Inn
Shilo Inn Moses Lake
Shilo Inn Suites Moses Lake Hotel
Shilo Suites Moses Lake
SureStay Plus Best Western Moses Lake
Surestay Plus By Moses Moses
SureStay Plus Hotel by Best Western Moses Lake Hotel
SureStay Plus Hotel by Best Western Moses Lake Moses Lake
SureStay Plus Hotel by Best Western Moses Lake Hotel Moses Lake

Frequently asked questions

Overall score and ratings

8.1

Very Good

8.7/10

Cleanliness

8.7/10

Staff & service

7.9/10

Amenities

8.2/10

Property conditions & facilities

8.3/10

Eco-friendliness

10/10 Exceptional

Best yet!
This hotel for my 2nd stay was just as wonderful as the first. The staff is courteous and helpful. I got my Accessible bathroom without any issues. The breakfast was hot and with a great variety to choose from. The Food staff was lovely. The room was very clean and comfortable. Easy check in and out. I highly recommend them and will stay again.
Deborah, 1-night trip
Verified Hotels.com guest review

10/10 Exceptional

I liked the workout room but would be nice to have some dumb bells. Had to reload my key card 5 times, kind of a hassle
Teresa M., 1-night trip with friends
Verified Expedia guest review

8/10 Very Good

Jack, 1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Everyone was friendly and helpful. The room was clean and very comfortable
RaeLynn, 2-night family trip
Verified Expedia guest review

10/10 Exceptional

Very nice for the price.
1-night trip
Verified Hotels.com guest review

8/10 Very Good

We had a tough day and ended having to stay in Moses Lake overnight since we had a uhaul truck break down during a move. The lady at check in was very nice and sympathetic for us. She was super sweet! It was nice to get some sleep after a long stressful day. Room was good. Appreciated it.
1-night business trip
Verified Hotels.com guest review

10/10 Exceptional

Renata, 1-night trip
Verified Expedia guest review

10/10 Exceptional

excellent place to stay. Restaurants Bobs and a Sheri's easy walking. Also Gas and mini market very near.
Carol H, 1-night romance trip
Verified Expedia guest review

10/10 Exceptional

Very nice people and quiet room for our dogs. Would recommend to anyone passing through this area
Linda, 2-night family trip
Verified Expedia guest review

8/10 Very Good

Renovated room had wear & tear. Carpet frayed at joint where tile meets carpet. Sheets were tired, not fresh looking. May have been a housekeeping issue. Pillows good. Front desk employee was courteous, friendly, helpful, accommodating. Convenient location near highway.
Theresa, 1-night trip
Verified Hotels.com guest review