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Shilo Inn Suites - Moses Lake, Moses Lake

2 stars
1819 E KittlesonMoses LakeWA98837United States of America, ‏800-491-6126
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Good3.2 / 5
  • Spacious rooms however I don't but think they ever vacuum or mop. Two days without…Aug 19, 2016
  • Hotel room smelled musty. "Continental" breakfast was terrible. Worst hotel breakfast I…Aug 15, 2016
340See all 340 Hotels.com reviews
From 154 reviewsTripAdvisor Traveller Rating

Shilo Inn Suites - Moses Lake, Moses Lake

Hotel Info: 866-539-8117

from $71
  • King with Sofa Sleeper
  • Standard Single Queen
  • Double Queen
  • Standard Double Queen
  • Standard Room, 2 Queen Beds
  • Single Standard King with Sofa Sleeper
  • Standard Room, 1 King Bed with Sofabed
  • Mini Suite

At a glance

Key facts

Hotel size

  • This hotel has 100 rooms
  • This hotel is arranged over 2 floors

Arriving/leaving

  • Check-in time 4 PM-2:30 AM
  • Check-out time is noon
  • Express check-out
Airport shuttle service is available on request. Contact the property in advance to make arrangements.

Required at check in

  • Credit card deposit required

  • Government-issued photo ID required

  • Minimum check-in age is 18

Travelling with others

Children

  • Children (17 years old and younger) stay free when occupying the parent or guardian's room, using existing bedding

Pets

  • Pets allowed (dogs only) *

  • Specific rooms only, restrictions apply *

  • 2 per room

Internet

  • Free WiFi in public areas

  • Free WiFi in rooms

Transportation

Transfers

  • Free airport shuttle (available on request)

Parking

  • Free self parking

Offsite

  • Free area shuttle

Other information

  • Smoke-free property

Also known as

  • Shilo Inn Suites Hotel Moses Lake
  • Shilo Inn Suites Moses Lake
  • Moses Lake Shilo Inn
  • Shilo Inn Moses Lake
  • Shilo Inn Suites Moses Lake Hotel
  • Shilo Suites Moses Lake

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

Deposit: USD 50.00 per stay

Pet deposit: USD 15.00 per night

Optional extras

Rollaway beds are available for USD 15.00 per night

Pets are allowed for an extra charge of USD 15 per accommodation, per night

In the hotel

Food and drink
  • Free continental breakfast
  • Coffee/tea in a common area
Things to do
  • Indoor pool
  • 24-hour fitness facilities
  • Spa tub
  • Steam room
  • Sauna
Working away
  • Business center
  • Number of meeting rooms - 2
  • Conference space
  • Meeting rooms 2
  • Computer station
Services
  • 24-hour front desk
  • Laundry facilities
Facilities
  • Number of buildings/towers - 1
  • Safe-deposit box at front desk
  • Picnic area
  • Television in common areas
Accessibility
  • Accessible bathroom
  • In-room accessibility
  • Roll-in shower

In the room

Home comforts
  • In-room climate control (air conditioning)
  • Air conditioning
  • Coffee/tea maker
  • Iron/ironing board
Sleep well
  • Blackout drapes/curtains
Freshen up
  • Free toiletries
  • Hair dryer
Be entertained
  • Premium TV channels
  • Video-game console
Stay connected
  • Desk
  • Free WiFi
  • Free local calls
Food and drink
  • Refrigerator
  • Microwave
More
  • Daily housekeeping
  • Connecting/adjoining rooms available

Shilo Inn Suites - Moses Lake, Moses Lake’s small print

Also known as

  • Shilo Inn Suites Hotel Moses Lake
  • Shilo Inn Suites Moses Lake
  • Moses Lake Shilo Inn
  • Shilo Inn Moses Lake
  • Shilo Inn Suites Moses Lake Hotel
  • Shilo Suites Moses Lake

Policies

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation.

Mandatory fees

Deposit: USD 50.00 per stay

Pet deposit: USD 15.00 per night

Optional extras

Rollaway beds are available for USD 15.00 per night

Pets are allowed for an extra charge of USD 15 per accommodation, per night

We have included all charges provided to us by this hotel. However, charges can vary, for example, based on length of stay or the room you book.

Recent reviews

Good 3.2 /5 from 340 reviews

Shilo Inn Suites - Moses Lake, Moses Lake
Excellent4.0 / 5
Good enough
Room was clean service was great, pool was small and freezing.
1 night family trip
Shilo Inn Suites - Moses Lake, Moses Lake
Good3.0 / 5
Convenient off the highway
The room was hot and smelled rotten.
1 night romance trip
Shilo Inn Suites - Moses Lake, Moses Lake
Poor1.0 / 5
Profoundly Bad Experience
I never write reviews, but after our stay here, I feel compelled to do so. We checked in late evening, only to find that the AC in our room was broken on a 100 degree Moses Lake day. We were moved to a new room promptly, only to discover that the bright light over the bed was stuck on due to a broken light switch. We tried to notify the front desk, but alas, the phone was also broken in the room. Another trip downstairs to notify the front desk staff, so again we were moved down the hall to a third room. In this room, the bedside alarm clock was broken and the TV remote didn't operate the TV in the room. We were able to call downstairs to notify the staff of this problem, to be told "Sorry." Of the list of inconveniences we experienced in the span of about 15 minutes, we decided we could live with these two and just got through the night. I immediately cancelled our future reservation for this hotel and will absolutely never recommend it to anyone.
1 night romance trip
Shilo Inn Suites - Moses Lake, Moses Lake
Fair2.0 / 5
Dissapointed guest
I have stayed at numerous Shilo hotels and been happy for selecting them. The Shilo hotel I just stayed at in Moses Lake did not live up to my expectations. First and foremost, our room was not ever cleaned during the 2 nights we stayed there. The swimming pool was only 74 degrees and was too cold. The hot tub jets did not work so therefore no bubble therapy. The continental breakfast did not have a very good selection of fruit and the biscuits for biscuits and gravy were stale and very hard.
2 night family trip
Shilo Inn Suites - Moses Lake, Moses Lake
Fair2.0 / 5
Ok, to just sleep and leave.
Prior to our stay I asked for conjoined rooms or rooms side by side. When we arrived I was given a room that had not yet been cleaned. I was informed that 2 housekeepers had quite and they were backed up in cleaning rooms. I was given another room but it was far away from the other. Rooms and hotel are very dated but clean. Pool is more like a kiddy pool, breakfast was very bad and completely gone by 7am. Don't go to restaurant across the parking lot. Food is poor and service is VERY slow. AC didn't work properly, only pro was price, location and staff was nice.
1 night family trip

See all reviews

Shilo Inn Suites - Moses Lake, Moses Lake

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